Overall Ratings & Reviews Sandals Royal Plantation - ALL INCLUSIVE Couples Only

Very good and friendly guest's service. Staff is always ready to help.

Service was on the whole really good, except we got ghosted by one butler 🙃 the property is really nice, but a bigger pool would be nicer. The best part was easy access to hillside pool on the sister property 😄 we got an ocean view room but there was barely a view of the ocean. Bed was a little too soft for me, and water in bathtub drained too slow (we complained 3 times). Overall I’m still rating it 5 stars because we had a fun time, and the staff on the whole seemed pretty happy and were very helpful, but I probably wouldn’t go back, check out a different resort next time.

The Royal Plantation is a heavenly getaway. Seated on the beautiful coastline of Jamaica, this gem is a prime, relaxing location. The staff, particularly the butler service, exceeding our expectations and set the bar for hospitality. My wife and I cannot wait to return on our next trip.

It’s a beautiful property but I had a lot of issues during my stay

It’s a beautiful and a small resort with excellent service. Our butlers Robert and Anthony were fantastic. The hotel management Omar and Sheldon were very helpful. There is a regular shuttle service to other nearby Sandal resorts if you wanted more entertainment or food options. Our only issue was that the bathrooms need modernising. It’s great for golf players too. We had a very relaxing and enjoyable stay.

It wasn’t the fanciest sandals I ever went to, but it was nice. It was much further from the airport than I thought it was.

Beautiful property with a fantastic staff. This was our first Sandals experience and it was everything we had hoped. We celebrated our anniversary and they made it very special. It’s a smaller property that’s more intimate and definitely quieter than the big resorts. There were a couple days there were only three other couples at the beach. The butler service took a couple days to get used to, but once we did it was great. Andre and Javon were excellent! The entertainment staff, bartenders cleaning staff and everyone else were exceptional. Can’t wait to do it again!

People and level of service are incredibly good!

Return guest at Sandals Royal Plantation. Loved it as first time when I went there. Outstanding staff and shall return Thank you Sandals Royal Plantation Staff Joycie New York

As a Return guest, all the managers welcomed me back Home . Thanks Marvin , Trecia, and Karen who was phenomenal with all my requests. Thanking my butlers Marvin and Bebetto who were so attentive with me throughout my stay. Thanks Kaylan for being a incredible mua and having a successful photoshoot with the photographer Reynaldo. Shall definitely return . Joycie N

We had a fantastic time! Chase and Neil were incredible. The resort is quiet and the French restaurant out of this world. Make sure to make your reservation at least a day before. If you want a soufflé for dessert you need to make sure to let your butler know 24 hours a head of time. Trust me the vanilla or chocolate soufflé is worth it. And the chef brings it out to the table. Definitely will be back.

staff was great!

This is a resort to go to reconnect or enjoy the company of your spouse. You will meet other couples while on the resort during you stay too. If you want to relax and unwind this is the resort to go to. This is not a resort for young couple who want to party all night.

The butler service is impeccable, they really pamper and cater to all your needs

Liked being able to use the other sandals properties, service and the food. Jamaican air conditioning is not to the same standard as in the USA. The sandals fishing excursion was terrible. They only wanted to collect our money and didn’t care if we caught fish, had a good time or where safe. Stay away from the fishing trip.

We loved the quiet and serene surroundings.The service was excellent and everyone from the bar tender ,servers ,entertainment,transportation and butlers were amazing. The resort is beautiful but what makes the experience outstanding were the people who work tirelessly at the resort to make you feel welcomed . We will surely be back at Sandals Plantation resort again.

The property is nice and in a secluded area. Most days we had the beach to ourselves and was able to find beach chairs without a problem. Its peaceful and relaxing by day, but by the time night time came around, it was far from peaceful. Between the noisy AC, the fan, and the orchestra of crickets that can heard throughout the entire property..most nights it took us a while to fall asleep. The rooms are outdated and the property only has 3 restaurants. Two of them require reservations for dinner which made no sense considering that the hotel was empty. The French restaurant had a nice ambiance and the service is great. Again, menu is limited. Breakfast is repetitive, it's the same thing on the menu everyday. In my opinion, the butler service is overrated. There is a lot of things I could have done myself without having to go through my butler. At most we saw our butler once a day. I did observe that a lot of other guest had their butlers around more often and constantly came to check up on them more frequently than us. Not sure why. The website mentions there is entertainment, themed nights, and a variety of water activities but all these things are at the property next door. If you are looking for something low-key this is the place for you but if you want something more lively and fun, keep searching.

This resort has a sense of intimacy as it is nestled in a quiet corner with scenery to die for. It only has 74 ocean view suites as opposed to the 500 in Ochi, which allows the staff to be more interactive and personal with you. This resort had guests of different age ranges, but in my opinion is suited for individuals who are looking to relax with their significant other rather than party We opted for the butler suite with an ocean view and was blown away by the service we received by our butler Duwainey. Our Anniversary trip was amazing Will Definitely return.

Only one thing good about the property were the staff and people who were working except for 1 of the 2 butlers that were assigned to us . The worst part is this is all inclusive and they say they have 5 Rest and some 15 rest next door at Sandal Ochi. More like Plantation only has 2 real rest in first place. There is absolutely no veg food in all the rest combined except for one Plant based dish. the food was horrible and even after checking in before we went i have let them know about my wife being vegetarian and it her being 40th birthday celebration. They didnt do anything to accommodate her Veg needs let alone doing special for the occasion. Let me put it that way that they did not know how to make grilled cheese. They gave us 2 piece of toast with a slice of cheese . Our butler who was present with us for 4 of 5 days was very arrogant and didnt fulfill any of our request nor would make reservations for us for any of the rest while we were there. 3 our of the 5 nights we had to eat out in the town it was such bad situation. Getting food at Sandals was itself a problem The rooms and other area as you would see are really dated and old. The toilet flush are not strong and work properly, the sink was clogging up and the towel hanger near the sink were coming of the wall. The room TV entertainment was horrible and not working at all. Box TV like quality. They keep saying they are renovating and working on making it better but i did not see any renovations.

This was the most amazing vacation, the service was top notch, our butlers were so sweet and accommodating, the entire staff was welcoming and friendly. The rooms and views were lavish and we loved the privacy and quiet. Anyone looking to be pampered on the beach with gorgeous views, this is your place!