9.1
Exceptional
From 101 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

8.9

Location

9.1

Service and Facilites

9.3

People often mention about Sudamala Resort, Komodo, Labuan Bajo
All
Staff Friendliness (13)
Variety (13)
Room Space (12)
Bedroom (12)
Bathroom (12)
Hotel Area (12)
Taste (12)
Wifi (11)
Ambiance (11)
Activity Option (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sudamala Resort, Komodo, Labuan Bajo

Number of reviews per page
20
40
Customer reviews
f***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
There are too few types of food, not as varied as in 3 star hotels.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your thoughts with us. We regret to hear that the variety of food did not meet your expectations. We wish we had known more about your preferences during your stay, as we would have done our best to accommodate them. Your feedback is valuable, and we would welcome any additional suggestions to help us improve our offerings. Thank you again for your kind review. We look forward to welcoming you back to Sudamala Resort, Komodo, for another enjoyable stay in the future. Warm regards, Stephan Winkler Cluster General Manager
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The best hotel on my vacation this year.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 May 2025
Dear Valued Guest, Thank you so much for your kind words. We are honored to be considered the best hotel of your vacation this year. It was a pleasure having you stay with us, and we hope to welcome you back to Sudamala Resort, Komodo, for more memorable experiences in the future. Warm regards, Stephan Winkler Cluster General Manager
B***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
It's expensive, dollar class for restaurants.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Apr 2025
Dear Valued Guest, Thank you for sharing your thoughts with us. We understand that our restaurant prices may feel a bit higher, and we aim to provide a high-quality dining experience that reflects the value of the food and service. We appreciate your feedback as we continue to enhance our offerings. We also hope your overall experience was comfortable. Did you enjoy the stunning sunsets from our beach? We hope to welcome you back to Sudamala Resort, Komodo, and provide you with another enjoyable stay. Warm regards, Stephan Winkler Cluster General Manager
Istifadah D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
hotel staff is very friendly and helpful.. hotel is clean and has complete facilities
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Apr 2025
Dear Istifadah, Thank you for your kind review. We are happy to hear that you found our teams friendly and helpful and enjoyed the cleanliness and full range of facilities we offer. We look forward to welcoming you back to Sudamala Resort, Komodo, for another enjoyable stay in the future. Warm regards, Stephan Winkler Cluster General Manager
Malgalina A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Our stay in Sudamala was great. We only arrived one day after our original booking date due to a long delay of the flight. We missed our flight to Labuan Bajo, Sudamala let us move our booking to the next day. The room was beautiful and very comfortable, the gym was also good. The staff were great. We had a wonderful day trip to Komodo Island with the hotel package. The only thing we did not like was the amount of rubbish in Komodo Island around the village where people live.
Read More
1 people find it helpful
Accommodation's Reply
13 Apr 2025
Dear Malgalina, Thank you for sharing your experience with us. We are so glad you had a great stay, enjoyed our services and facilities, and that our team was able to assist with adjusting your booking due to the flight delay. It’s wonderful to know that you also had a memorable trip to Komodo Island with us. We appreciate your feedback about the rubbish around the village on the island. We share the same concerns and hope that responsible tourism practices will help improve the situation. Have a great day, and we look forward to welcoming you back to Sudamala Resort, Komodo, for another unforgettable stay. Warm regards, Stephan Winkler Cluster General Manager
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
The hotel is OK, the room is quite big. I don't have any complaint about the room and the hotel itself. The only problem is the breakfast. Breakfast is poor, it's like a 3-star hotel, not much in variation, and the taste itself is so basic.
Find this review helpful?
Accommodation's Reply
13 Apr 2025
Dear Valued Guest, Thank you for sharing your feedback. We are happy you found the room spacious and the resort met your expectations. However, we sincerely apologize that our breakfast did not meet your expectations. We strive to offer a variety of tasty options, and we understand that preferences can vary. Your comments are valuable, and we will discuss them with our teams accordingly. We look forward to welcoming you back to Sudamala Resort, Komodo, for a more enjoyable stay in the future. Warm regards, Stephan Winkler Cluster General Manager
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Room cleanliness 👍👍👍👍, cleaned up to 2 times a day. The staff is very friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Apr 2025
Dear Valued Guest, Thank you for your wonderful feedback. We are so glad to hear that you were pleased with the cleanliness of your room and the friendly service from our team. We take great pride in maintaining a high standard of cleanliness, and it’s great to know our efforts made your stay more enjoyable. We hope to welcome you back to Sudamala Resort, Komodo, for another pleasant stay in the future. Warm regards, Stephan Winkler Cluster General Manager
