Hotel Santika Pasir Koja

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Overall Ratings & Reviews Hotel Santika Pasir Koja

Traveloka (1,692)
Other sources (5)
8.7
Very Good
From 1,692 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.8

Location

8.7

Service and Facilites

8.9

People often mention about Hotel Santika Pasir Koja
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Staff Friendliness (50)
Taste (50)
Bedroom (49)
Variety (49)
Ambiance (44)
Bathroom (36)
Distance to City Center (33)
Family Friendly (33)
Hotel Area (32)
Accessibility (31)
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Traveler Reviews Hotel Santika Pasir Koja

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40
Customer reviews
Sori T. S.
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Business
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9.7
/10
Reviewed 2 week(s) ago
Nice and comfortable, the food is delicious.
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Accommodation's Reply
06 Oct 2026
Dear Ms./Mrs. Sori T.S., Thank you for taking the time to share your experience staying at Santika Pasir Koja - Bandung. We are delighted to know that you felt comfortable during your stay and enjoyed the food we served. Your short but positive review encourages us to continue providing comfortable and pleasant service to all our guests. We hope to welcome you back to Santika Pasir Koja - Bandung on your next visit. Sincerely, Santika Pasir Koja - Bandung
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Verified Traveler
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Business
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10.0
/10
Reviewed 3 week(s) ago
Staff was very friendly. Got a free charging for my EV, though. Thanks
1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Guest, Thank you for taking the time to share your experience at Hotel Santika Pasir Koja – Bandung. We are happy to hear that you found our staff friendly and appreciated the complimentary EV charging facility during your stay. We’re glad this little convenience added to your experience with us. Thank you for your kind review. We look forward to welcoming you back to Hotel Santika Pasir Koja – Bandung on your next visit. Warm regards, Hotel Santika Pasir Koja – Bandung
Verified Traveler
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6.4
/10
Reviewed 4 week(s) ago
Very good breakfast, noisy environment due to the restaurant next door. Not good sound isolation and a hundred mosques around the hotel calling to pray, and sometimes the whole service through speakers.
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Accommodation's Reply
06 Oct 2026
Dear Guest, Thank you for taking the time to share your experience at Hotel Santika Pasir Koja – Bandung. We’re pleased to hear that you enjoyed our breakfast. At the same time, we sincerely apologize for the disturbance caused by the surrounding noise and the sound from the nearby restaurant and places of worship. We understand that a quiet and comfortable environment is an important part of a pleasant stay. Your feedback regarding the sound insulation and surrounding noise is valuable to us and will be shared with our team as we continue to look for ways to improve our guests’ comfort. We truly appreciate your honest feedback and hope to have the opportunity to provide you with a more comfortable stay in the future. Warm regards, Hotel Santika Pasir Koja – Bandung
RIANTI S.
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10.0
/10
Reviewed 5 week(s) ago
An overnight stay for a family. The hotel facilities are complete, clean, and comfortable. A varied breakfast menu includes healthy meals, main courses, snacks, and more. The hotel staff is friendly and helpful. Affordable rates are easy on the wallet. The strategic location makes it easy to get around.
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Accommodation's Reply
06 Oct 2026
Dear Mr. Rianti S., Thank you for taking the time to share your and your family's experience staying at Santika Pasir Koja - Bandung. We are delighted to hear that you and your family were satisfied with the cleanliness, comprehensive facilities, and the varied breakfast options we provided. Your compliments regarding the friendliness of our staff, the price, and the hotel's location encourage us to continue striving to provide a pleasant stay that meets the needs of all our guests. We hope that Santika Pasir Koja - Bandung will be your choice again on your next visit. See you soon, Mr. Rianti! Sincerely, Santika Pasir Koja - Bandung
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P***a
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9.4
/10
Reviewed 5 week(s) ago
Okay, the place is great and very clean.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you for your positive review of Santika Pasir Koja – Bandung. We are delighted to hear that you felt comfortable and were satisfied with the cleanliness of our hotel. Such compliments encourage our entire team to strive to maintain quality and provide a memorable stay. We hope to welcome you back to Santika Pasir Koja – Bandung in the future. Sincerely, Santika Pasir Koja – Bandung
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Novita T.
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Staycation
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9.4
/10
Reviewed 7 week(s) ago
The staff is friendly, the rooms are clean and the breakfast is varied and tastes ok.
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Accommodation's Reply
06 Oct 2026
Dear Ms. Novita T., Thank you for taking the time to share your experience staying at Santika Pasir Koja Hotel - Bandung. We are delighted to hear that you were impressed with the friendliness of our staff, the cleanliness of your room, and the variety of breakfast options we offer. Your positive feedback is a sign of appreciation and motivates us to continue providing the best service to all our guests. We hope to welcome you back to Santika Pasir Koja Hotel - Bandung in the future. Sincerely, Santika Pasir Koja Hotel - Bandung
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R***a
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
I have stayed at Hotel Santika several times in various areas and have always been satisfied with the service, cleanliness, food, all the best, the best!
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you very much for your trust and loyalty in choosing Santika Hotels multiple times in various locations, including Santika Pasir Koja – Bandung. We are delighted to know that our service, cleanliness, and food have always satisfied you. Your compliments are an encouragement to our entire team to continue maintaining quality and providing heartfelt service. We hope your travels with Santika are always enjoyable, and we look forward to seeing you again at Santika Pasir Koja – Bandung! Sincerely, Santika Pasir Koja – Bandung
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S***o
icon-Business
Business
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10.0
/10
Reviewed 10 week(s) ago
