Overall Ratings & Reviews Zen Next Khao Yai

I recently stayed at this hotel and had a mixed experience. The room was specious and included appealing amenities such as a pool, onsen, and sauna facilities, and the view was absolutely stunning. However, the cleanliness was a major issue, with most surfaces covered in dust and musty smell. We booked our stay through an application, but upon arrival, the staff struggled to locate our reservation. After finally checking in, we faced another problem: the water system was not functioning properly. Despite making five calls to the staff, they were unable to resolve the issue, resulting in no water from 9 PM to 9 AM. When the water did return, it was mixed with sand sediment. Overall, the experience was disappointing, and I cannot recommend this hotel based on these issues.

Staffs are very friendly, but the day when I stayed there, electricity are off about 2-3 hours. So cannot do anythings in that period.

- No bell boy service, no greet at the entrance, staff just sit playing his mobile phone and wait customers to ask to check in.- No water heat.- There is a big spider in the room.- the door is not lockable from the inside, the staff already informed to change the room. But the available room (that he said) is next to the construction causing the noise pollution. But I check in traveloka there are still some available room as same as mine but he did not suggest.- no slippers and robes in the room.- no telephone to contact lobby in the room: need to use personal phone.- bathroom smells bad and urine. All in all, Not worth my 3500 THB and will not recommend if you want a comfortable and smooth staycation.

Everything is good. Except for the warm water, the hot water is not very good like it doesn't work.

บรรยากาศดี สะดวกดี แต่เครื่องน้ำร้อนไม่ทำงาน อาบน้ำดึกๆหนาวมาก

The room is clean and nice, the view is beautiful, but at the price paid for the room there should be breakfast as well. The room price is 2000 baht.

Good place, the lobby is a bit small. The rooms and facilities are very good. Especially the things that are prepared in the refrigerator. Onsen and Sauna everything is good But didn't go to use the swimming pool because there were a lot of children. It was noisy. It was recommended to improve the sign at the entrance to the accommodation. It was damaged until I was not sure if it was open or not, but Google Map took me there.

ห้องเหมือนในรูปเลยค่ะ พนักงานบริการดีมาก มีอุปการณ์ในการอาบน้ำให้ครบ มีมินิบาร์เติมให้เต็มตลอด ใครไปเที่ยวเขาใหญ่แนะนำให้พักที่นี่เลยค่ะ คุ้มค่าเหมาะสมกับราคา

พนักงานบริการดีมาก อัธยาศัยดี ราคาเป็นกันเอง มีออนเซ็นให้ด้วย

Staff, very good care, clean rooms, beautiful decorations