I booked a room but the bus was delayed. I asked the hotel to help me change the date, but they refused. They just took the money and wouldn't refund it. They're being incredibly difficult.

A cockroach flew around the toilet, so we had to commit bug killing. Heavy baggages must be carried through steep upstairs from the street to the lobby, while any car/taxi can only stop across the street, not directly in front of the hotel. Breakfast is limited and starts at 6.30, and there is no take away breakfast service for early morning flights.

Overall, everything was terrible, from the reception staff to the room which was very dirty and filthy, nothing like the pictures. I hope everyone reads the reviews before renting to avoid having a bad experience like mine.

I was well served by receptionist Lyn and the room was very clean and fragrant.

We booked a Deluxe room, it looked beautiful in the pictures, but when we arrived, we were given a room without a TV.

The rooms were dirty and unsanitary, the bed linens were unclean. The staff sat around gossiping and scrutinizing customers. The only good thing was the security guard was helpful and assisted with carrying luggage. Otherwise, everything was terrible. The staff had a bad attitude and just went through the motions.

The hotel is centrally located. Everything is decent. Perhaps the price is reasonable given its central location.

The staff were very enthusiastic and friendly. Both security guards were cheerful and provided excellent support to guests. My husband and I were very satisfied with our stay here.

Okay for just a place to sleep. But the cleanliness of the sheets, pillowcases, and blankets needs a lot of improvement. They were unclean, had holes, and were wrinkled. The staff was okay, not bad, and the service was good for a hotel at this price. Breakfast was okay if you could eat it, but the rest wasn't very appetizing. There's a water dispenser, but no free manicures or pedicures. Only one person per day gets a hair wash, and it's just a wash and blow-dry. The location is within walking distance to clothing stores, a fun walk. The WiFi signal is very weak on higher floors. The good thing is there's an elevator and hot water in both the shower and sink. Improving the linens and laundry would be great. There aren't enough pillows; it's difficult for people who sleep on their side.

Strategic location, close to everywhere, many places can be reached on foot, ordering Grab is also easy.

Stay 2 nights and get free hair washing but it's a bit perfunctory :)))

The male staff or the son of the hotel owner on the night shift is very Trinh Thuong Can check the camera at 6am on October 13, 2025 for details!

Quality ok. Clean room, friendly staff. Very convenient location for traveling.

New hotel, convenient, good price, friendly

I swear this is the worst hotel in the center of District 1 I've ever seen 1. I booked 2 rooms: 1 room with air conditioner not working - 1 room with air conditioner leaking 2. The receptionist was rude. When I complained, they argued 3. The room was not clean, they moved me to another room because of the air conditioner problem. However, they did not clean the room: the refrigerator still had the old customers' glasses of water intact 4. The food here is terrible: the beef stinks - not fresh 5. Other hotels change the bed sheets every day - here they say they only change them once every 3 days. You should consider the hygiene and cleanliness here After complaining, the receptionist promised me that the manager would contact me, but until I checked out, there was still no call I swear this is a terrible hotel - and you should not come here to have an unsatisfactory experience from both the service and the staff I booked a room for 3 days. Spent a lot of money but the service was terrible I also booked a room and paid for it, but even the receptionist had a bad attitude. No apology. Passing the buck 1 star for both the service and the staff. Too bad

This was the room when i was checking in…. Well first of all i travel alot plus im a pretty well known local guide in phu quoc i been to almost every 5 star resort and stuff but i was comings back to ho chi minh for like 1 day just needed a place near the korean embassy. So i booked here the check in time with them are 2Pm and thats cool i left my stuff at the hotel front desk and head for luch it was around 11:00 am then i came back at 3:30 pm and i was checking in the room was a mess then the staff down in the front desk got mad at the house keeping lady small old lady look like she around 40 to 50 arguing in-front of me the house keeping lady don’t listen saying the room is clean i was standing right there with this picture. Then they changed my room for me with a NICE security guard helping me to my new room it was occupied:))) holy hell what a ride. Never coming back plus i smoked in the room and got charged 1,000,000 VND WELL MY FAULT i should have smoke 2 more lmao

OK clean room...........

The location is nice not to far from the central just walk around. Hotel is ok with the price but just to noisy from the road

Good recommendation is the atmosphere and area.

I booked a room for 2 nights here but when I checked in, the room was not cleaned: the bed sheets and towels had not been changed, the chairs were too dusty and peeling. This made me feel very uncomfortable right from the moment I checked in. In addition, I tried to contact the reception but no one answered the phone, and I called the hotline but I did not get timely support. In addition, the lobby area was under repair that day, it was both dusty and wet, making it inconvenient for guests to move around. I hope the hotel improves the room cleaning process and provides better customer support, especially in preparing rooms before check-in.