Always stay here. The hotel is clean, the staff are very friendly, always helpful and warm, and the restaurant has a variety of food. Will come back again.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you very much for your stay at Santika Pasir Xhosa Hotel (Bandung). We are delighted to hear that you were satisfied with the cleanliness of the hotel, the friendly and attentive service from our staff, and the diverse menu of our restaurant. We are very grateful that you are considering staying with us again. We sincerely hope to welcome you back to Santika Pasir Xhosa Hotel (Bandung) on your next visit. Thank you again, Santika Pasir Xhosa Hotel (Bandung).
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T***i
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Leisure
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9.4
/10
Reviewed 11 week(s) ago
It's a really comfortable stay at Santika Pasir Koja. Food is delicious - many varieties and clean rooms. Will come back during the next trip. Thank you.
1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Guest, Thank you for sharing your experience at Hotel Santika Pasir Koja – Bandung. We’re delighted to hear that you had a comfortable stay and enjoyed the variety of delicious food we serve, as well as the cleanliness of your room. Knowing that you’re planning to return on your next trip is truly appreciated and means a lot to our team. We look forward to welcoming you back and making your next stay just as enjoyable. Warm regards, Hotel Santika Pasir Koja – Bandung
L***o
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Leisure
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8.5
/10
Reviewed 11 week(s) ago
The hotel is reasonably priced. The rooms are clean. The breakfast is decent, more than adequate for a 3-star hotel. The front desk service was quick and check-in was quick.
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Santika Pasir Koja – Bandung. We are delighted to hear that you were satisfied with the cleanliness of your room, the breakfast options, and the quick check-in process. We also appreciate your appreciation of our pricing. We hope that Santika Pasir Koja – Bandung will be your choice for your next stay. We look forward to welcoming you back! Sincerely, Santika Pasir Koja – Bandung
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S***o
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8.5
/10
Reviewed 13 week(s) ago
I always stay at Santika Pasir Koja, one of my favorite hotels in Bandung. Suggested for every traveler.
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L***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The food is varied and quite tasty. The hotel room is clean, but the lighting is a bit lacking. Otherwise, it's okay. Thanks to Hotel Santika Pasir Koja.
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Yulianto
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8.5
/10
Reviewed 18 week(s) ago
Recommendations for staying in Bandung
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D***e
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10.0
/10
Reviewed 25 week(s) ago
Always vacation at this hotel
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2 people find it helpful
T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
Check in at 4:00 AM, comfortable bed. As for the food, it was just so-so.
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1 people find it helpful
Ruswandi S. N.
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Staycation
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10.0
/10
Reviewed 28 week(s) ago
Strategic location, in the city near the mall, friendly staff, car cleaning assistance, good.
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Accommodation's Reply
16 Apr 2026
Dear Ms./Mrs. Ruswandi S.N., Thank you for taking the time to share your experience staying at our hotel. We are delighted to hear that you enjoyed our diverse menu, the quality of our food, and the service from our entire team. We will forward your compliments to Melanie and the restaurant team, encouraging us to continue striving to provide the best service with a truly welcoming spirit. Such positive feedback motivates our entire team to continuously improve the quality of our service and facilities. Thank you for your trust, and we hope to welcome you back to our hotel again. Sincerely, The Management Team
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F***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 28 week(s) ago
The bedroom window faces the outdoor wall of the AC unit, and the window is very small, making the room feel even smaller.
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for your review of our hotel. We apologize if our facilities were inadequate and did not meet your expectations during your stay at Santika Pasir Koja. However, we assure you that we will improve other aspects, such as the quality of breakfast and service, to ensure you have a memorable experience during your stay with us. We appreciate your trust and hope you had a wonderful time. We look forward to welcoming you back on your next visit. Sincerely, The Management Team
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Pretty S.
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8.8
/10
Reviewed 28 week(s) ago
The food was very delicious and the staff were very friendly.
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Kholif M.
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Business
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9.4
/10
Reviewed 39 week(s) ago
I was a bit disappointed, having to wait 1.5 hours to check in even though I had made a reservation a long time ago.
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Accommodation's Reply
31 Jan 2026
Dear Ms./Mrs. Kholif M., Sincerely, from Santika Pasirkoja Bandung Hotel. Thank you for taking the time to write a review about your stay at Santika Pasirkoja Hotel. We are very sorry that you experienced such an incident, and we apologize for the inconvenience. Due to the high occupancy rate during peak season, we apologize for any delays in check-in. We hope you will return to stay with us, and we will ensure that this does not happen again during your next stay. We sincerely hope to welcome you again. Sincerely, The Management Team
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Ray I.
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Leisure
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10.0
/10
Reviewed 39 week(s) ago
It's really great, delicious food, clean rooms, convenient location.
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Accommodation's Reply
31 Jan 2026
Dear Mr. Ray I., Thank you for sharing your experience staying at Santika Pasir Koja - Bandung. Our hotel is conveniently located, making it easy for all guests to reach us. Our slogan is "a warm and heartfelt welcome." The food we serve features the unique flavors of the Indonesian islands, characteristic of Santika Indonesia. We strive to always provide the best for our guests in terms of facilities and service. We are pleased to hear that you enjoyed our service. We hope to welcome you again in the future. Sincerely, The Management Team
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Number of reviews per page
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