8.1
Very Good
From 133 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

8.2

Location

8.4

Service and Facilites

8.1

People often mention about Gateway Pasteur by NHM
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Ambiance (5)
Surroundings (4)
Accessibility (4)
Staff Friendliness (4)
Wifi (4)
Distance to City Center (3)
Family Friendly (3)
Activity Option (3)
Check-in/out Time (3)
Room Space (3)
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Traveler Reviews Gateway Pasteur by NHM

Number of reviews per page
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40
Customer reviews
U***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 6 day(s) ago
Lack of gas, gallon water, and cleanliness of bed linen.
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W***u
icon-Staycation
Staycation
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8.8
/10
Reviewed 3 week(s) ago
friendly staff and clean environment
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1 people find it helpful
Yayan H.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
I've been here several times. Thank God, the service is friendly. The gallon and gas are empty. The staff is quick to replace them. The room is quite clean, only the glass in the toilet is dirty.
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Y***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
ktp hilang ga ada tanggung jawab malah di blokir
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Accommodation's Reply
02 Apr 2025
Dear Guest. Thank you for your review. We never lose the ID card if the guest forgets to take the guest's identity. If the guest forgets to take the ID card and other identification, we send it via expedition. Waiting for your return. Thank you
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Y***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
nice place, clean, just no towels
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1 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear guest. Thank you for your comments and feedback. Our staff forgot to keep towels in the room. Please provide them. Looking forward to your next visit. Best regards.
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Romulus
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
comfortable staying here, clean unit
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3 people find it helpful
a***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
The first time I went to Gateway, the staff and security were very responsive in giving directions to the check-in area. The room was spacious, there was a table and chairs for eating, and there was also a desk for working. It's just that if possible, the TV rack could be replaced with a slightly higher one, so that the TV can't be seen while lying down. Overall, I'm satisfied.
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1 people find it helpful
Andri S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
Very very satisfying Starting from the good service from the owner to the staff, all are very friendly The rooms are complete Anyway, it is highly recommended to stay here and I will definitely come back here for my next vacation
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1 people find it helpful
Accommodation's Reply
19 Nov 2024
Dear Mr. Andri. Thank you for visiting Gateway Pasteur and your review. Hopefully we can continue to provide good service, waiting for your return. Regards
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Sangita l.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.1
/10
Reviewed 33 week(s) ago
The facilities are good, the rooms are clean, the place is comfortable, and the location is strategic.
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Accommodation's Reply
19 Nov 2024
Dear Sangita. Thank you for visiting Gateway Pasteur and your review. Looking forward to your return. Regards
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Siska a. f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The hotel staff is friendly and helpful.
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wahyuni u.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 50 week(s) ago
The room was not provided with toiletries, only 1 towel, the access was broken, so I went up the emergency stairs to the 10th floor. I spent 30 thousand for parking all day. Comfortable room just a little dusty.
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1 people find it helpful
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Direct view to other apartment towers and a refreshing swimming pool.
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1 people find it helpful
Accommodation's Reply
24 May 2024
Dear Guest. Thank you for visiting our place. Waiting for his return.
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M***d
icon-origin-TRAVELOKA
5.6
/10
Reviewed 59 week(s) ago
Jorok kamarnya, sprei sm bantalnya kotor dan bau juga. Entah emang emang lg apes dpt kamar yg itu atau emang semua gitu pilihannya ga tau juga. Padahal liat reviewnya lbh baik dari yg lain.
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Accommodation's Reply
24 May 2024
Dear Guest. Thank you for visiting our place and apologize for the inconvenience. If there are any deficiencies, you can inform them at check-in so they can be handled immediately. We look forward to welcoming you back so we can serve you better.
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D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 62 week(s) ago
Lumayan harga terjangkau untuk menginap yang hanya sebentar, bersih dan wangi unitnya, sayang gasnya abis jadi gabisa masak apapun, thanks ya.
3 people find it helpful
G***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
Comfortable. Had a staycation here.
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1 people find it helpful
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LUKMAN S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 75 week(s) ago
Pengalaman pertama nginap di apartemen. Terima kasih.
1 people find it helpful
Accommodation's Reply
11 Jan 2024
Dear Mr. Lukman. Thank you for the comment. Hope you have a pleasant experience and will visit again. Best regards. Clean Key Room.
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Itan m. I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 76 week(s) ago
Overall okay. Only every Monday the swimming pool is under maintenance, so you can't swim.
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1 people find it helpful
Accommodation's Reply
07 Jan 2024
Dear Mr. Ikban. Thank you for the comment. Every Sunday evening chemicals are applied and cleaned on Monday to maintain the condition of the water. Until now there has been no change of day. Waiting for his return. Best regards. Clean Key Room. Gateway Pasteur Apartment.
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Budi S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 77 week(s) ago
At first I was confused, knowing that this was the first time I was staying in an apartment, but thank God, the service was good, delivered to the room, it was clean, the AC was okay, everything was okay.
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1 people find it helpful
Accommodation's Reply
07 Jan 2024
Dear Mr. Budi. Thank you for your visit and comments. Waiting for his return. Best regards. Clean Key Room. Gateway Pasteur Apartment.
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Dina M. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 84 week(s) ago
Excellent. Nice view, comfortable, easy access close to anywhere.
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Accommodation's Reply
15 Nov 2023
Dear Ms. Dina. Thank you for your visit and comments. Waiting for the next visit. REGARDS.
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aul
icon-origin-TRAVELOKA
9.7
/10
Reviewed 87 week(s) ago
The rooms are okay and the service is fast, basically the best.
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Accommodation's Reply
15 Nov 2023
Dear Mr. Hykal. We are happy to provide good service. Waiting for the next visit. REGARDS.
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