8.7
Very Good
From 39 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

8.9

Meal

8.7

Location

9.0

Service and Facilites

8.7

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Traveler Reviews Somerset Rama 9 Bangkok

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Customer reviews
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's very clean and comfortable here, there's also a minimarket so if you're hungry, just go there.
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Warm greetings from Somerset Rama 9 Bangkok. Thank you very much for your lovely comment. We’re happy to hear that you found our hotel clean and comfortable, and that the minimarket was convenient for you. We hope to see you again soon! Best regards, Silathippawat THANTHARINMETHANON (Matthew) Guest Experience Manager Somerset Rama 9 Bangkok
A***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Good location, good service, good breakfast
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Accommodation's Reply
20 Jan 2025
Dear Valued Guests, Thank you for your kind feedback! We’re delighted to hear you enjoyed our location, service, and breakfast. We look forward to welcoming you back for another great stay. Warmest regards, Silathippawat THANTHARINMETHANON (Matthew) Guest Experience Manager Somerset Rama 9 Bangkok
T***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 40 week(s) ago
The reception counter service was very bad. They spoke rudely (at night). The rest was okay.
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T***I
icon-Staycation
Staycation
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6.8
/10
Reviewed 40 week(s) ago
The reception counter at night has terrible service, which makes the guests feel very bad about this department.
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2 people find it helpful
Accommodation's Reply
04 Nov 2024
Dear Valued Guests, Thank you for sharing your experience with us. I am truly sorry to hear about your dissatisfaction with the service at our reception during the night. Please be assured that we take your comments seriously and will address this matter to ensure a better experience in the future. Your feedback is invaluable to us, and we hope to have the chance to welcome you back to provide the level of service you expect and deserve. Best regards, Silathippawat THANTHARINMETHANON (Matthew) Guest Experience Manager Somerset Rama 9 Bangkok
D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 52 week(s) ago
The best and nicest hotel in Thailand, the staff is friendly and can speak Indonesian even though they look foreign. Almost all of the staff were very helpful with whatever we needed and provided good guidance when we had difficulty communicating. Thank you, in the future if I go to Thailand I will stay here again.
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1 people find it helpful
Accommodation's Reply
08 Aug 2024
Warm greetings from Somerset Rama 9 Bangkok! Thank you so much for your kind and generous review. We are thrilled to hear that you had a great experience at our hotel and that our staff was able to assist you. It’s wonderful to know that our team could make your stay comfortable and provide the guidance you needed. Your positive feedback is truly appreciated and motivates us to continue delivering exceptional service to all our guests. We’re delighted to hear that you plan to stay with us again on your next visit to Thailand, and we look forward to welcoming you back. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out to me directly. Thank you once again for choosing Somerset Rama 9 Bangkok. Warm regards, Silathippawat Thantharinmethanon (Matthew) Guest Experience Manager Somerset Rama 9 Bangkok
Fendy Z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 64 week(s) ago
The staff was very friendly, food is good too.
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Accommodation's Reply
01 Jun 2024
Thank you for choosing Somerset Rama 9 Bangkok and for your kind feedback. We're thrilled to hear that you found our staff very friendly and enjoyed the food during your stay. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another delightful experience in the future. Warmest Regards, Silathippawat THANTHARINMETHANON (Matthew)
 Guest Experience Manager
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seree k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 71 week(s) ago
บริการดีครับห้องสะอาดมากและใหม่
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ayodya w.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 117 week(s) ago
In room 3109. My last room. Exhaust fan in the bathroom is not really work so the bathroom is very humidt.
1 people find it helpful
Aranee
icon-origin-TRAVELOKA
9.7
/10
Reviewed 123 week(s) ago
Went twice, very good, comfortable accommodation, easy to travel, the staff spoke because they were smiling, there was definitely a chance to stay again.
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1 people find it helpful
Saychon N. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 146 week(s) ago
Clean room, spacious room, clean environment and nice staff. The hotel is located a little far from the train station. But all in all is superb! 🤩.
1 people find it helpful
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