Overall Ratings & Reviews Gran Hotel De Lago El Coca

friendly staff

Pros-Pool and grounds were great. Staff was friendly. Cons-hot tub was not heated. Restaurant service was really slow. Would stay again.

Very comfortable, welcoming and delicious food!

The Hotel Gran de Coca was an excellent place to stay in preparing to go to the jungles of Ecuador. The pool, dining, and nature area were nice and the staff was excellent. This is in Coca, an economically challenged place so don't expect oppulence and fancy restaurants, but the hotel was comfortable, clean, and had excellent food and service. Airport shuttle was handy though downtown Coca and the airport were in walking distance, but taxis are affordable. Speaking spanish is highly recommended in Coca generally as it's not a place with a lot of english speakers, but you can figure things out!

They were extremely friendly and fast

Staff was very friendly and accommodating, hotel was nice and clean. A/c worked well, pool was clean.

Very friendly staff. Pleasant rooms. Could have better room amenities.

The floor in the bathroom and shower was extremely slippery. I guest could fall and break an arm or worse. I recommend that the hotel supply no-slip tub mats for the showers.

Very comfortable, well located in Coca and great service

We loved our stay here! Our room was spotless and had everything we needed. We enjoyed the lovely outdoor area and pool and watching the fish and birds! Our meal was great and so was breakfast. Very good staff and owner checked on us and made sure we were happy. Highly recommend and in walking distance to groceries and restaurants.

Muy buen servicio y espacios limpios.

Poor restaurant menu and terrible food. Other than that the hotel is fine. A little pricey for the location. The staff was about average. The room was very clean and good size. The room was the best part of it.

A fantastic hotel with great facilities and kind staff. Highly recommend

The rooms were nice and large, the food was great and the staff was very friendly!

This hotel is over priced. It has very basic rooms. The check-I’m process was horrible and took forever. Breakfast was terrible.

Not the biggest touristic spots. A decent choice as an entry point to Yasuni

Staff is very friendly and my staff was amazing

Very clean room and property. Friendly staff and close to centre so easy for walking into town. Good and clean pool which is nice coming back from a long adventurous day.

A great resort for the area. Food is good they try to offer at least some North American cuisine. Very clean. Staff are friendly and attentive.

This is a nicely appointed hotel in a relatively remote town. Rooms were sparkling clean and food great. One aspect that would merit improvement is linguistic skills of the staff: not a single person spoke a word of English. For a hotel that bills itself as "Gran" and - the rumor has it - the best in town - I would expect staff that can cater to international clientele.