Golden Tulip Balikpapan Hotel and Suites
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Overall Ratings & Reviews Golden Tulip Balikpapan Hotel and Suites
Traveloka (7,266)
Other sources (62)
8.3
Very Good
From 7,266 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.4
Meal
8.3
Location
8.6
Service and Facilites
8.2
People often mention about Golden Tulip Balikpapan Hotel and Suites
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Distance to City Center (58)
Room Space (58)
Bedroom (58)
Ambiance (55)
Hotel Area (55)
Accessibility (47)
Family Friendly (47)
Bathroom (46)
Staff Friendliness (45)
Check-in/out Time (43)
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Traveler Reviews Golden Tulip Balikpapan Hotel and Suites
Number of reviews per page
20
40
Customer reviews
W***u
Business
8.5
/10
Reviewed 1 day(s) ago
The room is spacious, with two bedrooms each with their own bathrooms, a living room, a pantry, and ocean views. The lobby is nice, with a direct ocean view. Overall, it's good.
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your valuable feedback after your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Sincerely, Olivia Palalongan, General Manager
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Hl
Hadi l.
9.7
/10
Reviewed 1 day(s) ago
Very friendly, the best
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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R***y
8.1
/10
Reviewed 3 day(s) ago
the AC in the main room isn't cold
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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Verified Traveler
Staycation
10.0
/10
Reviewed 4 day(s) ago
Friendly staff, okay room, okay view, okay facilities.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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TJ
Taor J. N.
Business
9.0
/10
Reviewed 5 day(s) ago
The room is large, well-lit, and has plates, spoons, a sink, and a refrigerator. Breakfast is mediocre.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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AO
ArBian O.
Business
10.0
/10
Reviewed 3 week(s) ago
Clean rooms, good food, central location, Netflix available, everything is comfortable.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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T***s
Leisure
9.4
/10
Reviewed 4 week(s) ago
This hotel is excellent and very satisfying for a family stay. Highly recommended 🙏🫰
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Accommodation's Reply
02 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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d***i
Staycation
10.0
/10
Reviewed 4 week(s) ago
The place is nice and highly recommended for families.
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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MASAGUS M. I. H.
Business
10.0
/10
Reviewed 4 week(s) ago
The room is clean, comfortable, the bathroom is clean, suitable for family vacations 🙏🏻
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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D***I
Leisure
8.5
/10
Reviewed 4 week(s) ago
friendly staff, clean rooms, just a bit difficult to find parking on weekends
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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U***8
Transit
9.1
/10
Reviewed 5 week(s) ago
Friendly staff when welcoming you at check-in and check-out times, room cleanliness and cooking utensils are clean and ready to use.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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T***r
Business
8.1
/10
Reviewed 6 week(s) ago
The rooms and facilities are quite good and complete. But this is still an older hotel, so it's not well maintained.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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R***o
8.8
/10
Reviewed 6 week(s) ago
Hopefully the check-in and check-out processes will be improved.
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Accommodation's Reply
14 Oct 2025
Thank you for staying at Golden Tulip Suites Balikpapan and sharing your feedback with us. We sincerely apologize if our facilities and services did not meet your expectations. We will review our check-in and check-out procedures, both through our systems and our staff. We hope this does not affect your confidence in staying with us next time. Thank you. General Manager Olivia Paralongan
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Verified Traveler
Leisure
6.8
/10
Reviewed 6 week(s) ago
Positive: Strategic location, beautiful ocean and pool views, varied breakfast options, friendly security guards
Negative: Rooms smell of cigarettes, toilet flush button not working/broken, rooms not soundproof, very disturbed by other guests screaming while sleeping, hopefully this can be improved in the future, thank you
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Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We apologize if our facilities and service were less than satisfactory. We hope this does not diminish your confidence in choosing our hotel again on your next visit. Best regards, Olivia Palalongan, General Manager
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Budi P.
Staycation
10.0
/10
Reviewed 6 week(s) ago
Quite a fun weekend for the little ones.
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Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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Verified Traveler
9.3
/10
Reviewed 9 week(s) ago
Often stay at the Golden Tulip hotel, the kids love the sea view.
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Accommodation's Reply
22 Sep 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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tn
tanri n. a.
Staycation
10.0
/10
Reviewed 11 week(s) ago
Very good facilities, friendly service, highly recommended for family vacations, great access to the city center.
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Accommodation's Reply
11 Sep 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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D***a
9.6
/10
Reviewed 11 week(s) ago
The place is nice, clean, and the facilities are really good😍 The staff at the reception are friendly, but the security guard is not friendly, more like a bit fierce, he doesn't give directions to us who are staying there for the first time, so we don't know much, maybe the security guard can be directed again
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Accommodation's Reply
03 Sep 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We apologize if our facilities and service were less than satisfactory. We hope this does not diminish your confidence in returning to our hotel on your next visit. Best regards, Olivia Palalongan, General Manager
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B***q
Business
9.4
/10
Reviewed 13 week(s) ago
The hotel is nice, the food is delicious, but the service needs to be increased. Because when I checked in, I brought my own luggage.
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Accommodation's Reply
21 Aug 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We apologize if our facilities and service were less than satisfactory. We hope this does not diminish your confidence in returning to our hotel on your next visit. Best regards, Olivia Palalongan, General Manager
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Fifiet A.
Leisure
9.4
/10
Reviewed 14 week(s) ago
I initially tried staying here last July, was satisfied, and this month I stayed here again... everything was great 👍👍
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+5
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Accommodation's Reply
21 Aug 2025
Dear Guest, Thank you very much for your review of your stay at the Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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Number of reviews per page
20
40
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