9.0
Exceptional
From 2,191 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Rayz UMM Hotel
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Staff Friendliness (142)
Room Space (132)
Bedroom (130)
Ambiance (129)
Hotel Area (127)
Accessibility (114)
Bathroom (113)
Family Friendly (109)
Taste (108)
Surroundings (101)
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Traveler Reviews Rayz UMM Hotel

Number of reviews per page
20
40
Customer reviews
Lailatin
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Comfortable and at home in a very special room
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Accommodation's Reply
08 Oct 2026
Dear Mr./Ms. Lailatin, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang again. Sincerely, Yanuar Arifeen, Hotel Operations Director, PT. Management Hotel Umm
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W***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Affordable price with spacious room.
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hadi m. l.
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Family friendly hotel, friendly staff, varied breakfast and spacious rooms.
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Accommodation's Reply
08 Oct 2026
Dear Mr. Hadi M.I., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director, PT Management Hotel Umm.
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Dwiwahju D. I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This hotel is extraordinary... clean, comfortable, prayer facilities are fulfilled, worldly facilities are fulfilled.
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Accommodation's Reply
24 Sep 2026
Dear Ms. Dwiwah Ju D.I., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director, PT Management Hotel Umm.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you for providing the best service at Rayz UMM Hotel, the best hotel choice when in Batu Malang city.
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Accommodation's Reply
22 Sep 2026
Dear Mr. G*T, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang again. Sincerely, Yanuar Arifeen, Hotel Operations Director, PT. Management Hotel Umm
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h***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Cool, close to Muhammadiyah University. Affordable.
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Accommodation's Reply
22 Sep 2026
Dear Mr./Ms. H*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director, PT. Management Hotel Umm
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t***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great and recommended for travel.
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1 people find it helpful
Accommodation's Reply
22 Sep 2026
Dear Mr./Ms. T*Y, Thank you for your positive review. Your compliments motivate our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang again. Sincerely, Yanuar Arifeen, Hotel Operations Director, PT. Management Hotel Umm
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Bannati K. N. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff was very helpful. The hotel was very clean and comfortable.
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Accommodation's Reply
09 Sep 2026
Dear Mr. Bannati N.R., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Clean and comfortable, the food is also delicious.
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Accommodation's Reply
09 Sep 2026
Dear Mr./Ms. D*I, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and very helpful to visitors.
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Accommodation's Reply
09 Sep 2026
Dear Valued Guest, Thank you for your kind review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director
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S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the hotel is located in a strategic location in the city center, very pleasant.
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1 people find it helpful
Accommodation's Reply
05 Sep 2026
Dear Mr./Ms. S*O, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director
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I***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Second time at Rayz UMM, always amazed
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Accommodation's Reply
26 Aug 2026
Dear Mr. I*N, Thank you for your positive review. Your compliments are a great inspiration to all our staff in maintaining the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Manager
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Irma Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff were all friendly, the rooms were clean, the lobby was comfortable, and the food was delicious. Thank you for staying here yesterday. It will be my go-to hotel when I visit Malang. Overall, I'm very satisfied.
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Accommodation's Reply
26 Aug 2026
Dear Ms. Irma Wai, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The room is spacious and clean. It's comfortable to sleep here. The hotel atmosphere is nice, and the breakfast is varied.
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Accommodation's Reply
26 Aug 2026
Dear Mr./Ms. M*A, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director
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M***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I always come back here when I go to Batu. The hotel is the best, kids-friendly, the food is delicious, the staff are all friendly, especially Kak Nova (male) in the FO department. Thanks for the service, the best, the best 🙏☺️
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Accommodation's Reply
26 Aug 2026
Dear M*Y, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director
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Beatrix R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Strategic location. Welcome drink provided in the room. Clean room and quite tasty breakfast. Thank you Rayz Umm.
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Accommodation's Reply
18 Aug 2026
Dear Beatrix R., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director
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Jeffry T. M. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Polite staff, comfortable, neat and clean... Highly recommended.
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Accommodation's Reply
11 Aug 2026
To Mr. Jeffry T.M.P, Thank you for the positive review you submitted. Your appreciation is a motivation for our entire team to continue to maintain the quality of service. We look forward to the opportunity to welcome you back at Rayz UMM Hotel Malang. Sincerely, Yanuar Arifien Director of Hotel Operations
Siti l. m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
All the staff and employees are very friendly and kind. The service is very satisfying. Continued success to Rayz Hotel UMM.
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Accommodation's Reply
03 Aug 2026
Dear Mr. Siti I.M., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director
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S***r
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 11 week(s) ago
A comfortable place will better improve the quality of performance.
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Accommodation's Reply
03 Aug 2026
Dear Mr./Ms. S*R, Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Rayz umm Malang Hotel again. Sincerely, Yanuar Arifien, Hotel Operations Director
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Fiona R. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is the best, friendly, full of smiles.
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Accommodation's Reply
03 Aug 2026
Dear Ms. Fiona R.P., Thank you for your positive review. Your compliments encourage our entire team to continue striving to maintain the quality of our service. We hope to welcome you back to Reyz Umm Malang Hotel again. Sincerely, Yanuar Arifeen, Hotel Operations Director
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Number of reviews per page
20
40