Overall Ratings & Reviews Grand Star Hotel

It was great staying at grandstar !! The staff are amazing and really helpful and friendly !

Nice experience, I would highly recommend. The only problem is the road linking to the hotel is horrible

2nd time being there and will continue going back

Staff was very welcoming. Restaurant was very good for dining. But the road leafing to the hotel was very bad. Noise from nearby businesses could be heard. Roosters were the early morning wakeup call. I didnt like that they had a prayer session in the lobby and i wasnt allowed in. Very unprofessional.

Was amazing

Stayed here before and the hospitality is the same great service. Had issues with lighting in room and was given another room. Key card entry had issues so had to be let into reception everytime

The property had roaches, and the front desk needs more training! One might have to ask several times for service before being attended to

Its far from the main city

Reserve quiet area

Good

Nice place to be

I couldn’t make it to the hotel because the road was too bad..

Things are in order and well organise. Customer service is very unique and on point. Quick response and cleanliness is something they really pay attention to. Infact almost everything on point. I enjoyed my stay

The property is good but the roads were terrible. The food is great.

Great

Is a beautiful place to stay and I love it but the distance is too far from the airport then it says

A very nice hotel with excellent rooms. The staff are amazing

The property was very clean and the customer service was super.

Excellent

The road network to the hotel is terrible but the hotel environment is great and nice services.