7.0
Pleasant
From 92 reviews
Provided by travelers on
Cleanliness

6.7

Room Comfort

6.6

Meal

6.6

Location

7.3

Service and Facilites

6.7

People often mention about OYO 2753 Irma's Residence
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Accessibility (3)
Bedroom (3)
Bathroom (3)
Distance to City Center (2)
Surroundings (2)
Room Space (2)
Wifi (1)
Check-in/out Time (1)
Ambiance (1)
Soundproof (1)
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Traveler Reviews OYO 2753 Irma's Residence

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Customer reviews
L***a
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5.8
/10
Reviewed 6 week(s) ago
It's sad with the condition of the cleanliness of the room, the sheets seem not to be replaced, the air conditioner doesn't function optimally and many bathroom facilities are no longer suitable for use. Please fix it so that customers are not disappointed even though the location is very strategic
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D***n
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5.0
/10
Reviewed 7 week(s) ago
The staff is not very friendly, there are many people who are not clear whether they are women or men who come in and out without any reason. The lighting is very dark and scary.
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c***r
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5.3
/10
Reviewed 17 week(s) ago
If you want to practice your patience, this hotel is perfect.
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P***l
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5.0
/10
Reviewed 33 week(s) ago
Just checked in, the water was off, there was no compensation from the hotel, I asked for a bucket of water, but they still didn't provide it. The hotel TV had no TV channels, it couldn't be used. The bathroom smelled.
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1 people find it helpful
K***a
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Staycation
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6.3
/10
Reviewed 39 week(s) ago
Please improve the bed, TV, and AC facilities.
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Siti R. S.
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6.0
/10
Reviewed 77 week(s) ago
Kotor sekali bau rokok. Losmen anak anak cek in.
5 people find it helpful
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Andreas T. S.
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6.0
/10
Reviewed 79 week(s) ago
Kondisi kamar gak sesuai dengan foto. Linen-nya kotor, nggak tau apakah sudah dicuci atau bekas pake. Toilet-nya juga dalam kondisi tidak layak pakai, tidak ada toilet seat cover. Saya tidak jadi check in.
1 people find it helpful
fida p.
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5.1
/10
Reviewed 91 week(s) ago
If it's for staying overnight for a family event, it's not suitable
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Ari N.
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10.0
/10
Reviewed 96 week(s) ago
The most comfortable, cheapest, the staff is also friendly.
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1 people find it helpful
WIDYA D. N. V.
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4.8
/10
Reviewed 103 week(s) ago
The room does not match the photo with a dense horror smell of cigarettes.
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Rio M.
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5.1
/10
Reviewed 110 week(s) ago
Ac doesn't work. The room has no air circulation. The bathroom has no temperature control. So keep hot.
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Lutviana A.
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6.3
/10
Reviewed 115 week(s) ago
Please improve more for the facilities.
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erma w. u.
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5.4
/10
Reviewed 118 week(s) ago
Of the 5 rooms ordered, only 1 room (105) had cold AC. Horrible floor. The air conditioner is not cold, the room has no ventilation and has a strong smell of cigarettes, hot water is a problem, that is, it cannot be adjusted so that the water that flows from the shower-bidet-sink is all hot (imagine if you are washing your hair and then the water is all hot), there is one room in 209 instead there is no shower. Suffice it to be the last experience, hopefully it can be an evaluation.
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5 people find it helpful
erma w. u.
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5.4
/10
Reviewed 118 week(s) ago
The air conditioner is not cold, the room has no ventilation and has a strong smell of cigarettes, hot water is problematic, that is, it cannot be adjusted so that the water that flows from the shower-bidet-sink is all hot (imagine if you are washing your hair and then the water is all hot), there is one room in 209 instead there is no shower. The sheets and blankets are disgustingly dirty, the pillows are flat and moldy, the floor is dirty. Suffice it to be the last experience, hopefully it can be an evaluation.
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1 people find it helpful
erma w. u.
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5.4
/10
Reviewed 118 week(s) ago
AC tidak dingin, kamar tidak ada ventilasi dan bau rokok pekat, air panas bermasalah yaitu tidak bisa diatur sehingga air yang mengalir dari shower-bidet-wastafel semua panas (bayangkan kalau kamu lagi keramas lalu airnya panas semua), ada satu kamar di 209 malah showernya nggak ada. Cukuplah menjadi pengalaman yang terakhir, semoga bisa menjadi evaluasi.
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1 people find it helpful
Meelaa J.
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5.1
/10
Reviewed 133 week(s) ago
Terkaget-kaget karena foto jauh dari kenyataan. Menakutkan, karena waktu itu bawa anak-anak. Kamarnya seperti kamar-kamar buat perbuatan tidak baik. Sangat tidak direkomendasikan buat penginapan. Ya untung bisa refund, kalo gak, bisa saya tuntut!
1 people find it helpful
Pochik T. W.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 142 week(s) ago
Tidak rekomendasi untuk tempat istirahat.
2 people find it helpful
Norma S.
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8.5
/10
Reviewed 170 week(s) ago
Clean, good, satisfying, friendly, in the middle of the city.
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2 people find it helpful
Citra d. r.
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6.0
/10
Reviewed 182 week(s) ago
The size of a narrow room like a boarding room, about 4x4 M, at a price of 150 in my opinion is not appropriate. The bathroom is also outside. No wardrobe. But thank God the ac and tv are the same as a small table attached to the wall.
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6 people find it helpful
Accommodation's Reply
17 Feb 2022
Sincere Apologies, Sigit! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Mahmud!
Dekri L.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 185 week(s) ago
The room is cramped, there is no cupboard, table or chair to just put a bag. I can not recommend for those who want to stay long. There is also no AC remote.
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7 people find it helpful
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