The hotel is nice, the food is good, the only thing that is lacking is the distance to the center.

I always come here when I'm in Surabaya for a layover. But it's a shame the breakfast food is so lacking. They could improve it.

Wifi coverage is not good in each room.

The hotel staff is very friendly, the check-out process is flexible, the food menu is varied and delicious, and the location is strategic in the city center.

Very satisfying service, clean and comfortable room.

The hotel staff is friendly, the check-in and check-out process is easy, clean, large rooms, comfortable.

Friendly staff, clean and comfortable. Strategic location.

Very noisy location but you can't do much about it. The food is not very good, the quality can be improved.

The best, 5 stars at a price that is still affordable

Even though we only stayed one day, the room was clean and spacious. The addition of a long sofa was very useful. Overall, it was a pleasant stay.

The room is nice, nice... I like it..

I love staying here. The staff are extremely friendly and accommodating. All my requests are all done very well. I love the food and the ambiance. I would love to go back again when I visit the town.

Comfortable and very good service.

Great experience, excellent room and service

Clean, good, fast service but the hotel parking is a bit far and access to the hotel is quite a turn.

Nice and pleasant, decorated rooms, beautiful. Food is okay, swimming pool is beautiful and clean.. 💝

bed sheets, pillow cases and bed covers look faded

All the staff, food, location, and view were excellent. The only downside was that the sheets on the bedcover and pillowcases were dull, meaning they weren't white anymore, making them look unclean. Please have the dull sheets, bedcover, and pillowcases replaced with new, clean ones. Thank you.

Amazing experience, suggest making the TV into smart TV options.

suitable for business, also suitable for family events,