8.5
Very Good
From 576 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.2
Location
8.7
Service and Facilites
8.6
People often mention about favehotel Ketapang
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Staff Friendliness (17)
Bathroom (15)
Bedroom (14)
Surroundings (12)
Ambiance (12)
Room Space (12)
Hotel Area (11)
Distance to City Center (10)
Check-in/out Time (9)
Wifi (8)
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Traveler Reviews favehotel Ketapang
Number of reviews per page
20
40
Customer reviews
A***h
Staycation
9.1
/10
Reviewed 1 week(s) ago
Although the room lacks windows for air circulation, it's not stuffy at all.
The wet toilet is a bit of a hassle, and the toilet exhaust takes more than a day and a night to dry the wet floor.
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mb
muhammad b. p.
Business
10.0
/10
Reviewed 9 week(s) ago
The hotel is clean, the receptionist is friendly. Fave Hotel in all of Indonesia the best.
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Accommodation's Reply
22 May 2025
Dear Mr. Muhammad b. P, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S.
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A***i
10.0
/10
Reviewed 12 week(s) ago
Double check the kettle is working or not. Overall best.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam, Thank you for your wonderful review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests first, and your review reaffirms the hard work we do every day. So we are very grateful for your wonderful review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S
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E***o
8.5
/10
Reviewed 12 week(s) ago
clean and tidy room..access to airport and city center is close
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam, Thank you for your wonderful review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests first, and your review reaffirms the hard work we do every day. So we are very grateful for your wonderful review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S
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h***h
10.0
/10
Reviewed 15 week(s) ago
Friendly staff, easy access and delicious food and drinks.
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Accommodation's Reply
11 Apr 2025
Dear Sir/Madam, Thank you for your wonderful review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests first, and your review reaffirms the hard work we do every day. So we are very grateful for your wonderful review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S
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WH
WIDIYA H.
8.5
/10
Reviewed 16 week(s) ago
Good because it's in a mall with easy access.
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Accommodation's Reply
31 Mar 2025
Dear Ms. Widiya, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S.
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WH
WIDIYA H.
8.5
/10
Reviewed 16 week(s) ago
Good because it's in a mall with easy access.
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Accommodation's Reply
31 Mar 2025
Dear Ms. Widiya, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S.
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WH
WIDIYA H.
8.5
/10
Reviewed 16 week(s) ago
Good because it's in a mall with easy access.
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Accommodation's Reply
31 Mar 2025
Dear Ms. Widiya, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S.
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WH
WIDIYA H.
8.5
/10
Reviewed 16 week(s) ago
It's good because it's in a mall so it's easy to access everywhere.
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Accommodation's Reply
31 Mar 2025
Dear Ms. Widiya, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S.
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s***u
9.4
/10
Reviewed 18 week(s) ago
clean
only food absorption is lacking
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Accommodation's Reply
13 Mar 2025
Dear Sir/Madam, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests as our top priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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y***e
Business
9.4
/10
Reviewed 20 week(s) ago
The hotel is clean, comfortable and the staff is friendly.
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Accommodation's Reply
26 Feb 2025
Dear Sir/Madam, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests as our top priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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AN
Awandha N. H.
Medical
9.1
/10
Reviewed 21 week(s) ago
Very comfortable, next trip to Ketapang, I will definitely go there again
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Accommodation's Reply
24 Feb 2025
Dear Mr. Awandha, Thank you for your great review. We are very happy that you had a pleasant experience. Our staff will be very happy to read what you have written. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Warm Regards, Hotel Manager. Johnson US
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Taupan A. P.
Business
8.9
/10
Reviewed 21 week(s) ago
Stayed in a Junior Suite type room, the room is quite comfortable, but there are no windows. Maybe because of its location inside the Mall, easy access to find entertainment such as Cinema, breakfast is delivered to the room like catering, the menu lacks variety of side dishes and the taste is also standard. Overall quite satisfied staying here. 😊👍
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Accommodation's Reply
24 Feb 2025
Dear Mr. Taupan, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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D***a
Business
8.2
/10
Reviewed 22 week(s) ago
The hotel is comfortable and finding food is not easy because there are many places to buy food.
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Accommodation's Reply
18 Feb 2025
Dear Sir/Madam, Thank you for your wonderful review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests first, and your review reaffirms the hard work we do every day. So we are very grateful for your wonderful review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson U.S
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D***a
Business
8.2
/10
Reviewed 22 week(s) ago
The hotel is comfortable and finding food is not easy because there are many places to buy food.
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Accommodation's Reply
17 Feb 2025
Dear Sir/Madam, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests as our top priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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D***a
Business
8.2
/10
Reviewed 22 week(s) ago
The hotel is comfortable and finding food is not easy because there are many places to buy food.
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Accommodation's Reply
24 Feb 2025
Dear Mr. Taupan, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be very happy to read what you have to say. We put our guests’ experience and comfort as our priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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DK
Dwijaya K.
Leisure
8.2
/10
Reviewed 22 week(s) ago
It's a shame that when the lights went out there wasn't a generator nearby so the electricity went out too.
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Accommodation's Reply
24 Feb 2025
Dear Mr. Dwijaya, Thank you for bringing this issue to our attention. We apologize for the unpleasant experience you had. We apologize on behalf of Favehotel Ketapang. We always aim to provide an exceptional experience for our guests. We are very sorry when we are unable to achieve that goal! Thank you for taking the time to bring this to our attention. You deserve better. Please feel free to contact us at your leisure so we can make it right. Best regards, Johnson US Hotel Manager.
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P***i
Leisure
6.5
/10
Reviewed 24 week(s) ago
The parking lot is not friendly for motorcyclists, there is no drop zone for motorcyclists, the motorbike parking is far from the mall and the security is very obtrusive. If you want to check in/check out, you have to carry your stuff far to the motorbike parking lot, if it rains, you can't get off in front of the hotel while the motorbike parking lot is far away. So you have to walk from the motorbike parking lot that doesn't have a roof to the hotel in the rain.
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Accommodation's Reply
11 Feb 2025
Dear Sir/Madam, Thank you for bringing this issue to our attention. We are sorry that you had a less than pleasant experience. We apologize on behalf of Favehotel Ketapang. We always aim to provide an exceptional experience for our guests. We are very sorry when we are unable to achieve that goal! Thank you for taking the time to bring this to our attention. You deserve better. Please feel free to contact us at your leisure so we can make it right. Best regards, Johnson US Hotel Manager.
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D***a
Business
8.5
/10
Reviewed 25 week(s) ago
Quite satisfied during my stay at Fave Hotel because if you want to find food or a cafe it is very close.
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Accommodation's Reply
11 Feb 2025
Dear Sir/Madam, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests as our top priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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D***a
Business
8.5
/10
Reviewed 25 week(s) ago
Quite satisfied during my stay at Fave Hotel because if you want to find food or a cafe it is very close.
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Accommodation's Reply
11 Feb 2025
Dear Sir/Madam, Thank you for your great review. We are so glad you had a pleasant experience. Our staff will be delighted to read what you have to say. We place the experience and comfort of our guests as our top priority, and your review reaffirms the hard work we do every day. So we are very grateful for your great review and look forward to welcoming you back. Best Regards, Hotel Manager. Johnson US
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Number of reviews per page
20
40
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