I checked in at 18.00 wib, the room had been given to someone else, it was said the room was full. When asked for the hotel's responsibility, he even talked about it. Finally I was given a room where the tv didn't turn on, the room lights and ac didn't turn on. Finally I decided to check out by giving a message at the receptionist, next time don't be like this because I am from out of town suddenly there is no room while I have already booked and paid in full on the application, the room that should be my right, was instead given to someone.