7.1
Pleasant
From 210 reviews
Provided by travelers on
Cleanliness

6.9

Room Comfort

7.0

Meal

7.4

Location

7.4

Service and Facilites

6.9

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Traveler Reviews OYO 3426 Innova Suites Home

Number of reviews per page
20
40
Customer reviews
Astika R.
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8.4
/10
Reviewed 143 week(s) ago
Decent place to just stop. I'm here to take the children to the competition in Brebes.
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zaki S.
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9.0
/10
Reviewed 145 week(s) ago
The rooms are comfortable, just poorly maintained. There are a lot of cigarette marks on the room table. The staff is not friendly. There is no smile, no greeting, no security team (security guard). Not even soap. But the location is near everywhere.
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Edi
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8.5
/10
Reviewed 149 week(s) ago
Sayang tidak mendapatkan toiletries
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Budi d.
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5.1
/10
Reviewed 151 week(s) ago
Kamar kotor, sprei dan bantal tidak diganti, lantai penuh debu, puntung rokok di meja.
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Faell N.
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8.5
/10
Reviewed 154 week(s) ago
Comfortable and even better if given a toothbrush and toothpaste.
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Tri H.
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8.8
/10
Reviewed 154 week(s) ago
Room conditions according to the price. Don't stay there during the rainy season, the area is flooded. Suitable for backpackers.
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1 people find it helpful
Muhammad Rizal Amin
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5.5
/10
Reviewed 158 week(s) ago
The shower leaked, the bathroom was dark, did not get towels, just checked in 15 minutes and immediately moved to another.
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Accommodation's Reply
14 Jul 2022
Hi, Muhammad! We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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Seftia W.
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4.8
/10
Reviewed 165 week(s) ago
Really bad, ordered 4 rooms, he was given only 2 rooms, 2 were asked to be refunded, the rooms are dirty, the sheets have blood marks, dead water, a lot of hotel brokers, will not come here again.
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2 people find it helpful
vitra r. a. m.
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5.4
/10
Reviewed 165 week(s) ago
Hari H: check in, di kamar, lampu kamar mandi mati. Minta pindah kamar setelah berdebat dulu. H+1: setelah pindah kamar, kamar saya tinggal, sampai dateng lagi besok paginya, ternyata kamar sudah dikasih ke orang lain. Dapat kamar pengganti, kamarnya agak kotor, dinding dan lain-lain, seprei kotor dan bercak, sobek lubang, tv tidak ada siaran, walaupun android AC tidak terlalu dingin walaupun setting full.
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3 people find it helpful
Apriyanto S.
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5.5
/10
Reviewed 165 week(s) ago
The sheets are dirty and there are stains that are not washed. Water from the bathroom jet shower leaked and no effort was made to fix it. The sink drain is also leaking. Very dirty mat. Enter the stinky smelling inn. The air conditioning is not cold.
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Mohammad N.
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8.7
/10
Reviewed 171 week(s) ago
The waiters are not bitchy and not friendly either, the point is standard, but not complicated either. It's just that the sheets are not clean, there are lots of stains, the android tv keeps hanging so it can't be used, the tv also doesn't have a network. But comfortable.
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2 people find it helpful
Accommodation's Reply
06 Apr 2022
Hi, we are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia
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WINDI
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9.7
/10
Reviewed 175 week(s) ago
The rooms are according to expectations, and the service is also good.
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1 people find it helpful
Accommodation's Reply
04 Mar 2022
Hey Windi, Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Kimawati!
NURUL
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5.7
/10
Reviewed 182 week(s) ago
The cleaning service waiter drank drinks
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1 people find it helpful
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Sri B. F.
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5.4
/10
Reviewed 183 week(s) ago
Dirty room, itchy mattress, no recommended. TV no signal, complete already staying in a creepy room.
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2 people find it helpful
Andi S.
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5.1
/10
Reviewed 183 week(s) ago
The hotel is not clean, lacks service, is not complete, the mattress is not good.
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Muhammad P.
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5.7
/10
Reviewed 184 week(s) ago
The room did not match what was ordered, the towels were not yet available in the room.
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Abdul R.
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5.1
/10
Reviewed 185 week(s) ago
Bad experience. When it arrived at 21 it said the room was gone so you had to order a more expensive one. At 12 o'clock, there was a knock on the door and the officer just asked whether to take a cellphone charger. In the morning, there is no water for bathing. The peak was not given a bill because the cupboard was locked. The clerk was not friendly and at 9 am still sleeping on the lobby sofa. Don't stay here again.
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5 people find it helpful
Agus P.
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5.1
/10
Reviewed 186 week(s) ago
Dirty is very uncomfortable, service is not pleasant.
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1 people find it helpful
Konstantinus B.
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5.1
/10
Reviewed 186 week(s) ago
The ac is off, the bed still has hair on it.
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Bayu
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6.1
/10
Reviewed 186 week(s) ago
No comments are terrible from the bed linen, there is no drinking water and others.
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