7.3
Pleasant
From 38 reviews
Provided by travelers on
Cleanliness

7.0

Room Comfort

7.0

Meal

7.4

Location

7.5

Service and Facilites

7.2

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Traveler Reviews OYO 3908 Fenway Kostel

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Customer reviews
Yuanes L. S.
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5.4
/10
Reviewed 84 week(s) ago
I am not comfortable staying here because it is very dirty and not cleaned.
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Rudi S.
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6.2
/10
Reviewed 103 week(s) ago
No bathroom amnities, no provide towels, linen didn't change, bathroom dirty, never comback.
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musanto
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5.7
/10
Reviewed 126 week(s) ago
Very bad, not according to the photo, disappointed.
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6 people find it helpful
Ricky Tanujaya
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8.5
/10
Reviewed 178 week(s) ago
The rooms are clean, decent at the right price, near the location to the workplace. Didn't have time to take a photo of the room at that time.
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6 people find it helpful
Accommodation's Reply
16 Feb 2022
Hi Ricky, Thanks a lot for staying with us. Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Mahmud!
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GUSTTAMMA P.
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4.8
/10
Reviewed 180 week(s) ago
Very disappointed to be categorized as a fraud! Because when you go to the location it doesn't match what is listed.
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5 people find it helpful
Accommodation's Reply
16 Feb 2022
Sorry for the trouble caused, Gusttamma. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Kistanto!
Ivan E.
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5.4
/10
Reviewed 184 week(s) ago
Rooms and bathrooms are dirty. Garbage from the previous occupants has not been cleaned.
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2 people find it helpful
Muhammad K. P. H.
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8.7
/10
Reviewed 184 week(s) ago
Y'all need to provide soap at least …. 🤭.
1 people find it helpful
Syarief H.
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5.4
/10
Reviewed 212 week(s) ago
Lokasi hotel tidak memuaskan. Kaya kost. Tidak ada colokan buat hp charger. Air panas tidak nyala. Tv tidak nyala. Kasur berisik. Tidak empuk. Tidak ada bedcover/selimut
7 people find it helpful
Esi S.
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6.0
/10
Reviewed 232 week(s) ago
The first impression came, the hotel lobby was dirty maybe because of the rain. Then I was given the room below until there was no cellphone signal, fortunately there was a wifi. we were given a makeshift room, yes because we already paid and it was late at night we finally wanted it. There is no drinking water or dispenser, he said the gallon has not yet come from Jakarta, why not use water gallons of aqua, Vit or something else to drink overnight guests, there is an Alfamart in front of it. Hot water for bathing also doesn't work, even though it's really cold to take a shower in the morning.
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2 people find it helpful
Aulia N.
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5.2
/10
Reviewed 234 week(s) ago
Uncomfortable, not clean, the toilet smells, the water is very small. the facilities are really lacking.
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3 people find it helpful
Qoerdie Y. B.
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9.0
/10
Reviewed 243 week(s) ago
The hotel is clean, comfortable, there is a cupboard, there is already warm water, already using a smart TV again. But there are 3 that I love. 1. The sheet has the title (because I don't like the sheet with the title) 2. There is no power plug (if you want a cellphone or laptop charger you have to unplug the TV) 😏 3. There is nothing in the room for hanging clothes. Only in the bathroom.
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2 people find it helpful
Accommodation's Reply
10 Nov 2020
Hi Muhamad! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead! Regards, Budi!
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