Overall Ratings & Reviews Hotel Sinan Han

Staff is very friendly and helpful! Small but clean although wifi doesn’t work very well at all but that’s okay. Overall very good and great location! With cool rooftop terrace

An excellent hotel, wonderful room, excellent location. The best asset of the hotel was the staff, Lovedream, Moamira (apologies if I have spelt your name wrong) they were absolutely fantastic, very welcoming, always playful with my children, giving us hints and tips. Would recommend this hotel to everyone. On the doorstep of old town.

The hotel was a fantastic base in the centre of Mostar and excellent value for money. The staff could not do enough for us, including supplying a trusted driver to and from Mostar. Would definitely recommend this hotel to anyone looking to stay in this part of Bosnia.

Lovely clean hotel located 5 minutes walk from Mostar Old Bridge. There is a Sun terrace on the roof with a panoramic view. Breakfast was a feast for 7€ and the host couldn’t do enough for us. I recommend the Pasha mosque and the museum of the 1990s war to visit other than the bridge and bazar. Lots of fantastic and cheap bars and restaurants nearby. I will definitely return.

This was a lovely little hotel, close to the old town. They have a roof terrace with a fantastic view. The staff were very friendly and helpful.

Great room with all the amenities we could need. Convenient location very close to the bridge and old town. Incredible views from the roof terrace. Polite and helpful staff. Our only complaint is the sofa bed in the room was extremely uncomfortable.

Amazing stay. Hotel very close to the old town, few mins walk. Good condition. Great sleep. Excellent staff and customer care - The receptionist, Aida, was super helpful. We had some car trouble and she went above and beyond to ensure we got help from a local.

Hotel is very nice. It is about 7 minutes from the Old Town, Old Bridge and nice restaurants. There is a nice pizza restaurant across the street from the hotel. Good for dinner and lunch. Very reasonable prices. The hotel furnishings are up to date and it is very clean. The hotel has good security features and parking is available. Camera monitoring throughout. The rooms with a balcony are smaller than the non-balcony views. The view from balcony is not that nice, so the non-balcony rooms are better.

Really close to the bazaar, friendly helpful staff

The staffs are nice and helpful. The location is good.

Everything in my room was absolutely perfect, my room was cleaned as soon as i asked, the staff and owner were very nice and everyone was friendly. Bathroom and room was all clean and tidy, i would recommend this to everyone

The hotel was recently renovated & it only opened a few weeks ago. The receptionist was lovely & helpful. The hotel was very clean and spacious with a lovely roof top terrace. The location is perfect, very close to the bridge, restaurant & shops. We would definitely stay here again.

Un hotel ubicado en un lugar perfecto y con un personal que siempre te va ayudar.

I stayed for one night only, and it was a mixed experience. The staff was friendly and eager to assist and provide all the necessary information. The hotel itself is within a short walk from the main sights of Mostar, and it offers a spacious terrace upstairs for its guests where you can enjoy the view of the city. The room itself looked beautiful, spacious and modern (there's even a mini fridge which is great if you're staying for a few days), but it could use some refurbishment, as well as a complete overhaul of some essentials like plumbing: I had to wait five minutes to take a lukewarm shower, there were no shampoos and the dispenser in the shower was filled with the cheapest all-purpose soap, there was no bidet in the toilet, and the absence of a shower divider means the water ends us being splashed everywhere, which makes it impossible to recommend this hotel to couples and families. The mattress was hard and uncomfortable, and the towels were rather thin and smelled of bleach. On top of it all, when an emergency happened at the hotel, I couldn't reach the reception desk via the phone numbers provided in the information sheet in the room, so I'm not fully convinced that safety of the guests is prioritized. All things considered, I would say that, for the quality you get, a night at this hotel is overpriced and not worth it. I hope that the management will implement the necessary changes to ensure the comfort and safety of their guests. Many thanks to the staff!

Really amazing service with everything we could have wished for, authentically warm staff. Great view from the terrace, very good location. Downsides are the very small rooms that can also be a bit loud from the neighbors and the streets sometimes but all in all it's good value.

La chambre était bien plus petite que celle que nous pensions avoir réservé. La douche minuscule. Pas de carte de crédit...