Mellyna
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The breakfast is not very varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Apr 2025
Dear Mellyna, Thank you for your feedback. We appreciate your comments about the breakfast, and while we do offer a variety of options on our menu, we understand that everyone has their own preferences. Our goal is to provide a selection of dishes that cater to different tastes. We are always looking for ways to improve, and your input is valuable as we continue to enhance the experience for all our guests. We hope to have the pleasure of welcoming you back to Sudamala Resort, Komodo, and providing an even more enjoyable experience. Warm regards, Stephan Winkler Cluster General Manager
Profile Picture
monicha s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I booked this room for my parents in law, they happy and comfortable, this type good for elderly too cz really easy access to everywhere , to pool to restaurants. The size just perfect.
Find this review helpful?
Profile Picture
monicha s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
This is my 1st time coming to sudamala , and i fallin love right away, the staff super friendly and helpful, the room clean and comfy, the food at wae rebo restaurant spot on ! The beach really nice and clean, good spot for sunsets, the wave ? Almost no wave , so calm . Definitely be back soon.
1 people find it helpful
Maryadi
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
There is a free airport shuttle, making it easier for guests to get around.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Mar 2025
Dear Maryadi, Thank you for your kind review. We are glad you enjoyed your stay and that our complimentary airport shuttle service made your travels more convenient. We strive to provide thoughtful amenities to enhance our guests’ experience, and we are glad it added value to your stay. We look forward to welcoming you back to Sudamala Resort, Komodo, for another memorable visit in the future. Warm regards, Stephan Winkler Cluster General Manager
Dedi I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 24 week(s) ago
Environment vibes beach resort. Clean air. Breakfast menu is less varied for a resort hotel
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jan 2025
Dear Dedi I. S. Thank you for your feedback. We are happy to hear that you enjoyed the beach resort vibes and the clean air during your stay. We appreciate your comment about the breakfast menu, and we’ll certainly take it into consideration as we work to enhance our offerings. We look forward to welcoming you back to Sudamala Resort, Komodo, for a better experience in the future. Warm regards, Stephan Winkler Cluster General Manager
I***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Everything’s good, love to come back again next time
2 people find it helpful
Accommodation's Reply
12 Jan 2025
Dear Valued Guest, Thank you for your kind review. We are pleased to hear that you had a great experience and would love to come back. We look forward to welcoming you back to Sudamala Resort, Komodo, for another amazing stay in the future. Warm regards, Stephan Winkler Cluster General Manager
Dhendy R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
The staff are kind and friendly, it's my first time here, it feels like home. Thank you, stay healthy for the staff
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
12 Jan 2025
Dear Dhendy R, Thank you for your lovely review. We are so glad to hear that you felt at home during your first visit and that our teams made such a positive impression. Your kind words mean a lot to us. We’ll be sure to pass along your thanks to the team, and we look forward to welcoming you back to Sudamala Resort, Komodo, for another wonderful stay. Warm regards, Stephan Winkler Cluster General Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
BEST! Extraordinarily good.
Translated by Google Icon
See original
Find this review helpful?
Intan D. a. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Super really good! Super recommended! Very good facilities and service! 100 0f 10 this is it.
Translated by Google Icon
See original
1 people find it helpful
V***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.1
/10
Reviewed 50 week(s) ago
My second time is different. First experience at Sudamala was amazing, everything was perfect. Second time was much less. Service wasn't good, not a warm welcome, staff prioritised foreigners than locals, staff wasn't knowledgeable about the hotel service and not well trained to respond, and they have water activities without a standby lifeguard. Don't will come back for the third.
Read More
2 people find it helpful
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 53 week(s) ago
Amazing experience, thank you sudamala. Friendly staff, clean environment.
Find this review helpful?
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
We spent 12 days there and it was like in paradis! Beautiful resort and absolut fantastic staff! Perfect in every way! Diving was also great! Terima kasih!
2 people find it helpful
bernardus
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
Mantap ni hotel, kamarnya besar pelayanan baik, fasilitas lengkap, untuk harga segini sangat worth di labuan bajo.
Find this review helpful?
Number of reviews per page
20
40