8.5
Very Good
From 19 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

7.0

Location

8.5

Service and Facilites

9.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cliffhouse Hotel Nha Trang

Number of reviews per page
20
40
Customer reviews
Oanh O.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 250 week(s) ago
How high should I climb the ladder when entering the hotel gate? How do you know if you carry your luggage. This is just a small matter. Then we go up the stairs. The hall was dark. Didn't see anyone. A horizontal glance saw the reception number at the door. Getting the phone to call me e e After a while screaming dear, sister, a friend came out. Sister, the receptionist is below. I filtered the stake down. Looking at the room called the receptionist (the outside says the cafe so I don't know the receptionist) closed the door. Look at the door and see the phone number. Pick up the call and wait when someone comes down to open the door. Entering the room, it smells terrible, very messy and dirty. I didn't even let my kids sit in a chair. The plus point is there is an elevator. Up the 7th floor, step into the room and nod. The room also has a nice view. But oh my god, when I opened the WC door, I panicked. A stench rises (the smell of a sewer or something). I rinse and spray soap all over the room, but it still can't solve it. I just took a shower while brushing my teeth and wanted to hold my breath. There was no other way because there was only one night so I shut the bathroom door and stopped drinking. The TV was cut off and couldn't access the toilet without a paper, so I had to ask for a call. too bad
Read More
Translated by Google Icon
See original
1 people find it helpful
Tran T. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 264 week(s) ago
Nice room, clean, friendly staff. beautiful sea view,
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Le Minh H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 264 week(s) ago
Very satisfied view very nice staff very attentive thanks a lot
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Le Minh H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 264 week(s) ago
Very satisfied very nice next time will stay again
Translated by Google Icon
See original
Find this review helpful?
Nguyen P. T.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.0
/10
Reviewed 289 week(s) ago
The remaining weak steam system is ok
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 Feb 2020
Thank you for choosing the Cliff Hotel as your destination, see you in the nearest day. Best regards.
Translated by Google Icon
See original
Nguyen P. T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 290 week(s) ago
The new room is clean, the view is very ok, the staff are lovely
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Feb 2020
Thank you for choosing the Cliff Hotel as your destination, see you in the nearest day. Best regards.
Translated by Google Icon
See original
You’ve read all the top reviews.
Number of reviews per page
20
40