7.9
Pleasant
From 351 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.9

Location

8.1

Service and Facilites

7.9

People often mention about Hotel Paragon Singkawang
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Bedroom (10)
Staff Friendliness (9)
Ambiance (9)
Bathroom (9)
Distance to City Center (8)
Accessibility (8)
Room Space (6)
Surroundings (5)
Soundproof (4)
Hotel Area (4)
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Traveler Reviews Hotel Paragon Singkawang

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40
Customer reviews
S***U
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 1 week(s) ago
The Wi-Fi password wasn't provided. Previously, you could deduct the deposit for water, but now you can't. The room used to be very clean, but now, oh my, every corner is still dirty.
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Wildan M. S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
My first experience staying at this hotel with a family room type. The room was clean, the bed and spray were clean, the toilet was clean, hot water was available, and the water heater was also ready. However, the soundproofing of the room was very lacking. I happened to be staying there when there was a wedding in the next building, so I got a room close to the fo. So the sound from outside was very clearly heard inside. And it was a bit disturbing because many other guests were knocking on my room door.
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F***n
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Leisure
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5.7
/10
Reviewed 3 week(s) ago
A very bad first time staying here. 1. The room was unlocked when we just got back from sightseeing. Even though I had the key card, it's unclear who opened it. My belongings weren't missing, but comfort was definitely gone. 2. The room was uncomfortable, with lots of mosquitoes. 3. When I tried to check in, the receptionist wasn't there. Hopefully, the quality will improve in the future. First and last stay at Paragon.
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A***a
icon-Staycation
Staycation
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5.4
/10
Reviewed 5 week(s) ago
The room smells, the bathroom smells like it's not maintained :(
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C***u
icon-Business
Business
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7.8
/10
Reviewed 6 week(s) ago
many mosquitoes.
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t***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
The room is clean but noisy.. there are still a lot of people shouting at night
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I***e
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Leisure
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8.5
/10
Reviewed 16 week(s) ago
Strategic location, 2 minutes walk to Singkawang Grand Mall. Standard room according to price rate.
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Joko L.
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Staycation
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8.5
/10
Reviewed 25 week(s) ago
The service is quite good and the cleanliness is good. But for the toilet, the face wash area needs to be checked so that it doesn't leak. Thank you Traveloka.
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3 people find it helpful
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
It's not clean and many of the ac units are damaged without being replaced.
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1 people find it helpful
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Surianto
icon-Leisure
Leisure
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8.5
/10
Reviewed 27 week(s) ago
Yeah, it's pretty good. It's appropriate. It's just that the price has doubled because it's a holiday.
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L***u
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Leisure
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6.2
/10
Reviewed 28 week(s) ago
The hotel is strategically located near Grand Mall Singkawang, the hotel is ok, unfortunately the bathroom/toilet is dirty (leaking plumbing), the TV remote is broken, supervision of room cleanliness needs attention.
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1 people find it helpful
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Too much
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1 people find it helpful
A***s
icon-origin-TRAVELOKA
5.8
/10
Reviewed 28 week(s) ago
The toilet is very smelly, because the exhaust is very small so the toilet smells extraordinary. Not worth the price that should be able to get a good hotel. The owner does not train the employees to be friendly.
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1 people find it helpful
A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
The hotel looks nice outside but the rooms are not clean.
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2 people find it helpful
Y***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 33 week(s) ago
Poorly maintained, bed sheets have lots of yellow spots, bathroom is not very clean
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3 people find it helpful
T***a
icon-Leisure
Leisure
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6.5
/10
Reviewed 35 week(s) ago
The location for anywhere is very strategic. However, there are some things that are lacking, such as the sink in the bathroom emits a smell when the water goes down so it is very disturbing. The bed also makes you itchy. Maybe you can pay more attention to cleanliness.
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2 people find it helpful
a***m
icon-Leisure
Leisure
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5.0
/10
Reviewed 36 week(s) ago
We came to Singkawang a day late due to flood, and our initial hotel cannot rescheduled so we had to book another one. Other hotels are fully booked on this date so this was our only option in Traveloka. To our nightmare we had to check out 5 mins after we came in the rooms. We booked 4 rooms in total, all 4 have a disgusting smell, molds growing on the walls (which is dangerous for health), all toilets are dirty and awful smell as well. Water pressure was bad. The bedsheets have stains on them. We instantly went out and searched for homestay instead. Overall, a really bad hotel if you’re going with friends and family. Please improve on the hotel’s hygiene in the future.
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2 people find it helpful
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Inna I.
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Staycation
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10.0
/10
Reviewed 38 week(s) ago
Assalamualaikum The hotel is nice Atmosphere/Facilities: Good Food: Delicious Staff Assistance: Quite Helpful Highlights: Important moments become better Price: Quite Affordable Location: Close to the hotel
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1 people find it helpful
A***F
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
The shower is not powerful, the hot water doesn't work, the room is quite clean, the hotel staff is friendly, the wifi signal is not strong!
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4 people find it helpful
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hade p.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 39 week(s) ago
WILL NEVER STAY AGAIN AT THIS HOTEL, 1. The lights went out for quite a long time +- 45 minutes so we left the room, even though we were resting, the reason the generator ran out of diesel when they arrived, even though the diesel took a long time for the generator to turn on; 2. Dirty room, dirty toilet, 3. In the morning while taking a shower suddenly the water ran out, it turned out that the water tanker had just arrived and was filling up so the water that came out was dirty;
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2 people find it helpful
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