8.6
Very Good
From 26 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

8.8

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Traveler Reviews Arenal Rustic Lodge

Number of reviews per page
20
40
Top reviews
Laurene
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hostess here was very friendly and helpful. I took their night walk and enjoyed a new experience.
Chad
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The treehouse was definitely worth the stay. Even though it had no AC, it wasn't needed. The temps in the forest were perfect even at night. The sounds of the forest were amazing to fall asleep too. Woken to the sounds of toucans more than once. I would recommend having a car if staying here. Having a vehicle allowed us the freedom to come and go as needed. Overall, this was a great place to stay!
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Brigid
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

A nice property with friendly family running it. They were accommodating with booking excursions for us. Had a nice experience in their treehouse option. Liked that location is outside La Fortuna town (quiet) but close enough to get to activities and dining. Nice panaderia down the road.
Preeti
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Beautiful property in a large forest land. We did self tour of the property during the day andbit was nice. Separate, spread out log cabins. Friendly staff. Good breakfast. We saw a variety of birds hang out by the breakfast area. Three tucans flew by to hang out at a tree top. Issues: 1. the cabins have metal roof for the property that is in the rain forest. I could not sleep most of the nights becaise of the loud sound of rain all night long. 2. There wasn't enough doormat or provision to clean muddy shoes/feet prior to entering the cabin. The door mat was so small that it got dirty and unusable right away. It was a messy situation inside the cabin.
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brynda
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Absolutely fantastic! A little further from the city but only a $6 Uber drive to downtown. Well worth to stay away from the crowed and tucked in with nature. Get the tree house, is worth the extra few dollars.
Natalie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

This property was amazing once we found it. It is very hard to find as it is in a neighborhood behind houses, but don't let that discourage you. Im telling you how to get there so you can experience the magic. There is a small grass driveway between houses that leads into the jungle. There is a small wooden sign about knee height that marks the entrance on the right side of the driveway. We spent the night in a gorgeous treehouse with all the modern amentities and a great bed. The sounds of the jungle surrounded you with frogs, flowers, wildlife and rain and so much more. The staff were extremely accomodating and friendly they even come out to the street to help us find the place. Please note that the phone number on expedia for them is wrong, their real phone number can be found on google if you look up the property name. I hope you enjoy this place as much as we did.
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William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

We were able to view monkeys right from the deck . Best pasta Bolognese ever !!! They only offered dinner on the weekends when we stayed there Excellent Italian chef
Wendy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Beautiful cabin. Very clean. Has AC. Awesome view of the jungle. The only reason why i gave it a 4 star is because of the bedding. The bed was not very comfortable. The pillows and sheets were hard. The bed also only had a thin blanket as a cover. You need to bring your own shampoo and conditioner.
Helen
2.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

My husband and I, while on our honeymoon, booked a few nights at Arenal Rustic Lodge. According to their website, their reception desk is open starting at 8am. Imagine our surprise when we pull into the property at 12pm and see absolutely no one there. We looked around, asked the people nearby if they knew anyone who worked at the hotel, and came up empty. We called their number SEVERAL TIMES, only to be sent right to voicemail. I left a message with my contact info and never heard back. (In fact, we only heard from the hotel once I submitted a complaint with Hotels.com.) We had a tour planned that afternoon, and we were due to be picked up at the Arenal Rustic Lodge within the hour of our arrival. Since there was no one there, we had no where to leave our rental car and luggage, so we were forced to find another place to stay. I’m writing this review on as many platforms as possible so people can avoid the awful experience we had. It nearly derailed our honeymoon. Please don’t be charmed by the idea of staying in a “treehouse” unless you want to potentially be stranded. Costa Rica has been lovely so far, and the people are kind, but this experience with Arenal Rustic Lodge was terrible.
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Fernando
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

We started our family Costa Rica trip in La Fortuna and decided to stay at Arenal Rustic Lodge. It was a perfect way to start the trip. The lodge is around 15 minutes from town. The family hosts were amazing and incredibly helpful. They offered great advice and were very accommodating. They let my daughters (age 11 and 13) feed the family's horse and they even took us on a hike of a local trail they are starting to develop. We stayed in cabin #5. It had plenty of room for our family of 4. There was a small fridge and fan along with a coffee maker. It was basic but had all we needed. The balcony was a perfect hangout spot to play games and listen to music. A table on the balcony would have been nice along with a few more chairs but we made due. We stayed for 3 nights in April of 2023. We booked all of our tours ahead of time, but the family that runs the lodge was helping other guests with bookings. The lodge is centrally located. Our furthest drive was 30 min to explore hanging bridges. Most activities were within a 15 min drive. The daily "Gallo Pinto" breakfast was a perfect way to start the day. We were able to select our breakfast time every morning which really helped with our daily tours. Our family really enjoyed our stay and would recommend the lodge to other families or couples traveling to La Fortuna.
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Mansoor
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Leisure Family
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

I am staying in 4 different places and so far all of them are good
Glen
8.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

We enjoyed our stay. Bed was very comfortable, the lodge was very private and definitely "in" nature.
Barbara
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

The lodge itself is located in a gorgeous garden with lots of birds to be seen. Best if you have a car as the location is a hike from Fortuna. We weren't impressed to be without water for 24hrs due to area works and without hot water for the whole stay. The attitude of the staff who were otherwise friendly, did also not scream they recognised this as a sizable problem. On balance, we felt the lodge pricing was quite high all this considered.
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Austin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The property is very beautiful and the family is very friendly! The rooms are rustic and immersive. Make sure to call ahead of check in for the parking/check in instructions. Lots of wildlife sounds - We saw a toucan in the trees outside our room.
Hosein
icon-Leisure
Leisure
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

If you want a quite and peaceful stay in la fortuna this is a very good place. I stayed in the tree house and it was nothing short of amazing. Plenty of privacy and a very unique experience
Alexander
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

The property is in the forest, the he cabin is private and very well maintained. The staff is engaging as needed, helpful and friendly. We enjoyed staying here and will book again when in La Fortuna.
Mark
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Cabin is one room, plus bathroom and balcony. It is beautiful. This is like a bed and breakfast but you have your own little cabin. The Host makes a wonderful breakfast for you. We loved the help the host gave us. Very nice people.
Verified traveler
10.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

It was a wonderful stay!
Geoffroy
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Wow what a beautiful place. The owner’s are incredibly friendly. They help us when we had a problem with our rental car.
Jannica
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Mysigt boende o nära till naturen/regnskog. Stuga 6 / från vår altan såg vi teacons. De har även trädkoja/hängande stuga på pålar. Obs - ligger off från centrum La Fortuna men går att ta taxi.
Number of reviews per page
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