Overall Ratings & Reviews Moxy Brussels City Center

Hotel room and staff were excellent however I had a noisy neighbor above me that would constantly be pacing back and forth then I had to put in earplugs to get to sleep I would recommend this place and I would stay here again but no longer than one night

Really nice hotel with an excellent vibe to it. Staff were really helpful and good size rooms

Excellent

Amazing staff, very helpful! The service at the bar and restaurant was great!

Lovely modern hotel, different way of doing things from a traditional hotel, and it works! Great staff, clean room, fabulous breakfast. Only downside, not much furniture in the rooms means you are literally living out of your suitcase.

The staff was very helpful especially with figuring out the bike/scooter situation. The weather was beautiful and having the balcony was phenomenal. Even the bar and food near the lobby were terrific.

A great hotel for a short stay. Easily walkable to the main tourist locations. There is a very friendly vibe, with young staff, free drinks on arrival and a 24/7 bar. The bar/reception/restaurant area looks more like a nightclub than a hotel - and that’s exactly what we were looking for. An excellent spot, we will definitely visit again.

We really enjoy staying at this hotel in Brussels - it’s a little bit quirky and the staff are really friendly! Breakfast is also great! Everything really fresh and plentiful! We will be back again! We also enjoy being close enough to walk to the touristy attractions in the centre, but far enough out to be out of the mayhem!

Amazing room, superb staff who made you feel welcome and couldn’t do enough for you. Room was great with a nice view , really quiet to say how much of a busy area around the property is with shops etc. we didn’t have breakfast but annoyed we didn’t, it looked awesome.

The hotel is located on a nearby bus station that can take you all the way downtown, very convenient.

Centrally located - convenient and clean.

We had a great stay at the Moxy Brussels!

Dear [Hotel Name/Manager], I am writing to bring to your attention an issue we encountered during our stay on Friday, January 3rd, at approximately 12:30 PM at the reception desk. While requesting routine information about fees, one of your employees responded in an unhelpful and unfriendly manner, ultimately walking away without addressing my concerns. I then requested to speak with a manager, but it remains unclear if this feedback was escalated or addressed. This experience left a negative impression on what would otherwise have been an enjoyable stay. I would appreciate it if you could review this situation and ensure appropriate action is taken to improve the level of professionalism and customer service provided at your reception desk. A response detailing any follow-up or measures being implemented would be greatly appreciated. Thank you for your attention to this matter.

Dear [Hotel Name/Manager], I am writing to bring to your attention an issue we encountered during our stay on Friday, January 3rd, at approximately 12:30 PM at the reception desk. While requesting routine information about fees, one of your employees responded in an unhelpful and unfriendly manner, ultimately walking away without addressing my concerns. I then requested to speak with a manager, but it remains unclear if this feedback was escalated or addressed. This experience left a negative impression on what would otherwise have been an enjoyable stay. I would appreciate it if you could review this situation and ensure appropriate action is taken to improve the level of professionalism and customer service provided at your reception desk. A response detailing any follow-up or measures being implemented would be greatly appreciated. Thank you for your attention to this matter.

Great staff. I lost my airpods day before check out and they found them love the property will be staying here again!!

Overall decent stay, nice room with a view, bathroom, in particular shower, quite small. Other than that nice spot to stay.

Moxys are very good. Although the property is not the best location, it does feel welcoming inside

Very limited amenities excluding basic items such as hand and body lotion, I asked for this to be provided and my request was ignored. Stayed at other moxys and have not experienced this. TV also did not connect to my devices unfortunately Location is good if you want to go shopping nearby and a long walk into the city centre for the Christmas markets.Quite far from Brussels Midi Station

I had an amazing time at the Moxy hotel. The staff was friendly and helpful. The hotel itself is gorgeous. My room was spacious and exactly what I needed. I will be returning. I’d recommend this hotel to everyone!

Friendly staff, clean rooms, nice breakfast with many vegan options.