If not for the restaurant, we would return without a second thought. If we were to, given the high standard of the other facilities, we would not even contemplate breakfast given a poor half-board experience. Reception - Excellent Room - excellent, but for fibres around the room, especially with the headboard Reception - Excellent Gym - Excellent Spa area - Very good Bar - Excellent food and ambience Restaurant - Much to be desired. Slow turnover of tables, causing large delays. The hotel specific app indicates a booking system, but was told when arriving at the selected time that it was a throwback from Covid and that we needed to wait. Time given was inaccurate, and though captain had done his best to relay our disappointment, the head waiter dismissed us by speaking to the captain in Spanish (me da igual) which was not appreciated due to the tone, words used or the choice to say in Spanish when addressing customers in English.

Great hotel

What a lovely hotel. Lovely friendly staff, food is great. And it is very clean. Highly recommend

Wonderful staff, hotel beautiful, breakfast really good. Great location, will definitely return

The staff are excellent and the hotel is spotless

Lovely room, lovely staff, lovely breakfast. Party of 4, all would return.

Great beach front location. Very friendly staff and great food

Welcome drink of prosecco was a lovely touch, the only fault is the price of wine you get the tiniest glass.

Lovely room. Lovely hotel. Lovely location. One thing I think that could improve the room would be somewhere to put your wet clothes. Other than that, lovely experience.

Excellent

This was our first visit to Benidorm The location of the hotel was perfect with great Sea Views and just a stones throw from the Old Town Bars, Shops and Restaurants ... The walk into the strip was about 30mins for us but you could have easily taken a Taxi if needed and coming back we needed it too much to drink in the Strip Lol ... I would definitely stay here again ...

Everywhere very clean

Beautiful hotel. Ideally located

Situated right on the beach front. Great hotel, staff friendly and food great.

Clean and specious rooms, friendly and helpful staff, close to the beach. Amazing pool areas.

Amazing property, feels like it’s brand new. Stands out in the area for luxury and modernity.

Was recommended to this hotel and it didn’t disappoint! V clean lovely food and v helpful friendly staff ! I will definitely be booking again!

Pros: best staff, Ana, Randy and Jorge at reception were amazing. They were profs, courteous and pleasant. They made us feel at home the two weeks we stayed there. The hotel was awesome. It was clean, walkable to shopping, dining and sites, lobby was gorgeous. Our Jr Suite was very beautiful and practical facing the beach (room 315), breakfast buffet was Good morning. Restaurant on 5th floor was nice but limited menu. Music entertainment on fridays by Rymbenidorm was the best of all hotels shows in Benidorm. Cons: buffet dinner, pool was tiny and rooms only had twin beds

The room is amazing the hotel and the staff is great and the location right in front of the beach is great, the only thing is that around the hotel at night it can be crowded and noisy

A beautiful hotel absolutely perfect, staff were wonderful, will definitely be back