8.7
Very Good
From 49 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

8.8

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Traveler Reviews Juma Cottages

Number of reviews per page
20
40
Customer reviews
W***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 66 week(s) ago
Rude reception staff. Not recommended in case booking for your guests or friends to stay. Attitude attitude toward guests. Despite the cleanliness of the facility, still not worth to be treated that way.
5 people find it helpful
Emiya P.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 75 week(s) ago
Resepsionis nya kurang profesional, di arahin ke kamar yang salah dan menyampaikan harga belibet. Semoga diperbaiki lagi.
1 people find it helpful
Guest
icon-origin-TRAVELOKA
9.7
/10
Reviewed 79 week(s) ago
Kamarnya bersih, kamar mandinya juga bersih. Nyaman untuk menginap dan bawa keluarga. Sama dengan yang di foto.
1 people find it helpful
Fredlina M.
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8.5
/10
Reviewed 85 week(s) ago
Accommodation with serene views of Lake Toba - suitable for healing and taking photos. The rooms are big and clean, high ceilings, high beds, there are fans. There is a shower with hot water & a high sink. For toilet needs, you should bring your own soap, shampoo, toothbrush, toothpaste because only rolled tissue is provided in the toilet. For those who like quiet, you need to bring earplugs because you can hear noise from the next room as well as vehicles passing on the road in front of the inn.
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B adrian t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 135 week(s) ago
The best cottages in Samosir. Those who are on vacation in Samosir, have to stay here anyway. The view is the best, the service and friendliness of the employees is extraordinary. I have to come back to stay here if I go to Samosir again.
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6 people find it helpful
Mrachmadhani
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9.7
/10
Reviewed 147 week(s) ago
The hotel rooms are spacious, comfortable, quiet and very beautiful. The owner is very friendly, really recommend this inn. And will come back again for the next vacation.
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4 people find it helpful
Maria A.
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9.4
/10
Reviewed 151 week(s) ago
Big room, clean, good service, beautiful view. Very recommend.
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1 people find it helpful
Rizky P.
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9.7
/10
Reviewed 155 week(s) ago
Satisfactory hotel, still new, very spacious rooms. Bathroom, bed clean. Even though you don't use AC, the air in Samosir is quite cold and fresh. The rental price is very worth it for the location in Samosir. Thank you
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3 people find it helpful
Limmy Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 158 week(s) ago
The rooms are spacious and very clean. Next time will stay here again.
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1 people find it helpful
Elvaretta C.
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9.7
/10
Reviewed 158 week(s) ago
Very clean hotel with quite pocket-friendly prices, friendly hotel staff, direct view of Lake Toba.
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Sarwoeddi P.
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9.7
/10
Reviewed 158 week(s) ago
Our family is very grateful to be able to stay at Juma Cottage. The reasons: 1. Since arriving at Juma Cottage, the welcome is very friendly. 2. The room is clean, spacious, the bathroom is also very comfortable. 3. Hot water for bathing is always available, including towels & other toiletries. 4. The food is also very good. 5. The garden in front of the room is also very beautiful, and right on the edge of Lake Toba. 6. For laundry clothes are also available and affordable prices. 7. The cottage manager also provides speed boat rentals. But I have to be honest, there are still facilities that need to be added, such as: 1. Television in every room. 2. Fishing tools. 3. A solution so that children can swim in Lake Toba which is exactly behind the cottage. If God allows, my family and I still want to return to this Juma Cottage. Amen.
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Rina
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9.7
/10
Reviewed 165 week(s) ago
The place is especially clean, spacious, aesthetic, if you want to stay calm, stay here. All the staff are friendly, one day is not enough, next time we will stay here again. Hopefully soon there will be a swimming pool, hehe.
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3 people find it helpful
Betehensyah Betehensyah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 176 week(s) ago
Pleasant, friendly service. Clean rooms. The restaurant food is delicious and hygienic.
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1 people find it helpful
Wennie Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 188 week(s) ago
The field is very pretty, covered with flowers. The toilet is very very very clean and comfortable. Service is good. They are very friendly too. Will come again!
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Ricky Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 203 week(s) ago
Highly recommend. Cleanliness, comfort, tranquility and hospitality are excellent. Next time will stay again.
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3 people find it helpful
Muhammad A. P.
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9.4
/10
Reviewed 204 week(s) ago
Kamarnya bersih bagus pelayanannya mantul dan ramah banget nyaman pokoknya harga terjangkau
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Vivi M. S.
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10.0
/10
Reviewed 210 week(s) ago
Saya dan pasangan sangat menikmati menginap di sini. Makanannya enak, view nya sangat bagus, pemiliknya sangat ramah.
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Nico H. S.
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10.0
/10
Reviewed 227 week(s) ago
Definitely will be back to this place!! Great hospitality, spacious room, comfy bed couch, amazing view form terrace, wonderful garden, you can have a breakfast with a view!!.
1 people find it helpful
Daniel Daniel
icon-origin-TRAVELOKA
9.7
/10
Reviewed 234 week(s) ago
Rooms are new, spacious and clean. Room view directly to the lake. Prices are quite cheap due to low season. The hotel guard service is very good. We will come back again.
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4 people find it helpful
Jefri
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6.0
/10
Reviewed 236 week(s) ago
(-) the receptionist is impolite; too strict about the number of guests in the room; can & apos; t have breakfast even though the price is high; no air circulation in the room (no gauze in the vent); not keeping the hotel's good name -> receptionist debates in front of guests rudely.
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11 people find it helpful
Accommodation's Reply
15 Jan 2021
Thank you very much sir. Next time we'll be more polite. But we still apply the hotel rules in the booking policy. For example, there is a double Delux for 2 adults, if more extrabed will be charged and breakfast outside the room price. We think the information is in the booking policy which can be read before booking. Did you mention we argued roughly with guests? How rough, sir? Do you want to know the story? The guest booked 2 quadraple rooms for 8 people. But 30 people came. And we cannot allocate guests. Because it is not in accordance with the bookings. All went well they looked for another hotel and Traveloka had returned the funds. If you need information, we have WA. So sir. Warm greetings and have a nice day. thanks.
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