The staff was very friendly. We arrived before check-in time and were allowed straight to our room. The AC was cool, and the room was clean. The only downside was that the sheets and blanket had lots of yellow stains, but overall, it was okay! Thanks.

So far the most strategic location

Not bad if it's just for a short break

The AC is noisy. The room lacks a chair to sit on and a small table.

The bedsheet still had a lot of stains, even chewing gum stains, the toilet was leaking, the water was stagnant, even when I checked in, the water had just entered the toilet, the bottom cupboard was broken, there was only one plug, the atmosphere was very comfortable, very quiet, the staff were also friendly, elevator access was an important point.

Room good, AC ok, service at the reception good

First time staying here. Hmm, there was a lost and found, but there weren't enough items. So, I didn't take them all. It's okay because the items I needed were the ones I needed, but since I was told from HK there were only other items, it wouldn't be a problem if I didn't take the others. By the way, a non-smoking room for smokers like me requires a bit of hassle, going out of the lobby to smoke.

The room was really nice, the service was friendly. Next time I'll go there again

The bathroom area is mostly rusty and damaged, the hanging cupboard is also damaged.

Who are the contractors and architects? I want to blacklist them so they don't harm other building owners. The bathroom's cleanliness is substandard, with water stains everywhere. The bathroom door has no handle inside. The washbasin table is tilted. The lighting is a bit confusing; it's either very dark or very bright. The LED ceiling lights should have separate switches. The bed is hard for me. It lacks bounce.

The staff is friendly, and extending your stay is really easy.

It's comfortable, but the room and bathroom are a bit smelly and not very clean. It might be better in the future. The TV needs to be fixed again because the picture is a bit blurry. Thank you.

Overall, it's very good and highly recommended. The hotel is located in a residential area, making it very safe. There's a coffee shop in front of the hotel. The room is quite spacious, but the lights can be a bit loose, causing them to occasionally turn on and off. The bathroom is quite spacious, but there are no tissues available, and the towels aren't replaced (we also forgot to mention that they should be replaced). Keep growing, Samana Residence

awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Friendly staff, great location close to Sanur and shopping mall.

There's an elevator so you don't have to carry your suitcases when checking in/out. Unfortunately, the room's cleanliness is lacking, especially the bathroom smells strongly of toilet. When you check in, it looks like the room hasn't been occupied for a long time. The blanket is itchy, but fortunately, there's ventilation so the smell can dissipate. Complaints about the flickering lights can only be read on WhatsApp. There is a housekeeping service but you have to request it. After calling housekeeping, it's a bit better, although the toilet smell is still there.

no towels, dirty room sheets with lots of stains and a bit smelly.

The water smells of rust, the bathroom is far from clean.

There is only one table and it is small, not suitable for girls who have lots of knick-knacks, there are no hangers in the bathroom. The refrigerator and AC are cold, the hot water also works well

All the staff are friendly... extraordinary... full of smiles... and clean