Horrendous , filthy, looked nothing like the photos, stained mattesss, no pad, hair EVERYWHERE, bathroom counters, bed, floors, smelled, second bedroom no window, just a drape around it. Awful.
Kevin
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was worn out
Robin
Business
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Comfort Condo, 1 Bedroom: The pics in the ad are of different suites. I now realize I got the comfort condo and even that was incorrect as it was a studio not a one bedroom. None of those pics represent the space I got and paid for. They should have to advertise one unit specific to what you are getting or have a drop-down to show each different unit. Clearly a bait and switch! I will attach pics to show how the laminate flooring was completely in a shambles with big gaps everywhere. It was a mess. I informed Avalon only to hear that the flooring is the same throughout the building and not their responsibility. It’s a condo… fix it! What I can’t figure out is the many good reviews. Is that too part of their gig?
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Kathy
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Wifi didn’t work well. Instructions on how to get into the building weren’t clear.
Terry
Business Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very clean. Close to everything
James
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Luckily, ran into staff on the way in. ASY is part of a Condo/Appt building. Concierge at from desk has nothing to do with them. I have no idea how I'd have gotten into the room if the staff person hadn't walked out of the service elevator at just the right moment. Handle on the tub water facet fell off into the tub while I was in it. Heavy brass and if it had hit my foot, there would have been a real problem. No wash clothes except for "dehydrated" face wipe thingies. Bed was very soft, unlike most hotels. Weather was cold, but room was warm. I just needed a place to sleep and it was sufficient. The price was acceptable. They seem very keen to keep laundry costs down. Repeated statement about increased cost if you get makeup (or bodily fluids) on a towel. One such statement is all that is needed.
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Daniela
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great location, right size room with key appliances
Tatiana Martins Coelho de
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room was clean, and the location was amazing. My only comment is I think it should have more cleaning products, at least proportional to our stay. There was not enough DW pods or extra trash bags for us to change the trashes.
sarah
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Avalon Suites is one of the best accommodations I’ve stayed in. It is very comfortable and safe, with a fully equipped kitchen. The location is excellent and the walking area around it is absolutely beautiful. They provide parking, and there are also several indoor parking options nearby. The service is outstanding and exceeds expectations.
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Maria
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
the number one reason why i recommend this place is LOCATION. plus the avalon suites staff were so courteous and attentive. the room was really clean had plenty room
Ahmed
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Clean room
Brenda
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
great location, fun kitchen, comfortable size
Gabrielle
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very clean. Comfortable. Great location.
Collette
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Unit was old not like the photos. Bed was for a student who’s used to sleeping on a IKEA or sofa bed mattress. Not room for luggage: bathroom poor-shower curtain falling off railings. Apartment and halls ways smelly or peoples food. Poor concierge-don’t know what they are doing. Really bad experience. Stayed one night and checked out.
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Prudence
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The location was great. Just make surenyou have an understanding of where to enter, especially after
Dale
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
As always everything was great!
Peter
Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Can’t beat the location. The condo was spotless, modern, and quiet. On the downside, there were no drawers for clothes anywhere, just one hanging closet. There is no maid service, or front desk, as this is not a hotel. Staff are contactable by phone. I would stay there again.
Raymond
Business
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Really great space! But under the cough cushion was a lot of crumbs