8.6
Very Good
From 407 reviews
Cleanliness

9.0

Room Comfort

8.0

Service and Facilites

8.8

Traveler Reviews Cataleya Hotel

Number of reviews per page
20
40
Top reviews
Douglas
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, friendly staff, clean room, good breakfast located around the corner. Only complaint was the water pressure in the shower and the time it took to heat up.
Hector
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent. Its in the middle of everything.
Darren
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Be prepared for stairs. It's like an art museum with hotel rooms. Nice quiet licatuon
Francheska
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Super central location, reception open 24/7, good air conditioning and hot water. Cant ask for more!
Neftali
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Need to improve the hot water heater. Some of the personnel are not friendly. For example, I forgot my room keys and the front desk attendant didn’t offer me any assistance.
Ilianexy
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I chose this hotel because I needed an apartment style hotel because I traveled with a child. This was perfect for my needs and it had a full kitchen, a bedroom and living room. The area is very quiet but still very near the main attractions of the area. It included breakfast but you need to go to a restaurant by parque Colón to eat it, that’s like 3 blocks away. They don’t allow visitors to your apartment.
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Miriam
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Terrible ! No window. Ventilation poor. A cup of brown sludge in the bathroom. We left within two hours.
Pedro
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bad service overall
James
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location. Excellent staff and very clean, practical room. Nothing fancy, but a great price in the heart of the colonial zone.
Clifton
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was comfortable. Found the bed to be very uncomfortable. Could also hear the guest in the other room. But all in all a very nice hotel and staff was very friendly. Would definitely stay there again.
Carmen
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

THE WATER IS COLD
Monica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice, clean room. Luindy at reception was great! Very nice. Accommodated us when I said I needed first floor room. Excellent location! Near everything in colonial zone.
Yeuris
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great staffs, good location, pretty clean.
Randy
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The room was very small and there was no elevator. Plus I had to park a block away.
Freddy
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I had an amazing stay at Hotel Cataleya in Zona Colonial! The hotel was charming, nice, and impeccably clean. A special shoutout to the manager, Gaby, who was extremely welcoming and made our experience even more special. Highly recommend this place!
Thomas
icon-Family
Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The work on the facility, especially the rooms, exhibits poor workmanship. Owners don't appear to be committed to quality repairs and amenities.
Tom
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

No hot water, no top sheet, black mold at bottom of shower. In addition, some may feel that the art on the walls is inappropriate for children. The best part is the employees, they are very helpful, cheerful and considerate.
mark
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very clean. Nice staff
victor
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

First in order to check in i had to turn around several blocks three times, after finding a parking spot about two blocks away we walked to the hotel, we check in and after a couple of hours, due to being uncomfortable with the beds, I was expecting a queen size bed and the room given was a two full bedroom Even though I tell them that it was my honeymoon the room was plain and not what I was waiting so we left and got home about 4 am to sleep better
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carmen
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent
Number of reviews per page
20
40