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favehotel Ketapang

Explore favehotel Ketapang

Overall Ratings & Reviews favehotel Ketapang

Traveloka (742)
8.6
Very Good
From 742 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about favehotel Ketapang
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Staff Friendliness (32)
Ambiance (29)
Bedroom (28)
Bathroom (28)
Room Space (27)
Surroundings (25)
Distance to City Center (24)
Hotel Area (22)
Accessibility (21)
Wifi (21)
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Traveler Reviews favehotel Ketapang

Number of reviews per page
20
40
Customer reviews
apriliani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
All facilities are okay and service is okay.
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Accommodation's Reply
30 Aug 2026
Dear Apriliani, We sincerely thank you for leaving such a wonderful review. We are also very happy to hear that you had a satisfying experience. All our staff will be delighted to read your valuable feedback. We always prioritize your experience and comfort, and your valuable feedback is a testament to our efforts. Thank you once again, and we look forward to seeing you again. Sincerely, General Manager, Johnson Hotel USA
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C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The service was good and the room was clean.
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Accommodation's Reply
23 Jun 2026
Dear Sir/Madam, Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read what you have written. We value the experience and comfort of every guest, and your review is a testament to the hard work we put in every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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A***R
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
The bathroom was pretty good, but breakfast was just boxed rice and purchased Aqua water.
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Accommodation's Reply
23 Jun 2026
Dear Sir/Madam, Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read what you have written. We value the experience and comfort of every guest, and your review is a testament to the hard work we put in every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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J***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
Okay, it's close to town, but the walls are thin so you can hear people chatting and stuff.
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Accommodation's Reply
03 May 2026
Dear Sir/Madam, Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read what you have written. We value the experience and comfort of every guest, and your review is a testament to the hard work we put in every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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J***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
Okay, clean, close to town. I often stay here when I go to Ketapang.
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1 people find it helpful
Accommodation's Reply
03 May 2026
Dear Sir/Madam, Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read what you have written. We value the experience and comfort of every guest, and your review is a testament to the hard work we put in every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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J***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
Okay, clean, close to town. I often stay here when I go to Ketapang.
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Accommodation's Reply
03 May 2026
Dear Sir/Madam, Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read what you have written. We value the experience and comfort of every guest, and your review is a testament to the hard work we put in every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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J***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Okay, clean, close to town. I often stay here when I go to Ketapang.
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Accommodation's Reply
03 May 2026
Dear Sir/Madam, Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read what you have written. We value the experience and comfort of every guest, and your review is a testament to the hard work we put in every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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K***n
icon-Transit
Transit
icon-origin-TRAVELOKA
7.9
/10
Reviewed 24 week(s) ago
When I first entered the bathroom, it smelled like urine, and the smell spread! Otherwise, it was fine.
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Accommodation's Reply
03 May 2026
Dear Valued Customer, On behalf of Fave Hotel Ketapang, we apologize for the inconvenience you experienced. We are committed to providing you with the best possible service. We are sorry that our service did not meet your expectations. Thank you for informing us of the inconvenience. You deserve better service. Please contact us anytime, and we will resolve this issue as quickly as possible. Thank you. Sincerely, Johnson, Hotel Manager, USA
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Bagas S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
It's always my go-to place to stay when I visit Ketapang. It's strategically located, with comfortable, clean rooms. It's also accessible to the mall.
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Accommodation's Reply
03 May 2026
Dear Mr. Bagus, Thank you for your wonderful review. We are very pleased that you had a great experience. Our staff will be happy to read what you have written. We value the experience and comfort of all our guests, and your review is a confirmation of the efforts we make every day. We appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA.
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Dede H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Nice hotel room for staycation, for healing
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1 people find it helpful
Accommodation's Reply
03 May 2026
Dear Sir/Madam, Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read what you have written. We value the experience and comfort of every guest, and your review is a testament to the hard work we put in every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 25 week(s) ago
