6.6
Pleasant
From 23 reviews
Provided by travelers on
Cleanliness

6.2

Room Comfort

6.2

Meal

6.4

Location

7.7

Service and Facilites

6.1

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Traveler Reviews Apatel Silkwood Residence Alam Sutera

Number of reviews per page
20
40
Customer reviews
h***s
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8.5
/10
Reviewed 18 week(s) ago
Yes, there are no problems whatsoever... it's safe
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1 people find it helpful
s***a
icon-origin-TRAVELOKA
8.6
/10
Reviewed 20 week(s) ago
The room really needs an upgrade, it really looks old. The hot water doesn't work, there are small cockroaches, and there is no bed.
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p***o
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Transit
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6.5
/10
Reviewed 30 week(s) ago
The place is ok, unfortunately there is no hot water.
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donna e.
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6.0
/10
Reviewed 92 week(s) ago
Its smelly from the first time step in the room, old and not comfortable, I don't know if all the room are like tat but the one I stay is not recommendable.
5 people find it helpful
Indrawaty T.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 98 week(s) ago
The bathroom wasn't clean, lots of ants. The closet lid is also broken. The condition of the bathroom is not clean, please reconsider.
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2 people find it helpful
Lilyana C.
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5.7
/10
Reviewed 101 week(s) ago
We arrived at the place at 1.55, we were asked to wait until 17.00 before the key was delivered, then when we entered the toilet, the roof leaked right above the toilet, so if we sat down, the water droplets would surely hit our bodies. Then the hot water doesn't work at all. But actually the room is comfortable and the place is ok, it just needs repairs in the bathroom and hot water and timely delivery of the key. Apart from that so far so good. Oh yeah there's no wifi either
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4 people find it helpful
Syeika
icon-origin-TRAVELOKA
5.5
/10
Reviewed 105 week(s) ago
Dapat kuncinya lebih dari waktu yang dijanjikan, padahal saya butuh segera untuk istirahat dari perjalanan panjang. Plafon kamar mandi bocor jadi kalo lagi buang air ketetesan air kotor dari lantai atas. Gak dapet minum, saat ditanyakan ke admin ga ada respon. Telpon ke admin ga pernah di angkat. Handuk buluk. Buru-buru pindah setelah istirahat dirasa cukup, ga betah. Sayangnya ga saya foto buktinya.
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2 people find it helpful
Athalia C.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 112 week(s) ago
1. Actual rooms are different from app photos. 2. No wifi. 3. No mineral water compliments at all. 4. The mattress is directly on the floor (no cot at all) 5. The shower in the bathroom is a bit broken. 6. Lots of ants and had bugs and a few bugs from day one
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2 people find it helpful
Erika C.
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9.7
/10
Reviewed 124 week(s) ago
Clean and comfortable place for refreshing. The view is also okay and the service is also okay and really recommend it, especially the price is also worth it hihi.
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4 people find it helpful
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Johan
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5.1
/10
Reviewed 186 week(s) ago
The rooms are very dirty and not worth selling as bedrooms.
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3 people find it helpful
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