Best Western Plus Executive Residency Phoenix North Happy Valley

Explore Best Western Plus Executive Residency Phoenix North Happy Valley
8.4
Very Good
From 373 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Traveler Reviews Best Western Plus Executive Residency Phoenix North Happy Valley

Number of reviews per page
20
40
Top reviews
Margaret
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

i didnt realize it was void of room service . i was looking forward to that but DoorDash was available. Im a janitorial professional and saw some dust that normal guests woulnt have noticed. i took a wash cloth and dealt with it :)))
Mackenzie
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

complimentary breakfast was amazing
David
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great
Radu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was good. No complaints.
Daniel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel. New and very clean. Very nice and quiet . Food stores around. Price was very reasonable . Highly recommend for luxury, vacation or business trip.
John
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was good exept the ac was very noisy and could hear the ac in other rooms.
Aaron
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Air conditioner auto didn't work, not enough food for breakfast.
juan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was great, but a little hot. Could not adjust temperature. Room 306. Hallway had a funky smell. Not the room. First room smelled strong of cigarette but quickly another was given to us.
kayla
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Got a dirty room when we checked in got our room upgraded due to no more rooms with 2 beds, then the room we got upgraded, one in the room the shower didn’t work we waited around an hour to get the issue situated, once that was fixed we had no issues
Wayne
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our room wasn’t made up 3 days in a row. Really disappointing having to find towels to shower.
Shawn
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Didn't like the fact it took 10 minutes of tapping the key to get in the room...had a bandaid in the shower....the towels at the pool were super super small...the toilet sat was dirty...i liked it did have a small balcony, an actual small fridge and dishwasher
Verified traveler
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We enjoyed our stay here. The breakfast was very good. The staff was very friendly. The pool and grilling area is very tiny, with a capacity of 9! The pool also closes early at 9 pm every night. Despite the pool area, we would stay here again.
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent place to stay in Arizona
Natalie
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was ok. Staff not very friendly. Clean rooms and soft bed
Maricela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The best western has definitely done some great remodeling in the hotel. We were on a road trip & had stayed at different hotels but this one was by far the best. The staff and even breakfast were enjoyable. Too bad we didn’t get to experience the pool yet.
Laura
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Place was clean and new. Beds and pillows are very comfortable and I was placed in a quiet room. All fixtures are up to date. It is near freeway and stores but is still quiet. No charge for parking or WiFi, although they need a better password. The pool was nice and clean. The shower faucet is upside down and you have to turn it to cold to get it hot. If you turn it to hot, you get tepid water. The pool lock is unresponsive after 8 pm. You have go to the front desk to get access, which is allowed to 9 a.m. the pool towels are very small and in the evening they are brought inside and you have to go to the front desk to request the pool towels. My room was not cleaned for the entire stay. I guess their policy is to clean it every other day but that is not stated anywhere on a sign or in Expedia or in the check in paperwork. I didn’t even get the every other day cleaning. The Expedia description should be updated. If you don’t mind little issues, overall it is a good value and the staff if nice and helpful.
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R. Steve
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was fine. The AC wasn’t working when I entered the room. It was hot inside as outdoor temps were over 100 degree. I call customer service desk. & I was instructed how to reset the wall AC unit to make it function during my stay.
Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very nice!
David
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were courteous, room was clean. The first room had a defective tv that did not work. I was placed in another room. No other issue.
Katina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good size room!
Number of reviews per page
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