The Nova Hotel & Apartment

Explore The Nova Hotel & Apartment
9.1
Exceptional
From 90 reviews
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Cleanliness

9.5

Room Comfort

9.3

Meal

9.1

Location

9.2

Service and Facilites

9.4

People often mention about The Nova Hotel & Apartment
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Staff Friendliness (4)
Hotel Area (4)
Check-in/out Time (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Surroundings (2)
Family Friendly (2)
Wifi (2)
Distance to City Center (1)
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Traveler Reviews The Nova Hotel & Apartment

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40
Customer reviews
trịnh đ.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff were friendly and helpful. The rooms were clean and airy.
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Accommodation's Reply
02 May 2026
Thank you so much for taking the time to complete our survey! Your valuable feedback is crucial to us in continuously improving the quality of our services and providing you with the best possible stay experience. We look forward to welcoming you back again!
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M***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The room is new, clean, and nice, quite close to the city center, at a good price, easily accessible, and in a quiet neighborhood.
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1 people find it helpful
Accommodation's Reply
19 Apr 2026
Thank you so much for sharing your experience at Haiphong New Star Hotel. We are delighted to know that you were satisfied with our service. We hope you will visit us again in the future. Thank you again.
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Chức K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I had a very pleasant stay. The room was clean, smelled nice, and the atmosphere was quiet. The staff were helpful and always cheerful. The location was easy to find and close to many amenities. Definitely worth returning to.
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1 people find it helpful
Accommodation's Reply
02 Apr 2026
Thank you so much for staying at our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. Your satisfaction motivates us to continuously improve the quality of our service. We hope to welcome you back again. Please take care of yourself and stay healthy. We look forward to seeing you again.
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V***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The staff were enthusiastic, friendly, and helpful.
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Accommodation's Reply
15 Jan 2026
Thank you so much for sharing your valuable feedback after your stay. Your feedback is extremely helpful in improving our services. We hope to welcome you again next time. We wish you good health and happiness. Thank you.
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T***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
Good Good Good Good Good Good Good Good
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Thành Q. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
Clean, friendly, convenient close to the road
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Amy C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
The hotel has a very relaxing rooftop area, and there's also a shared kitchen. The place is larger than I expected, clean, and peaceful.
2 people find it helpful
Ivette V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
The Nova Hotel is conveniently located near the city center, making it easy to access attractions like Do Son and Cat Ba. The whole place was clean and comfortable.
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Maggie B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
I had an amazing stay with a stunning view of Phuong Luu Lake from my room. I loved waking up to the beautiful lake right outside my window—such a perfect spot to relax.
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Rebecca D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
I was truly impressed by the view from my room, which overlooked the lake. My room was on a high floor, and every morning, I woke up to the peaceful sight of the serene lake.
2 people find it helpful
Camille L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
Nova impressed me with its excellent cleanliness, from the lobby to the rooms. The bathrooms are spacious, modern, and fresh. It's a great choice for anyone looking for comfort and a clean stay.
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Callum T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
I found The Nova Hotel to be in a perfect location, just a short distance from the city center. It's easy to get to popular spots like Do Son and Cat Ba. Plus, there are plenty of shops, restaurants, and cafes.
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Brice L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
The hotel has a very chill rooftop area, and there is also a shared kitchen. Although it's a shared kitchen, it is kept very clean and tidy, so I often used it to cook simple meals when needed. Even if you're in a large group, you can also have hot pot there (I saw a few groups doing that).
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Bianca K.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
We had a wonderful vacation at The Nova Hotel. The view from the room overlooking the city impressed me greatly. From the bedroom, I could see the entire city with its bustling streets. This is definitely one of the highlights of the hotel.
3 people find it helpful
Ellis P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
Not only is the room clean and the location convenient, but The Nova hotel also gave us a room with a view of the children's playground. This made our trip even more wonderful.
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Zoe M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 76 week(s) ago
The Nova Hotel provided me with a truly pleasant stay, thanks to the view from my room overlooking the kindergarten garden. My room was on a high floor, and from there, I could see the lush garden and the spacious area. The surrounding greenery around the kindergarten created a peaceful atmosphere, helping me relax. It is an ideal place for those seeking tranquility during their trip.
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Spencer B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 76 week(s) ago
The hotel may not be the newest, but it leaves a strong impression with its excellent cleanliness. Although some of the equipment is old, the room is always kept clean, with no dust or dirty items. The work desk and sleeping area are tidied up every day, creating a comfortable atmosphere. For me, a place that is this clean is enough to have a relaxing stay.
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1 people find it helpful
N***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 86 week(s) ago
The receptionists are super cute, the security guard is gentle, the rooms are very clean, comfortable, fully equipped, modern. They rent motorbikes at reasonable prices for convenient transportation, in general everything is great. Will stay here again if I have the chance to come to Hai Phong again!
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1 people find it helpful
Nam N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 118 week(s) ago
14h mới được checkin mà khách sạn hỗ trợ checkin sớm ạ, khách sạn sạch sẽ, chill, 10 điểm không có nhưng, sau đi HP sẽ quay lại ạ ❤️
2 people find it helpful
Vu Thi T. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 119 week(s) ago
Cực kì tuyệt vời, chị nhân viên rất nhiệt tình và đáng yêu. Phòng sạch sẽ gọn gàng, tuy nhỏ nhưng đủ diện tích sử dụng. 10 điểm
1 people find it helpful
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