Clean room, strategic location.

All rooms have no windows, causing high humidity, so the air in the room is not fresh/smelly.

Good hotel location and good service

got the corner room without a window, the sheets were stained

comfortable hotel, friendly staff, maybe cleanliness needs to be improved

The staff are friendly and the room rates are okay.

Sorry, I gave it a bad rating. The sheets and pillowcases didn't seem to have been changed, and there were safety pins in the mattress. The blanket was dirty. The room smelled musty. The floor was dirty and dusty.

There was only one room key, when I asked the receptionist for a double room key, they said there wasn't one, just leave the key here. The bed sheets and sarban were a mix of white and gray and were stained. I couldn't bear to wipe the towels on my body, they were so dirty. Especially the bathroom, the toilet was like who knows when it was last cleaned and the walls were also in bad shape. For breakfast, they said check-in was at 6, but when I got there they said it was ready at 6:30. There was nothing good about it, it didn't match the price you get for a good hotel in Palembang. Totally disappointed.

cannot accept hotel guest room transfers

Overall, the hotel was nice and comfortable, with excellent rooms, breakfast, and location. However, the downside was that the rooms lacked windows, making them a bit stuffy.

Overall, the hotel was nice and comfortable, with rooms, breakfast, and location. However, the downside was that the rooms didn't have windows, which made them a little stuffy.

musty smell in the room from the sheets and mattress

The room is ok, the facilities are lacking, breakfast is not varied, just what is needed

food standards and taste, room sweeping is not very clean

The rooms are cramped, the food isn't very clean, the food isn't varied and the taste is lacking... everything else is okay.

The room is not soundproof enough. So the voices of people from outside the room can be heard clearly. Incidentally, when we stayed there were many children from other guests, so it was quite disturbing to our comfort while resting. The bathroom also when taking a shower, the water came out to the front of the bathroom door.

The bathroom smells a bit. The sheets are musty and stained, the towels are musty. The soap/shampoo is not refilled, so it's empty. There is only toilet tissue. Hopefully the cleanliness and readiness of the room will be improved.

Cool. Near the mall, outdoor and safe parking. Good service.

It's not bad, it's just a shame that the walls are partitions so sounds from outside can be heard and are disturbing.

The toilet is a bit dirty, please check it again.