Traveloka (154)
8.1
Very Good
From 154 reviews
Provided by travelers on
Cleanliness
7.9
Room Comfort
8.0
Meal
7.8
Location
7.9
Service and Facilites
8.0
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Traveler Reviews Residence Duksina 2 by SHM
Number of reviews per page
20
40
Customer reviews
AF
Anis F.
8.5
/10
Reviewed 107 week(s) ago
In accordance with that price with the existing facilities ☺.
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1 people find it helpful
RA
Rina A.
9.4
/10
Reviewed 107 week(s) ago
The room is nice with facilities according to the picture, the bathroom is also in the room. The caretaker is friendly and welcoming. Anyway, this is the best hotel.
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3 people find it helpful
AN
Alika N. H.
5.2
/10
Reviewed 111 week(s) ago
Sprei dan handuk mandi seperti tidak diganti, banyak noda dan baunya. Jangan berharap banyak untuk menginap di sini dengan harga segitu, kelengkapan mandi tidak ada ya. Kalau mau nyaman mending cari pengi penginapan yang lain.
7 people find it helpful
SM
Syafiq M.
8.7
/10
Reviewed 113 week(s) ago
According to the photo, it's comfortable, the guards are friendly, but it needs to be fixed, such as room deodorizers and toilets that aren't clean enough, and TV channels that don't have national channels, but if you just take a break it's very comfortable.
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4 people find it helpful
MR
Mega R. U.
8.5
/10
Reviewed 121 week(s) ago
Okay, it's just a bit less clean walls.
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2 people find it helpful
Wahyu D. S.
9.1
/10
Reviewed 132 week(s) ago
Lumayanlah bersih, fasilitas komplit, cuma gak ada tempat sampah dalam dan tv nya gak ada filmnya.
2 people find it helpful
Accommodation's Reply
31 Jan 2023
Sorry Kak Wahyu for the inconvenience.
We will fix it right away, I hope you are willing to spend the night at our place again.
Always healthy and successful for you and your family.
Thank you bro.
Management Residence Duksina By SHM
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AC
Aulia C. Y.
4.8
/10
Reviewed 142 week(s) ago
Kamar bau debu, apek dan banyak kutunya, ini kosan bukan hotel dan horor banget, akses jalan masuknya kalau sudah di atas jam 9 malam ruwet. Gak recommend buat nginep di sini.
12 people find it helpful
ZA
Zen A. Y. A.
5.1
/10
Reviewed 143 week(s) ago
Sorry, the place is rarely cleaned, lots of bed bugs...
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3 people find it helpful
Accommodation's Reply
18 Oct 2022
Dear Mr Zen,
Warm greetings from Residence Duksina 2 by SHM Yogyakarta
Thank you for entrusting the accommodation of Mr. Residence Duksina 2 by SHM and for providing very valuable input to us through the review that you wrote.
We apologize for the inconvenience that you conveyed to us. We are truly sorry and we fully understand the disappointment you conveyed.
This disappointment is a lesson for us to improve our services for our guests.
We hope that Mr. Zen, still gives us the opportunity to provide the best experience that makes you put your trust in and come back to live at Residence Duksina 2 by SHM.
We always look forward to the arrival of Mr. Zen.
Kind regards,
Management Residence Duksina 2 By SHM
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AP
Ali P.
5.9
/10
Reviewed 144 week(s) ago
Kalau bawa kendaraan aksesnya kurang, jalannya kecil dan rusak, tempat parkir sempit trus mau keluar pagi-pagi agak ribet.
2 people find it helpful
FP
Firman P.
6.4
/10
Reviewed 149 week(s) ago
AC doesn't work really well, it makes a really noise sound and doesn't make the room cold even I turn the temprature to 16 on the remote. The main lamp is dying.
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Accommodation's Reply
12 Sep 2022
Good afternoon Mr. Firman
Sorry for the inconvenience
we immediately fix for criticism and suggestions.
May you and your family always be given health and success.
Thank you,
Warm Greetings From Us.
Management Residence Duksina 2
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Tjatur M. S.
6.0
/10
Reviewed 149 week(s) ago
The room is clean. Only the ac is very noisy and the tv only comes out with pictures of ants.
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1 people find it helpful
Demetria Dwi Putrawati
8.5
/10
Reviewed 156 week(s) ago
Okay for the price, no problem
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B
Bhagas
6.4
/10
Reviewed 156 week(s) ago
Hot water, AC, Wifi works. For a very strategic location. If it is possible to provide input, please fix the room TV antenna because the TV channels are not clear, then the room is humid, then the cleanliness of the room-toilet-bed linen also needs to be improved. Thank you
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5 people find it helpful
DR
Dalya R. M.
5.1
/10
Reviewed 156 week(s) ago
Not very satisfied. I can't check in. The receptionist was called off. Very dissapointed.
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B
Bunyamin
6.2
/10
Reviewed 158 week(s) ago
The room was dirty, smelled like it had never been cleaned, and the carpet, bed linen and pillows smelled. Overall unsatisfactory.
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2 people find it helpful
HA
Herlina A. R.
8.4
/10
Reviewed 159 week(s) ago
Kamarnya lumayanlah, lokasinya sebenernya deket kalo mau kemana mana, tapi agak masuk ke gang kecil. Tong sampah depan selalu penuh jadi susah buat buang sampah.
2 people find it helpful
SA
Serly A.
6.0
/10
Reviewed 160 week(s) ago
The air conditioner is not cold, it's hot, the sheets are dirty outside the room, the smell of cigarettes is very strong.
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2 people find it helpful
RY
Rizki Y. N.
9.7
/10
Reviewed 174 week(s) ago
Kamar nyaman. Bersih. Ramah.
3 people find it helpful
Accommodation's Reply
22 Mar 2022
Thank you sis for the review ... We are waiting for your return
Stay healthy and happy always ...
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Pauline J.
5.8
/10
Reviewed 174 week(s) ago
No bottled mineral water is provided
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2 people find it helpful
Accommodation's Reply
22 Mar 2022
Thank you for the review, Sis, for mineral water, we provide a dispenser on every floor, Sis, there is hot water too, you know.
We are waiting for his return, brother, keep healthy and happy always.
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M
8.5
/10
Reviewed 181 week(s) ago
Not bad for sleeping only 1 night.
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4 people find it helpful
Accommodation's Reply
31 Jan 2022
Thank you for the review,
we are waiting for his return....
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Number of reviews per page
20
40
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