We arrived quite early in the morning from a long flight and much prior the check-in time. However, Ms Yasuri at the front desk kindly arranged for a very nice alternate room to be ready in no time. While our stay was of only 2 nights, the comfort of our room and of the facilities was apparent. Upon check-out, Mr Joseph was most helpful, requesting our comments on things that could be improved. We had 3 observations: 1. the bar door should self-close as its music is very loud and floods the reception area; 2. the reading room at the right side upon entering the lobby used to have a nice feeling of coziness and elegance with beautiful art and furniture before; it was replaced with a large soul-less meeting table that does not portray the status of the facility; 3. the service door in the lobby to the side of the elevators leading to the interior service hallways should always be closed, as guests awaiting the elevator have the view downgraded by this sight. This is probably my 10th time staying in this very cozy, friendly and incredibly well located hotel, and I wholeheartedly recommend it, either for business or for vacations. It is a well kept secret in San Isidro, Lima. Sincerely, Harish

Excellent breakfast with plenty of the best & freshest Peruvian fruit, and more

The room was not sound proof as promised . I never slept in the hotel. I had to stay in the my car over night to avoid being a single woman alone on the street of Lima. I have a video showing the desk attendant promising a full refund. Lima is a very corrupt city. Selected because of the views of the park and the location. Very fancy nice hotel with "SOUND PROOF ROOM " Listed right in the description.

Great customer service

The bed was comfortable, good breakfast and mostly quiet.

A bit too noisy on 7/19 … loud music on last floor. Except from that … excellent property with comprehensive breakfast included. Thank you.

Was not able to go, in the hospital. listing was no refunds for anything.

Excellent location, excellent customer service, nice and clean rooms and wonderful value!

Great experience people are nice and kind don’t expect tips food is amazing everywhere

Yellow water at the shower

Very spacious and cozy room, very comfortable bed, friendly staff, great price, good breakfast buffet except for the coffee.

Everything

Air conditioning did not work. Gym had five pieces of equipment and one of them didn’t work. Staff was nice and very accommodating.

Friendly staff. Home away from home feeling. Excellent breakfast. Boutique hotel feeling. Conveniently located Safe.

Breakfast limited not many food options. Old furniture and appliances. Very poor gym. Not BTH experience at all

el hotel está bien, muy buena ubicación desayuno bueno pero podrian poner mas variedad

Dndebsjs

Encontré una cucaracha al ingresar a la habitación. En las fotos se ve más nuevo el hotel de lo que realmente es.

Es un hotel muy bueno, confortable, tranquilo y precio razonable.

Habitaciones y baños un poco viejo. Faltante de mantenimiento.