Overall Ratings & Reviews GLOBALSTAY. Modern Downtown Condos. Free parking

Nice little condo with a full kitchen an washer dryer. Leaving was a bit of a pain because I had to leave the keys and parkade fob in the room but I needed the fob to access the parkade. Had to move my car out of the parkade, park on the street, and go back into the condo to leave the keys and fob. But I would stay here again as it was nicely located and inexpensive and had everything I needed.

Forced to provide ID for all my guests. This is not necessary and very unsafe to have to send in various ID via email. Property was aware that we were arriving late however did not make us aware that we would not be able to access lobby. Therefore locked out at 1130 pm upon arrival. Apartment has stained carpet, broken kitchen faucet, no box spring (mattress basically on floor), broken ice dispenser, dirty drawers, dirty shower, broken deadlock. Bedroom extremely hot. Instructions for arrival were very confusing.

The customer service of this property is brutal. I would suggest you read all reviews prior to booking, 3 days prior to staying at the property I wa advised that a 14 day hold would be placed on the deposit which was doubled due to the Holiday season. They also advised one day before that I needed to provide the deposit via PayPal which I do not use. The business standards are unethical and Expedia has yet to follow up. I strongly suggest you Do Not Book this property. Even after reaching out to the property, I was charged the full amount with no exception.

Absolutely awful! I decided to rent even though I saw some suspicious negative reviews and now I’m being charged $100 for the sink being plugged. Sink was plugged when we got there and drained very slow. Something that they should have known if they are properly inspecting the property. When I disputed the charge they told me to take it up with their finance dept which could be contacted at the same chat? Confusing check in, unsafe neighborhood, hard bed, very few kitchen utensils, 6 hangers for 2 people, uncomfortable furniture…An all-around bad experience! Definitely do not rent from Global Stay!

Everything was clean. Beds were really comfortable, quality and amount of pillows was great. Had all the towels we needed. Would stay here again.

Check in process felt a little weird with having to send selfies, pictures etc…and a little confusing to get into the building. However the agent I called stayed on the phone with me until I got into the building safely. I see many people with a bad experience regarding deposit refunds. I got my full deposit back in the time frame the contract indicated. If you follow the rules you’ll have no issues getting the deposit refund.

Great location next to the BMO Centre.

The check-in experience was terrible: I had dead batterry after 24 hour journey from London and the property manager expected me to send a copy of my passport. There is no chek-in staff on site, they expect you to do everything by email. Arriving from a domestic flight would be all good - for international arrivals however that is a big challenge. With a drained battery I had to wait 20mins to charge my phone at the apartment lobby. In addition, the property is not cleaned properly. The bed and pillows smell. Nothing beats a proper international hotel stay.

Paying the deposit, trying to get the instructions for parking access was a bit of a challenge.

The check-in process is broken. Property manager did not let my colleague in.

excellent location for meetings at BMO, a 5 minutes walk. secured building and covered parking. staff was responsive, and door man was helpful. not a lot of restaurants in the area but 17th where everything is was about a 15 minute walk. would recommend is going to a flames game, rodeo etc.

Terrible. The unit we got was in super rough shape. Nasty carpet, screws sticking up to cut your foot on in the transitions, fridge dented in ten places, faucet broken so sprays water everywhere, blinds broken, holes in walls, bed missing a boxspring so worst 3 nights sleep of my life.

Great views great location. Overall great experience. Checking in is a bit confusing but helpful staff made a difference

Nice apartment, but unfortunately it lacked toilet paper when we first arrived (notified them and they brought). Also emailed the morning of stating there would be a showing in the apartment we were in, took a while to figure out how to cancel showing. Was tough to reach office - only one person working.

It was most convenient and easy to find.

Good

The check in was horrible, I had to practically beg for the code to get in. Then the check out, you’re required to remove the garbage then bring the parking fob back up to the room once you’ve exited the garage. Not practical.

Great unit esp having attached washrooms to both bedrooms. Worked out great for two couples

As most people have said, the check-in process is a bit confusing. After that, though, things were smooth! Great property, great location. Would book again!

First, the check in process was the worst I've ever dealt with on any platform. They make you do things like send your photo holding your ID next to your face and all your guests. Next, I had to change my guests from 3 to 2 and they refused to refund the extra cost despite making the request within an hour of the booking. Second, there was a water problem in Calgary and the host demanded that I DO NOT SHOWER, WASH THE DISHES, FLUSH THE TOILETS. Despite also sending a notice that I will be charged if I do not load the dishwasher and run it. Third, parking instructions were terrible in the whole situation of picking up the key fob running up and down the elevator. Fourth, there is NO AIR CONDITIONING. Staying during Stampede week when the weather was in the high 30's and you're cooking in the room. The “support staff” just argues with you and sends you nonsense documentation that have nothing to do with your issue. Bed pillows are super flat and they can't even provide appropriate drinking glasses where every glass was different sizes and kinds. It was a horrific stay on every level. Only pro was the view was nice.