Overall Ratings & Reviews Tru by Hilton Charleston Ashley Phosphate

Everything I liked nothing I disliked

The only thing it was missing was a mircowave and closet it would have been a 200

This hotel was amazing! All of the staff were so friendly and helpful! The breakfast was probably the best hotel breakfast I have ever had! We will be returning!

Pleasant stay! Staff was super friendly and it had a nice new atmosphere. We will definitely be staying at Tru hotels when we travel.

I really enjoyed my stay, it was quite and nice cozy

We came here for an appoitment and needed a hotel close to the clinic I just wish the beach were closer it is 40 minutes but overall great place and really clean

Cleanliness

Very nice!!

Clean and comfortable

Wonderful hotel

Mrs. Pringle was really helpful. She even recommended a nice restaurant to celebrate my wife's birthday.

text them when you need anything

We stayed here during my son’s soccer tournament and it was super convenient to the game locations as well as visiting various restaurants and entertainment spots in Charleston. Would definitely stay again!

good

Room service was not done at all for the entire stay. (3 days)

Everything was good

Hotel was great! Front desk service was just ok.

Im checking in, staff telling i will not get tehy will not honor my points because reservation was done for a 3er party, just last 22 i was in Pompano beach, i got a got a 5 stars for thiat location, my fly was delete and thay evem offer a late checking out, just customers service was total so different much better, why soo much difference on same hotel chain, training should be the same.

Dislike the clothes storage in the room. Barely space to hang clothes or drawers to store them.

Room was kinda small. Parking was frustrating. The shower didn’t get hot although the sinks would. The lighting was awful and made the room feel Denji.