Overall Ratings & Reviews Hotel Riu Palace Zanzibar - All Inclusive - Adults Only

Excellent hotel and service. Food was very good as well, with the caveat that the buffet was not always available (some nights were a la carte only). Limited entertainment, but it was enjoyable when there was some. I would choose this hotel again regardless of those two things, overall it was a wonderful experience

Really a paradise!

The staff was overly friendly, very accommodating and kind. I really enjoyed the staff there. The amenities were great. The performances were awesome. Jambo was also a nice get away. I love the access to both resorts.

What a great experience! Everyone at this hotel was super nice and attentive. The food options were good as well. If you like to party, this is not the resort for you. There are not a lot of options for that at all. There is a sister property though that does have a nightlife. Overall I had a good time.

I was disappointed that we had to pay more money to upgrade to actually get what we thought we booked on Hoyels.com site. The hotel staff reckon categorisation from hotels.com that they may have used for us is not actually what they booked with them. I paid additional money to ocean blue. Room I originally booked was supposed to have a bedroom and a separate living area but we got an open plan which was not suitable. My worst experience with hotels.com over the years I have used them. Dinner in ai and a second restaurant which is not the main one was really poor for the two nights. Staff were friendly and helpful and other amenities were top notch.

Amazing staff… very helpful and genuine… everyone was extraordinary and food was out of this world… not easy to cook such a variety of food in that quantity and on daily base… but the chef was very creative and everything tasted good… only staff at the reception was under par… everyone else did a terrific job

Highly recommend

Very nice accommodation, everything in walking distance. Beautiful beach below the restaurant. Food excellent.Had a problem with the air con but was upgraded. Hotel uses European electric sockets, not Tanzanian sockets. Can get adaptors from Reception. But bring European adaptors.

What an incredible holiday! The staff really make this place and are always so friendly and welcoming. We had the most amazing upgrade from the one of the female managers at reception. Thank you so much. This made what was already going to be a wonderful holiday into something unforgettable. I can not recommend this place more highly! The food variety is great and you can book excursions through a tour provider at the hotel. Everything was seamless and easy to navigate. Also a very special thank you to Neema who cleaned our room everyday to perfection!

First off: ALL the staff are incrediblly helpful, friendly, polite and attentive, including reception, restaurant waiters and food servers, pool staff and entertainment, cleaners, gardeners, management and even the guy in the Suntours office. Food and drink: Breakfasts, coffee and breakfast all very good and varied - easily have a different style breakfast every day. Main pool handily sited next to main ginger bar with wide range of alcoholic /non-alcoholic cocktails, beer, wine. Informal swim up option or drinks brought to lounger, as you prefer. Loved the option for afternoon tea /coffee with cakes or sandwiches, in the shade. We loved the buffet lunches and dinners, with choice of where to sit (sun/ cool/ shade/ breeze etc, depending on daily whim) and the ongoing jackdaws vs. bamboo sticks entertainment. The "happy birthday" waiting staff harmonies were great. Loved the cool dude on electric piano with his reggae/ zydeco / blues fusion vibes in the main restaurant in the evenings. We managed 3 trips to the Krystal fusion restaurant (excellent, our fave) and one to the steak. The evening entertainment was very good, although we preferred the bands and musicians to the rap/breakdancing. But very varied and aomething for everyone. They even ran the odd game of bingo. The beach, the sea and the views were just wonderful. The beach sellers were not overly intrusive and actually quite friendly. Very easy to get a kayak or paddleboard, etc.

Great place for vacation

Absolutely amazing. 5+ stars Excellent friendly service. You become family. Excellent food, drinks. Spectacular location on breathtaking beach. I will definitely be back and highly recommend!

Very disappointed that smoking was permitted in all the restaurants inside and out.

Amazing hotel with super welcoming staff. Lots of activity and incredible variety of food. Able to use facilities of other hotel next door but not other way round.

Beautiful hotel and wonderful hospitality. We will come back to a Riu hotel for sure on our next vacation. Possibly Caribbean! Thank you Riu Palace Zanzibar team.

Facilities and layout of the property is excellent.

Great vacation. The upgraded dining options are a must. Try the Romantic Dinner. Highly recommend.

Loved the breathtaking views, service, room…The experience was everything to be desired except: - the vegan options were limited, however, upon request, we were granted. Also, they labelled items as vegan but they were made with milk. - I didn’t like that the cleaning trolly was parked outside my door for the duration of the stay. - I also didn’t like that in between the tiles in the infinity swimming pool was mouldy.

Lovely place. Good food and friendly, helpful staff - we even got a word of the day from Fatma. Can highly recommend.

Beautiful