Hotel Casa del Arbol

Explore Hotel Casa del Arbol
8.8
Very Good
From 108 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

7.0

Service and Facilites

9.2

Traveler Reviews Hotel Casa del Arbol

Number of reviews per page
20
40
Top reviews
Candida
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was very helpful. Pickup from the airport was arranged in advance thru them. Short walk to archeological museum and Parque Central. Breakfast was plentiful.
Orva
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was very nice and cozy , after a long flight , it definitely was a good rest and the breakfast was a good experience
Leticia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Wuiet and comfortable
Kevin
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10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

There was no refrigerator in the room. The woman downstairs saw me buying ice. She asked if I wanted a refrigerator. Of course, I said yes. The security is also on point. When I left for the night and came back in the early morning. The guard was there to greet me
Mayra
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was nice
Chana
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4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The room had an ant infestation and other bugs.
Darvis
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Need a refrigerator in the room
Carlos
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

One of the best hotels in the city and also the cleanest with very courteous and friendly staff. Very cozy and quiet place to stay and have fun around town.
Hector
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great Hotel with fantastic staff and service. Please communicate with guard if staying out pass 11pm. Otherwise you will be locked out. Great stay and welcoming staff. Helped me and my wife order food late while dining in. Will stay again.
Rossell
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great
Shani
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8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The hotel was easy to get to and near the square which is where all the ‘activity’ is. Breakfast was nice and there was coffee as well.
Veronica
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Excelente atención del personal, habitaciones cómodas y super bien equipadas. Se puede mejorar el desayuno.
Douglas
icon-Business
Business
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Sheets were clean but with steins. Room with hair. Not very informative abiut breakfast schedule. Breakfast only option. No front picture. Map located to a different place.
Lindsay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

We stayed for one night during a stop over. We arrived in the early evening and did not feel like we should walk the streets after dark. The lady at the desk, helped us with getting beer and ordered food for us from a delivery app. There is a terrace along the side with a locked gate. My husband and I sat there and ate and felt completely safe. We felt as if we were not in the city. The hotel design is very cool with a tree going right through it. Our flight was later that evening and we were allowed to leave our luggage at the hotel while we checked out the city. All staff were absolutely amazing. They helped us obtain a ride after our pre-arranged cab did not show up to take us to the airport. We looked at so many hotels and this stay was great! Thank you everyone for your kindness during our stay. We would recommend Everytime. Thank you!!!
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Bryan
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Dora checked us in and she was wonderful. She gave us the layout of the area and made sure we knew our way around. The facility is clean, quiet and comfortable.
Gabriela iI
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The staff is very friendly and efficient. I had reserved a triple room with three beds. When we arrived, it was a room with two beds, but they placed the third bed.
Dylan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Great service at this hotel
Jeremy
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Great
Haydee
icon-Leisure
Leisure
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Great boutique hotel. Phenomenal staff. Very close to the airport. I would definitely stay again.
Heidy
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Muy bonito bien servisio 👍
Number of reviews per page
20
40