Overall Ratings & Reviews Santo Manglar Cartagena Spa Hotel

I would avoid this hotel. I wouldn’t recommend it to my friends or family. It’s remote and the food facilities aka restaurant isn’t great. Slow service throughout my stay. The wifi doesn’t work and very difficult to pay with cards as no connections. Staff are not helpful at all.

The food on my first day was the best part. Every day it was issue No wifi, my door handle broke, not having what I wanted on the menu to eat & the bug bites they never came to clean my room 1x & I was there for 4 days I would not recommend. The staff was really nice but that was it

Lo pasamos delicioso, las habitaciones súper amplias, cómodas y limpias. La piscina grande y la comida deliciosa! El spa espectacular. Lo malo: los kayaks estaban fuera de servicio y no nos dijeron que para ir a la playa había que avisar con tiempo! De resto súper recomendado!

Destaco la excelente actitud de servicio de todo el personal. Los apartamentos de excelentes comodidades, estado y limpieza. No me agradó que la playa queda alejada del hotel ( hay que ir en carro) y no fui previamente informada de que la piscina estaba fuera de funcionamiento por fuerza mayor (huracan).