7.4
Pleasant
From 83 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.7

Meal

7.5

Location

7.8

Service and Facilites

7.4

People often mention about OYO 2940 Papakoel Guest House
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Ambiance (2)
Room Space (2)
Surroundings (1)
Family Friendly (1)
Staff Friendliness (1)
Activity Option (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews OYO 2940 Papakoel Guest House

Number of reviews per page
20
40
Customer reviews
F***l
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5.0
/10
Reviewed 26 week(s) ago
smelly pillows without covers dirty smelly bathroom dirty sheets photographed okay actually it's a dud x
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Ulvia R.
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6.0
/10
Reviewed 78 week(s) ago
Kamar mandi dan closet kotor, handuk robek besar, meja patah, sabun tidak ada.
3 people find it helpful
Valentina S.
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6.6
/10
Reviewed 79 week(s) ago
Kamar mandi nya tolong di bersihkan dong, keran WC nya juga mati 🤮.
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Nora Seska Barasa
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6.0
/10
Reviewed 84 week(s) ago
The light in the room occupied was dead and this was reported to the staff, but it was not replaced. Apart from that, the bathroom is not clean. Please improve the service and cleanliness. Thank you 🙏🏻.
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2 people find it helpful
sunn
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6.2
/10
Reviewed 90 week(s) ago
The price ordered in the application does not match the price at the time of entry. I paid the difference in price according to the original price at the location.
3 people find it helpful
Rika
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8.5
/10
Reviewed 110 week(s) ago
The cleanliness is decent, it's comfortable, yes, only when I asked for 1 more towel it wasn't given even though because the towel provided fell in the bathroom and kept getting wet.
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9 people find it helpful
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Elisa R. O. N.
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6.0
/10
Reviewed 155 week(s) ago
The service and towels are not provided and soap.
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2 people find it helpful
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Syahrul r.
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8.5
/10
Reviewed 165 week(s) ago
Quite clean, only the floor is slippery after cleaning and there are no drinks.
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2 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Syahrul! Thank you for sharing your feedback. We have flowed the same to our related team to meet your expectations. Have a nice day! Regards, Amelia.
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INDAH S. A.
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8.5
/10
Reviewed 173 week(s) ago
The hotel is quite comfortable. But there are no toiletries and free mineral water as well as no electric catel like other Oyos.
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1 people find it helpful
Accommodation's Reply
07 Apr 2022
Thank you for the positive rating, Beautiful! We feel grateful to have honest feedback from you. This will help us to a better skill level. Have a nice day! Greetings, Jane!
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Arief
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9.7
/10
Reviewed 201 week(s) ago
The accommodation is comfortable. Clean. Cold ac. Quiet atmosphere. Really recommended this place. Only the water is not big enough to come out. Please pay attention again. Thank you 🙏
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1 people find it helpful
imam saputra
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6.0
/10
Reviewed 240 week(s) ago
Unpleasant employee, dirty room, looks like a hostel for hooker. So many unusual regulation for hostel. for all the service so bad.
1 people find it helpful
Aminah L.
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8.5
/10
Reviewed 246 week(s) ago
Clean, cool, really comfortable here, really recommended.
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Accommodation's Reply
10 Nov 2020
Hi, Aminah! Your review made our day. We hope to delight you with our services. Regards, Annisa!
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Alpian
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6.7
/10
Reviewed 262 week(s) ago
The water is unsatisfactory, the pillow is too hard.
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1 people find it helpful
Intan F.
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9.7
/10
Reviewed 267 week(s) ago
Clean, safe, comfortable and standard price.
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2 people find it helpful
Nofran Simamora
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Business
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8.5
/10
Reviewed 269 week(s) ago
Fast check-in process straight away.
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2 people find it helpful
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FIRMAN W.
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8.5
/10
Reviewed 269 week(s) ago
Comfortable. Secure. The best is the point and friendly service
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3 people find it helpful
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