8.3
Very Good
From 425 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.9

Location

8.4

Service and Facilites

8.4

People often mention about Apartemen Grand Kamala Lagoon by Mr. Sewa
All
Ambiance (10)
Check-in/out Time (8)
Bedroom (8)
Accessibility (7)
Staff Friendliness (7)
Wifi (7)
Bathroom (7)
Hotel Area (6)
Room Space (5)
Activity Option (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Apartemen Grand Kamala Lagoon by Mr. Sewa

Number of reviews per page
20
40
Customer reviews
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thanks Mas Bagas, Rohim and the Mr. Sewa team for the good hospitality towards tenants. Pertahankan keramahannya and keep improving the good communication with customers. I have a good experience during staycation at Grand Lagoon with Mr. Sewa. I recommend Mr. Sewa to all of you who wants to stay at Grand Lagoon for holiday. Good service:)
Read More
Translated by Google Icon
See original
Find this review helpful?
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
very satisfied, soap, complete towels, good cold air conditioning
Translated by Google Icon
See original
Find this review helpful?
T***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Yesterday I tried a staycation here from April 12-14, what attracted me was the fast response and very friendly staff, the deposit was also sent quickly and the room was clean overall, just maybe a little input is that the mattress could be replaced because it has sagged/flatten in the middle, just a little minus otherwise it's okay.
Read More
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly staff, fast check-in process, most importantly the apartment is clean and smells good, next time I go to Lagoon, I will definitely look for Mr. Rent again.
Translated by Google Icon
See original
2 people find it helpful
J***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
There was a problem with the bathroom lights being dim, confirmed with the staff and they immediately approved it to be replaced. No need to wait an hour to replace it. Great job, they were very helpful! Not disappointing for the first time staying here!
Translated by Google Icon
See original
1 people find it helpful
Adelia K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
staff ⭐100 for clean room but (-) maybe the room has just been sprayed with baygon/similar so there are +/- 10 insects on the floor and they are still alive but stoned, that's what they call it lol so just sweep it up and it's done 💪🏼 (-) the water heater turns on for 5 seconds then turns off so there's no hot water for bathing. (-) please pay attention to the mattress because it's not comfortable to sleep on. but overall it's nice, it's okay because it's cheap (+) fragrant room 🌷 (+) complete soap, shampoo, toothbrush (+) complete cooking utensils, gas (+) safe electricity (+) clean and shiny bathroom ✨ 🫶🏼 (+) smooth wifi 🎉 (+) deposit refund process is also fast 💕
Read More
Translated by Google Icon
See original
1 people find it helpful
K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
easy check in, friendly staff and all facilities are okay. The view is also nice.
Translated by Google Icon
See original
2 people find it helpful
F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The room is FRAGRANT. Clean, complete amenities. Easy and fast process and deposit refund is also fast. Overall recommended ❤️🤗
Translated by Google Icon
See original
5 people find it helpful
Y***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
It's quite good for online interviews which must be in a conducive, comfortable and safe place.
Translated by Google Icon
See original
1 people find it helpful
R***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
Clean and comfortable, the atmosphere is also nice
Translated by Google Icon
See original
2 people find it helpful
Y***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Very satisfying. And highly recommended.
Translated by Google Icon
See original
Find this review helpful?
H***i
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 35 week(s) ago
Lack of flexibility in service.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
11 Oct 2024
Thank you for booking at Mister Sewa, I apologize in advance for the less than optimal service for you, if I may ask in what aspect you think the service is less flexible, so we can evaluate and improve it again. Thank you. Warm regards.
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 39 week(s) ago
I had to be careful, I thought it was the price for one night, but it turned out it was only 3 hours.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
10 Sep 2024
Good evening, sis. We apologize in advance for the inconvenience. For reservations, you can see the name of the room type because it is listed on each room type name. Thank you for booking at Mister Sewa.
Translated by Google Icon
See original
F***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 40 week(s) ago
It's not clear, I wanted to stay overnight that day but I couldn't, but instead I was told to come next week, what should I do?
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
02 Sep 2024
Good afternoon. Thank you for booking at Mister Sewa. We apologize for the inconvenience. For the KK booking, we have confirmed and the KK was not present, from our confirmation we have explained. Please pay more attention to the name of the room type title because there are several types of rooms and different prices. Thank you.
Translated by Google Icon
See original
M***D
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
The best, okay room, fragrant, clean, number 1 service, highly recommended 💯.
Translated by Google Icon
See original
3 people find it helpful
T***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Cool, clean and tidy. I really like the view at night.
Translated by Google Icon
See original
5 people find it helpful
T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Very comfortable, the location is also strategic. Thank You.
Translated by Google Icon
See original
Find this review helpful?
M***A
icon-origin-TRAVELOKA
9.6
/10
Reviewed 47 week(s) ago
Please provide tissue in every room.
Translated by Google Icon
See original
2 people find it helpful
Saara S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Nice and good. The room is comfortable and clean.
Find this review helpful?
E***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
The room is comfortable, clean, and the admin staff is also very helpful when there are problems with Netflix.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40