Staying at Lodge B, only separated by 1 sheet of tent tarpaulin with the neighboring room, noisy sounds and conversations in the next room are very clearly audible. For room facilities such as linen and bed sets, it is appropriate to replace them because many are holed and stained.
The bathroom is separated between the shower area and the toilet, for the toilet area, the zipper on the toilet door is broken so it can't close tightly. No amenities are available, information from the staff on this matter is very limited, when asked if it is still available, they cannot give a clear answer. Only answer "very limited".
The staff is poorly trained, when asked about the location of the river and flower garden as advertised, they answer "don't know because they rarely go to the lower area" if the staff don't know, let alone the guests.
The staff is also less sensitive when loading goods, the distance between parking and loading goods is quite far, there are actually several male staff on standby at the door to the lobby, but just keep quiet when they see guests carrying a lot of luggage where 1 person can carry 2-3 bags and carry-ons (intentionally not bringing suitcases, because the location of the room is uphill, guests bring backpacks and carry-ons, so that it is easy to carry by themselves) but there is no initiative from the staff to offer assistance, especially to female guests.
Hopefully in the future it can be better because the enthusiasm of guests via social media is very large.