I booked a room for two adults and an 8-year-old child, including breakfast for three. Upon check-in, the female receptionist asked us to choose a menu for three and said it would be delivered to our room during sahur. However, at sahur, only food for two arrived. I complained to the male receptionist on duty and showed him the booking confirmation, which clearly stated breakfast for three. But he remained adamant that the hotel only provides breakfast for two people, and that any additional breakfast would be charged. He was completely unhelpful, didn't even try to double-check, and offered no solution. Very disappointing.
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1 people find it helpful
Accommodation's Reply
03 May 2026
Dear Valued Guest, We sincerely apologize for the inconvenience caused. On behalf of Fave Hotel Ketapang, I deeply regret the issue you experienced. We strive to provide the best possible service. We are truly sorry that we were unable to meet your expectations. Thank you for informing us of this inconvenience. You deserve better service. Please feel free to contact us anytime. We will resolve this issue as soon as possible. Sincerely, Johnson, Hotel Manager, USA
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B***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Nice and cozy. Family friendly.
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Accommodation's Reply
03 May 2026
Dear Sir/Madam, Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read what you have written. We value the experience and comfort of every guest, and your review is a testament to the hard work we put in every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Favehotel Ketapang is always the first choice for a place to stay when visiting Ketapang.
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Accommodation's Reply
03 May 2026
Dear Sir/Madam, Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read what you have written. We value the experience and comfort of every guest, and your review is a testament to the hard work we put in every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Very strategic and comfortable for a staycation, shopping locations are just downstairs, because it is in a market center aka mall, it's really great
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Accommodation's Reply
03 May 2026
Dear Sir/Madam, Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read what you have written. We value the experience and comfort of every guest, and your review is a testament to the hard work we put in every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
For a staycation, it's the best
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Accommodation's Reply
03 May 2026
Dear Dear, thank you for your valuable review. We are delighted to hear that you had a wonderful time at our hotel. All our staff will be thrilled to read your comments. We always prioritize your experience and comfort, and your feedback is a precious testament to our efforts. We sincerely thank you for your excellent review and look forward to your return. Thank you. Sincerely, The General Manager, Johnson Hotels USA
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Husri B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Access to the mall is close so it can be used for shopping and entertainment.
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Accommodation's Reply
19 Feb 2026
Dear Mr. Husri, Thank you for this wonderful review. We are delighted to hear that you enjoyed your stay with us. Your valuable feedback is greatly appreciated. Your stay and comfort are always our top priority, and your review is a testament to our efforts. We sincerely thank you for your kind words and hope to welcome you back again. Sincerely, Hotel Manager, Johnson, USA
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Staying at this hotel, it is not difficult to find food because it is next to City Mall, the location is also close to the city center.
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2 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Valued Guest, Thank you so much for your valuable review. We are delighted that you had a wonderful and memorable stay. Your feedback is highly appreciated. Your comfort and convenience are always our top priority, and your comments are a testament to our efforts. We appreciate your excellent review and hope to welcome you back soon. Sincerely, Hotel Manager, Johnson, USA
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ANIA S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Friendly staff, clean and strategic hotel 👍⭐⭐⭐⭐⭐
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1 people find it helpful
Accommodation's Reply
19 Feb 2026
Dear Ania, Thank you for your wonderful review. We are so glad you had a great experience. Our staff will love reading what you've written. We value the experience and comfort of every guest, and your review is a testament to the efforts we make every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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ANIA S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Friendly staff, clean and strategic hotel 👍👍⭐⭐⭐⭐⭐
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Accommodation's Reply
19 Feb 2026
Dear Ania, Thank you for your wonderful review. We are so glad you had a great experience. Our staff will love reading what you've written. We value the experience and comfort of every guest, and your review is a testament to the efforts we make every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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w***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Friendly staff and very comfortable clean rooms
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Accommodation's Reply
19 Feb 2026
Dear Sir/Madam, Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read what you have written. We value the experience and comfort of every guest, and your review is a testament to the hard work we put in every day. We greatly appreciate your kind review and hope to welcome you back again. Sincerely, Johnson, Hotel Manager, USA
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Number of reviews per page
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