7.6
Pleasant
From 71 reviews
Provided by travelers on
Cleanliness
7.9
Room Comfort
7.8
Meal
8.0
Location
7.7
Service and Facilites
7.6
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Traveler Reviews Batam One Residence
Number of reviews per page
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40
Customer reviews
Ahyat K.
6.0
/10
Reviewed 230 week(s) ago
order double bed. given a single bed
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Accommodation's Reply
11 Mar 2021
Sorry for the inconvenience, Ahyat. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Annisa!
rs
rizki s. a.
6.1
/10
Reviewed 231 week(s) ago
service from hotel staff is not in accordance with service standards and lacks response to hotel guests.
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Accommodation's Reply
11 Mar 2021
Hi Hafiz Hasan! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Indah!
r
ridwan
6.0
/10
Reviewed 245 week(s) ago
Little oyo sign, hard to find.
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Accommodation's Reply
09 Nov 2020
Hi Ridwan, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Bayu!
DARMA SUNARYO
9.4
/10
Reviewed 246 week(s) ago
Great, really recommended, palagi for those who are minimal / save money.
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1 people find it helpful
Accommodation's Reply
09 Nov 2020
Hi DARMA! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead! Regards, Budi!
Joni Y.
8.7
/10
Reviewed 249 week(s) ago
If the room is okay, it & apos; s just the receptionist is not okay, when checking in, the receptionist is a guy when a guest arrives, the style is like someone else at the coffee shop, without anyone. A smile like that and it looks messy and sloppy. And when I check-out the receptionist is not there, don't say, where, wait first, then show up.
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2 people find it helpful
Accommodation's Reply
09 Nov 2020
Thank you for rating us, Joni Yanto. We will surely work on the feedback shared to improvise our services in the future. Have a nice day ahead. Regards, Bayu!
DN
Dhea N.
4.8
/10
Reviewed 251 week(s) ago
I didn & amp; # 39; t find the hotel, I was very disappointed.
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Yandra Yandra
8.5
/10
Reviewed 260 week(s) ago
Good, and pleasing service that you are fat using pink hijab.
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Pierre L. R.
8.5
/10
Reviewed 264 week(s) ago
A very nice place in the middle of the city.
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1 people find it helpful
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