6.3
Pleasant
From 12 reviews
Provided by travelers on
Cleanliness

6.4

Room Comfort

5.7

Meal

7.0

Location

6.4

Service and Facilites

5.3

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Traveler Reviews Apatel Parkland Avenue A29

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Customer reviews
W***u
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5.6
/10
Reviewed 50 week(s) ago
It's really difficult to ask for a deposit, even at this moment I haven't received it. Don't try it here.
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Accommodation's Reply
03 Jul 2024
Hello sis, thank you for staying at Apatel. Sorry for the problems, but we have returned the deposit according to the procedure. Thank You.
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Mauidia
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5.5
/10
Reviewed 102 week(s) ago
Checking in is super complicated, deposit is 300,000 :) Not all 1 million, sir, the deposit is crazy, maintenance is really lacking. The air conditioner wasn't cold, and even worse, in the morning the electricity went out until I even checked out, I was really hot! Bad experience no more. thx very much.
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1 people find it helpful
Accommodation's Reply
25 Jul 2023
Hello sis Maulidia, thank you for staying at Apatel. Sorry for the inconvenience during your stay, we will evaluate and improve the quality of our service and units again. Thank You.
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Resmita P.
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8.5
/10
Reviewed 128 week(s) ago
The deposit, in my opinion, is what makes it complicated, you have to transfer and when you refund, the CS response takes a long time, the rooms are good, complete with equipment.
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4 people find it helpful
Firman M.
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5.4
/10
Reviewed 187 week(s) ago
It's not clear where the inn is, think about who wants to book. Complicated not clear.
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5 people find it helpful
Ananda
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5.4
/10
Reviewed 210 week(s) ago
Staff is unfriendly and so late, kept me waiting for 30 mins during check-in, not enough response from CS, the unit itself was bad, Air Conditioner is like warm even though its set to 16c, the lamp switch is broken, there is cigarette dust on the floor, and the bidet/ flush for the WC is broken and leaking. Had to leave in the night, can't stay there.
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4 people find it helpful
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Vega R.
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8.4
/10
Reviewed 245 week(s) ago
The place is nice, not noisy, but waiting for the key a long time, the air conditioner is not cold enough, the hot water likes to die, only a few TV channels and that's all news. There are no local TV channels as usual.
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2 people find it helpful
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