Overall Ratings & Reviews Hoang Mai Hotel

The bedroom window lock is broken. The air conditioner is set to 18 degrees like in the desert.

Unfortunately the air conditioner is not very cool, otherwise it's very ok.

M đặt phòng trên apps là 457k mà mình nhận hạng p ở đó có giá 350k , p nhỏ nhận phòng hơi trễ , khu này hơi vắng

Phòng hơi hôi mùi mốc, trước sảnh lễ tân hơi dơ

Nhân viên khách sạn nên trực 24/24 tại quầy nhé, lúc mình vào đến khi trả phòng đều phải chờ đợi nhân viên lễ tân, rất mất thời gian

The toilet is dirty, very dirty. I didn't dare sit on the toilet, I flipped the 2 toilet lids over the dirty bowl. The head of the bed is damaged and filled with dust. Moldy curtains. The price for such a room is too high. Entering the room, it smelled musty. Inside the room, everywhere was dirty. Chills

The hotel is clean. The only thing is that there is no refrigerator, so it is a bit inconvenient. 10km from Ba Mountain, late checkout is charged at a low fee. Will come back if I have a chance to return to Tay Ninh.

Nice place to stay, convenient to travel Good service staff

The hotel is very bad, the power went out but there was no generator, when asked the staff, they said the generator was broken

Check out Receptionist poor attitude. Asking for tickets to hang up also did not answer.

Friendly staff, good prices, a bit noisy due to other guests

Tiếp tân thân thiện Có hỗ trợ mua vé cáp treo luôn nên khỏi phải xếp hàng mua ở đại lý Tuy nhiên, phòng có 2 con gián -> vệ sinh chưa cẩn thận

nhân viên nhiệt tình, phòng ốc tươm tất và sạch sẽ, giờ giấc tự do cho những bn thích hoạt động về đêm, giá cả hợp lí

Cleaning the room is not clean, the toilet is clogged

I don't want to say the service was terrible, but it made me lose my emotions and distrust. Since this is my first time booking on here. When I checked in, the receptionist had a very rude attitude, saying that the room I booked was no longer available, had to book another room with a higher price... and I gave traveloka's message code, the receptionist did not read... and said do not know do not solve. My friend who was with me had to loudly yell at you, Traveloka has cooperated with you but you say you don't know what... then there is a lady who doesn't know if she is a manager or a hotel owner just whispered to him and agreed to settle for me in the room... but not the right room I booked this room behind the wall of the reception counter. If it were you, what kind of trip would you have... too disheartening. And if it's still early, I'll spend the money I booked to find a new hotel by myself... maybe it'll be more fun. I'm not too upset, but I think with such hotels, should we continue to maintain... let other customers continue the disappointment. Now, I check my email and see that the app has sent a review and I think you are also professional and listen to customers' opinions to improve, so I don't mind saying what happened. thanks

Khách sạn mới y hình sạch sẽ, mình lên tới tây ninh không tìm được khách sạn ưng ý , đi dòng dòng tìm rất lâu , vô tình search trên traveloka thấy Hoàng Mai nên mình đặt thử , đặt xong 5p sau mình tìm đến nơi, mình đặt phòng hạng thường 2 người tuy tới hết phòng hạng thường nhưng khách sạn vẫn hỗ trợ cho mình ở phòng vip và không thu thêm bất kì chi phí nào, qua hôm sau mình trả phòng muộn 1 tí vẫn không phụ thu, cảm giác rất hài lòng về thái độ phục vụ, còn về khách sạn thi rất hiện đại và sạch sẽ, chắc chắn sẽ ghé lại nếu có dịp lên Tây Ninh

There is no refrigerator, super speed kettle, sitting table. Toilet is small and cramped. Not worth the money.

I booked a room to arrive, the air conditioner was broken so I changed a different room unlike the original, the air conditioner was noisy all night and couldn't sleep, the hotel was on a quiet street

The hotel is very beautiful and luxurious. Everything is very new and the toilet is clean. The receptionist is lovely and helpful. there is also a motorbike rental, very suitable for anyone traveling to Tay Ninh like me. 5 stars for both quality and service !!!