7.8
Pleasant
From 27 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.4

Meal

8.2

Location

8.0

Service and Facilites

7.4

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Traveler Reviews Pulo Alor Hotel

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Customer reviews
R***e
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Leisure
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5.7
/10
Reviewed 5 day(s) ago
Look, you get what you pay for. The beds are comfortable and clean. The rest of everything is run down and not very good. I moved rooms because the shower head was blocked up and only had water spraying out of 4 holes. The new room had no shower head, just the pipe, which was honestly better in my opinion. However, the toilet water pipes were leaking heavily. The toilet looked dirty, but I think it was just stained. Every surface in the bathroom was stained and weird. The tap at the sink was loose, and the whole tap turns when you use it. The walls of the bathroom and shower were not clean. Whatever is on them can be cleaned off easily; I tried. They offered to move me back to the first room because they "fixed" the shower (they didn't). And when they showed me, the room had been prepared for a new guest, but the bathmat was still wet. The provision of toiletries and conveniences was inconsistent between the two rooms. One had hand soap and a kettle (no cups or anything else to use with it), and the other had nothing. Cosmetic issues like peeling wallpaper and laminate on furniture, broken light fixtures, holes in curtains. The pool looks okay, but the shallow pool definitely had weird slime at the bottom. Breakfast was okay, Indonesian style and vegetarian. I moved to Simfony. It was miles better.
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Verified Traveler
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5.4
/10
Reviewed 42 week(s) ago
The location is OK but the rest is bad especially when there was no water supply at all after midnight and only available in the morning.
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T***a
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5.8
/10
Reviewed 52 week(s) ago
The facilities were lacking: the water was clogged, the cupboards were mossy and dusty, the bath towels were torn, the bathroom door was jammed, and the toilet flush was stuck. The staff was also slow to respond.
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Diyah N. Y.
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6.2
/10
Reviewed 142 week(s) ago
Aminities are not available, the swimming pool cannot be used because it is being cleaned, he said, the TV cannot be used. Not recommended for a staycation.
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3 people find it helpful
ridha n. s.
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5.7
/10
Reviewed 228 week(s) ago
The receptionist was not on standby when he arrived to check in on the grounds of looking for food, & there were no replacement personnel. Waited about 30 minutes to be served. The room has no trash can. TV not working.
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4 people find it helpful
Arindra
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6.0
/10
Reviewed 308 week(s) ago
The hotel is not comfortable; the shower is broken and not repaired, making it difficult for guests to take a shower. breakfast is not good. the swimming pool is dirty, as well as sand / dust deposits at the bottom.
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1 people find it helpful
Uun U.
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9.1
/10
Reviewed 334 week(s) ago
It was a good hotel but really need good maintenance, hot water worked well, Their services was good, breakfast ok for Indonesian but not for foreigners. The restaurant had delicious food so you don't need to go out for lunch or dinner. There is no elevator so the staff have to carry it up our luggage
1 people find it helpful
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