7.1
Pleasant
From 68 reviews
Provided by travelers on
Cleanliness

6.6

Room Comfort

6.8

Meal

7.0

Location

7.1

Service and Facilites

6.7

People often mention about Super OYO 2803 Orchid House
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Accessibility (1)
Staff Friendliness (1)
Ambiance (1)
Bathroom (1)
In-room Dining (1)
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Traveler Reviews Super OYO 2803 Orchid House

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40
Customer reviews
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Adhitya S. N.
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6.0
/10
Reviewed 86 week(s) ago
The bed cover is dirty like red spots, I still tolerate it. But if you don't wash the towel, it's too much, when the towel hasn't been used it smells like someone's sweat.
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1 people find it helpful
Praisy A. A.
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4.8
/10
Reviewed 88 week(s) ago
The location of the map is not the same so you have to ask people around you and go around in narrow alleys, the bed sheets are very dirty and not replaced, the bathroom is dirty and there is a lot of hair so the water clogs up, there is a TV but you don't give a remote, the service is not friendly, it is not recommended.
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1 people find it helpful
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Meta I.
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5.1
/10
Reviewed 88 week(s) ago
The facilities are very poor. Rooms are very dirty. I regret booking directly for 4 nights, disappointed because the reality is not like what is depicted in the existing photos. Several times I stayed with similar accommodation in the same price range but it wasn't dirty like this. So don't use price as an excuse. This is really my very bad experience.
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2 people find it helpful
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Natalia P.
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5.1
/10
Reviewed 89 week(s) ago
Not recommend. Attitude manager attitude is so bad. She ' s not friendly and rude to the guest. The bathroom is dirty and smells not good. The bed is also dirty and no blanket.
1 people find it helpful
Agus s.
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4.8
/10
Reviewed 92 week(s) ago
Very very bad, not according to expectations and the facilities are very dirty, the TV is just a display, the bed sheets have never been washed, the bathroom is crusty, I ask for an evaluation so that customers can feel comfortable and trust me.
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Nurfanny M.
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5.2
/10
Reviewed 92 week(s) ago
Dirty room, asked for an additional fee of 20k even though from the start there was no agreement when checking in.
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1 people find it helpful
Anggi N.
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9.0
/10
Reviewed 94 week(s) ago
Overall okay, comfortable for a while, it's just that the level of cleanliness in the bathroom needs to be improved. Overall not bad.
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1 people find it helpful
Panji A. R.
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5.5
/10
Reviewed 116 week(s) ago
Kamar tak terawat, bau apek, mungkin karena lama tidak digunakan. Kamar mandi sangat tidak layak. Wc tidak ada dudukan dan tutupnya. Penjaganya juga masa bodo. Saat check in diberi handuk 2 yang dibawa sendiri ke kamar. Tidak dapet air mineral, sabun, dan lain-lain. AC tidak dingin, TV tidak ada siaran karena tidak ada STB dan remotnya pun mati. 3 jam menginap batuk-batuk. Dan parahnya lagi, gerbang digembok jam 12 malam sampai 8 pagi karena penjaganya pulang. Terus terang, salah pilih tempat menginap. Ini cuma biasa buat dipakai short time-an.
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Galang G. B.
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4.8
/10
Reviewed 116 week(s) ago
Next time give real information. It says on the facilities: there is a TV. But in fact, when confirming check-in, the check-in clerk said "but sorry, bro, you can't use the TV because the STB is broken." It's not that important for TV. But it's a matter of trust in service. (sorry, a bit lazy).
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1 people find it helpful
imam k.
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5.4
/10
Reviewed 122 week(s) ago
The room and bathroom are dirty, not given a drink, the room is not maintained, the air conditioner doesn't feel like it. Not recommended lah.
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2 people find it helpful
Arif B. S.
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8.5
/10
Reviewed 126 week(s) ago
Very good service, good rooms at very affordable prices. Book far in advance so you don't run out.
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1 people find it helpful
Kurniawan Eko Saputro
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4.5
/10
Reviewed 136 week(s) ago
Very not a recommendation. When checking in, asked for additional payment outside the application. It's like getting caught in Batman's trap, checking in is also complicated.
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4 people find it helpful
Eric S.
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6.0
/10
Reviewed 140 week(s) ago
The toilet seat is rocking, the room smells a bit.
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Renaldy B. P.
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5.9
/10
Reviewed 152 week(s) ago
Caretaker is rude to guests
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Ai Patonah
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5.1
/10
Reviewed 155 week(s) ago
The staff service is very unfriendly, suddenly there is a fee outside the apk, the bathroom is not worth it, you know,
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3 people find it helpful
Lusiani
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6.0
/10
Reviewed 163 week(s) ago
For sleeping, this is okay, but the bathroom is sorry it's so dirty.
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3 people find it helpful
Accommodation's Reply
14 Jul 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon
Ria Z. Z.
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6.1
/10
Reviewed 181 week(s) ago
As soon as you open the door, the room smells a bit. Toiletries are also only given 1 small piece of soap, so it's better to bring your own from outside because when I tried to buy a toothbrush at the reception, they said they weren't for sale, so I just bought it outside even though there was a price written on it.
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4 people find it helpful
Accommodation's Reply
18 Feb 2022
Something like this shouldn?t have happened, Ria! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Maliva!
Afif S.
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8.4
/10
Reviewed 191 week(s) ago
Reasonable. It's just that the bathroom smells and the wardrobe is broken.
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Frisca A. G.
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6.2
/10
Reviewed 223 week(s) ago
there are bloodstain on the pillow, and the bathroom is not clean
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Accommodation's Reply
12 Jul 2021
Sorry for the inconvenience, Frisca. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Reza!
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Stephanus F. S.
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6.4
/10
Reviewed 265 week(s) ago
Still dirty, even though I noted.
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5 people find it helpful
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