Overall Ratings & Reviews Rollace Hotel Lagos INTL

It's very close to the airport and they provide free airport shuttle. They also have many diverse food options too. The room was big.

Excellent and accommodating staff

Excellent and accommodating staff

The actual property was okay. The front desk staff were rude and curt with

The hotel is top notch and I will highly recommend. Hopefully they start using smart tv's so one can jump on youtube, etc

I was somewhat disappointed in the shuttle service. I had an early connecting flight and the shuttle was not available until 8 AM. I had called the hotel earlier to confirm the shuttle schedule and the person I spoke to indicated they would call back. No one returned my call. It turned out OK as an Uber was ready and waiting in the parking lot. It was a little frustrating however that no one called me back. Their ad on several travel sites indicates that they have pickup and drop off shuttle but that was not evident in my case. I would have rated higher but this was somewhat important and the reason I selected this hotel.

Matress good. Breakfast excellent. No bottled water in room. Strange smell on bed linen and towel. Only one towel. No washcloths .

Pulizia impermeabile, personale gentili rispettosi e professionali. Per non parlare del ristorante prodotti di qualità e cucinati con cura e buonissimi.

Nice facilities

The restaurant and waitresses were awesome and very attentive. Staff very kind. Overall I would stay again

It is a very clean property 👌 all the staff where very helpful

Clean

They need to work on their service especially conveying the international clients from airport to the property. They promised to pick me at airport, I waited and they didn't show up . Every other thing is ok.

My stay was good, breakfast was nice

The staff were very nice and professional. However, we had a problem with the bathroom and we called three times for someone to come and check it out. They said that they will send someone to look at the situation. And no one ever came. We were there for two nights with this problem. Also we believe that when choosing this hotel it should state that they do not accept any form of credit cards especially if you are from another country. To know this will help others to seek other means of their stay. Besides these issues, our stay were good.

It was very clean Be nice if it would have had a trash can in the room not just a little one in the bathroom. Also offer a small refrigerator. Outside of that it was excellent and a 5 star rating

First time they forgot to book our shuttle and we nearly missed our flight. Food at the restaurant took about an hour each time. We ordered. Otherwise, staff were friendly, rooms were clean and beds very comfortable.

The Rollace Hotel front desk reception need to up their game. They're to darn slow. It should not take more than 10 minutes to check a guest-in. My check-in took more than 45 minutes. And I booked my room online. Do not tell a guest who has been sitting on a flight for more than 20 hours (some flights from the US) to go and sit down before they can be attended.

It was amazing

Nice place to stay