9.1
Exceptional
From 84 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.1

Location

9.1

Service and Facilites

9.4

People often mention about Novatel Hotel & Apartment
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Staff Friendliness (2)
Check-in/out Time (2)
Room Space (2)
Hotel Area (2)
Surroundings (1)
Ambiance (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
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Traveler Reviews Novatel Hotel & Apartment

Number of reviews per page
20
40
Customer reviews
T***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good Good Good Good Good Good Good Good
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Thành Q. N.
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9.4
/10
Reviewed 9 week(s) ago
Clean, friendly, convenient close to the road
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Amy C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The hotel has a very relaxing rooftop area, and there's also a shared kitchen. The place is larger than I expected, clean, and peaceful.
2 people find it helpful
Ivette V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The Nova Hotel is conveniently located near the city center, making it easy to access attractions like Do Son and Cat Ba. The whole place was clean and comfortable.
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Maggie B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
I had an amazing stay with a stunning view of Phuong Luu Lake from my room. I loved waking up to the beautiful lake right outside my window—such a perfect spot to relax.
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Rebecca D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
I was truly impressed by the view from my room, which overlooked the lake. My room was on a high floor, and every morning, I woke up to the peaceful sight of the serene lake.
1 people find it helpful
Camille L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Nova impressed me with its excellent cleanliness, from the lobby to the rooms. The bathrooms are spacious, modern, and fresh. It's a great choice for anyone looking for comfort and a clean stay.
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Callum T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
I found The Nova Hotel to be in a perfect location, just a short distance from the city center. It's easy to get to popular spots like Do Son and Cat Ba. Plus, there are plenty of shops, restaurants, and cafes
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Brice L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
The hotel has a very chill rooftop area, and there is also a shared kitchen. Although it's a shared kitchen, it is kept very clean and tidy, so I often used it to cook simple meals when needed. Even if you're in a large group, you can also have hot pot there (I saw a few groups doing that).
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Bianca K.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
We had a wonderful vacation at The Nova Hotel. The view from the room overlooking the city impressed me greatly. From the bedroom, I could see the entire city with its bustling streets. This is definitely one of the highlights of the hotel.
3 people find it helpful
Ellis P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Not only is the room clean and the location convenient, but The Nova hotel also gave us a room with a view of the children's playground. This made our trip even more wonderful.
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Zoe M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The Nova Hotel provided me with a truly pleasant stay, thanks to the view from my room overlooking the kindergarten garden. My room was on a high floor, and from there, I could see the lush garden and the spacious area. The surrounding greenery around the kindergarten created a peaceful atmosphere, helping me relax. It is an ideal place for those seeking tranquility during their trip.
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Spencer B.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The hotel may not be the newest, but it leaves a strong impression with its excellent cleanliness. Although some of the equipment is old, the room is always kept clean, with no dust or dirty items. The work desk and sleeping area are tidied up every day, creating a comfortable atmosphere. For me, a place that is this clean is enough to have a relaxing stay.
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1 people find it helpful
N***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 42 week(s) ago
The receptionists are super cute, the security guard is gentle, the rooms are very clean, comfortable, fully equipped, modern. They rent motorbikes at reasonable prices for convenient transportation, in general everything is great. Will stay here again if I have the chance to come to Hai Phong again!
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1 people find it helpful
Nam N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
14h mới được checkin mà khách sạn hỗ trợ checkin sớm ạ, khách sạn sạch sẽ, chill, 10 điểm không có nhưng, sau đi HP sẽ quay lại ạ ❤️
2 people find it helpful
Vu Thi T. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 74 week(s) ago
Cực kì tuyệt vời, chị nhân viên rất nhiệt tình và đáng yêu. Phòng sạch sẽ gọn gàng, tuy nhỏ nhưng đủ diện tích sử dụng. 10 đỉm
1 people find it helpful
Xie T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 76 week(s) ago
Mọi thứ rất rất là tuyệt vời!
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Accommodation's Reply
16 Feb 2024
Dear Mr Tran Dinh Chuong, Thank you very much for your kind review following your recent stay at Novatel Hotel & Apartment. We are very delighted that you enjoyed all the aspects of our hotel from the amazing hospitality. We do believe to have a chance to welcome you back if you manage to return Haiphong! Best regards, Thanh
Xie T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 78 week(s) ago
Hẹn gặp lại Novatel vào 27/01/2023 này nhé.
2 people find it helpful
Accommodation's Reply
16 Feb 2024
Dear Mr Tran Dinh Chuong , Thank you very much for your kind review following your recent stay at Novatel Hotel & Apartment. We are very delighted that you enjoyed all the aspects of our hotel from the amazing hospitality. We do believe to have a chance to welcome you back if you manage to return Haiphong! Best regards, Thanh
Be Duc K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 98 week(s) ago
gọn, sạch... thủ tục đơn giản. nice!
2 people find it helpful
Accommodation's Reply
01 Oct 2023
Dear Mr Khanh, Sincerely thank you for trusting and choosing Novatel's services. The hotel will always try to provide the best services possible to satisfy customers. See you again next time. Wishing you always healthy, happy, and good work!
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Hoang a. v.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 106 week(s) ago
Sạch sẽ, nhưng mới đầu vào phòng hơi hôi mùi chân thối, điều hoà với quạt 1 lúc cũng hết, với lại nước nhỏ giọt hơi ồn chút, chú ý xử lý lại là oke, hài lòng!!!!!
1 people find it helpful
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