6.9
Pleasant
From 66 reviews
Provided by travelers on
Cleanliness

7.1

Room Comfort

6.7

Meal

7.1

Location

7.3

Service and Facilites

7.3

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Traveler Reviews OYO 3012 Coupis Guesthouse Syariah

Number of reviews per page
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40
Customer reviews
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Erica C.
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4.8
/10
Reviewed 132 week(s) ago
Don't stay at this hotel! I swear I can't trust! Find another hotel.
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3 people find it helpful
Rini S.
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6.1
/10
Reviewed 152 week(s) ago
Kasurnya bau bekas ompol, kami tidur menunpuk di satu kamar, padahal sewa 2 kamar.
1 people find it helpful
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MUKTI F.
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6.0
/10
Reviewed 162 week(s) ago
Saya pesan 3 kamar. 2 kamar kipas & 1 kamar AC. Lhaa sampe tkp gak ada sama sekali AC! Malah bilang jika mau refund bisa. Masa kita dateng tengah malam mau refund & tidur d pinggir jln. Yaa sudah. Akhirnya rugi selisih. Kamar kurang bersih. WC duduk tidak ada tangki flush. Sayang banget.
2 people find it helpful
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Fadhila R.
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6.0
/10
Reviewed 201 week(s) ago
The service is lacking, I ordered a room and paid for it instead told to cancel, fortunately, the protest finally got a room but the room was bad, there was no air conditioning and the mattress was bad.
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6 people find it helpful
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Garry G. O.
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4.8
/10
Reviewed 209 week(s) ago
Di aplikasi ada ac ternyata sampai sana gak ada ac nya. Semua kamar diputus ac nya dan ditanya ke pemilik katanya ‘yo opo mas harga segini pake ac’. Sangat tidak rekomendasi. Pelayanan juga gak ramah (cuek / jutek). Dan parahnya gak bisa di refund, seolah kayak ngasih duit gratis aja. Wkwkwkwk cukup saya yang masuk jebakan, gak percaya silahkan coba.
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8 people find it helpful
Eka B. P.
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8.3
/10
Reviewed 224 week(s) ago
There is no AC, lock the door because of safety, the bathroom is clean but doesn't use a shower (use a bucket), the walls look damp, the smell is also a bit damp, the mattress is like a patch, the pillow smells a bit
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6 people find it helpful
Accommodation's Reply
11 Mar 2021
Hi Bpk Eka Thank you so much for the positive rating. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Budi!
Louise K. P.
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9.1
/10
Reviewed 227 week(s) ago
Handy place to stay, basic, but clean and functional. Staff are very friendly.
1 people find it helpful
Accommodation's Reply
10 Mar 2021
Thanks for such a lovely review, Kate. Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Budi!
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Reza M.
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9.4
/10
Reviewed 229 week(s) ago
The location is easy to reach with google maps. Friendly staff in welcoming guests. Thank you
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1 people find it helpful
Accommodation's Reply
27 Jan 2021
Hi, M Reza! Thank you for sharing your love with us. We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly.Regards, Bayu!
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Avrizal A. R.
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5.6
/10
Reviewed 235 week(s) ago
The first time I got a mattress like this all did not match the application I was very very disappointed
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9 people find it helpful
donny p. k.
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8.5
/10
Reviewed 237 week(s) ago
The owner is friendly, thank you.
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4 people find it helpful
Khafid
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6.0
/10
Reviewed 240 week(s) ago
You have to check in at 2pm. In any condition. For real! Even 5 star hotels can check-in as early as 10 o'clock when the room is ready. Ordinary room. No mirror. No AC. No TV. The bed of ripples. No blanket. Pillow dents. Sliding doors are really annoying. Love oil so it doesn't sound. Rooms have lots of mosquitoes. For this price I can get AC and warm shower, blanket, TV, and the room smells like thick and soft pillows. In an unfortunate area.
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6 people find it helpful
atikah b.
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6.2
/10
Reviewed 241 week(s) ago
AC has been broken for a long time. It doesn't matter if there is no air conditioning, but you should not write it air-conditioned if you can't, toiletries and towels are not available. Plus there is a generally spacious room, there is a kitchen that can be used for cooking. For family transit, it is enough.
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1 people find it helpful
Antasena V.
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4.8
/10
Reviewed 241 week(s) ago
The room does not match the order ordered the air conditioner, it has a fan, the bathroom is outside even though the message is inside, the tap is difficult to turn, the toilet sits but there is no flux so flushing it using a wipe is just not good.
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2 people find it helpful
Achmad D.
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6.0
/10
Reviewed 246 week(s) ago
Tidak sesuai dengan diskripsi yang di tampilkan. Ternyata AC-nya tidak di fungsikan.
4 people find it helpful
tyosano r. c.
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4.5
/10
Reviewed 277 week(s) ago
The AC is broken, the mattress is torn, the room is dirty, there is no closet, pay 135 but the facilities are not appropriate.
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15 people find it helpful
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