7.6
Pleasant
From 24 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.2

Meal

7.5

Location

8.1

Service and Facilites

7.8

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Traveler Reviews Soliga Hotel Resort & Convention

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40
Customer reviews
I***t
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7.5
/10
Reviewed 13 week(s) ago
enter the room in a dirty and smelly condition
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B***g
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Business
icon-origin-TRAVELOKA
5.7
/10
Reviewed 16 week(s) ago
Dirty bedroom, dirty bathroom, will not stay at Soliga.
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Accommodation's Reply
08 Apr 2025
Sorry for the inconvenience. Thank you for your review, we will continue to improve and fix the shortcomings you experienced.
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Tien H. N.
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8.7
/10
Reviewed 47 week(s) ago
It 's great to stay there but the facilities is old, it 's not a hotel but motel only. Location is not idea to stay as traveller. It 's far from central city and far from beach.
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Octavianus N.
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Transit
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6.6
/10
Reviewed 66 week(s) ago
Upon arrival, I checked the room that I booked, it's far from the photos that was published in app. The toilet/bathroom was disappointing. No hot water in the shower until I asked for upgrade and they allowed upgrade by adding up another Rp. 100,000.00. The food was only served upon request, which was only fried rice, dried noodles and not buffet kind of food. During check out I noticed at the board Infront of the receptionist that the price I upgraded was actually the price that I paid by traveloka. It's an old hotel. The management should consider to change their beds, and many others, if they want to make high price. For app, please make sure that you could check all the photos that is published in your wall.
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Ezra N.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 95 week(s) ago
Positif. 1. Wifi kencang. 2. AC baru dan dingin. Negatif. 1. Air mati, padahal lagi buang air besar. 2. Ranjangnya goyang seperti sudah mau patah. 3. Sprei ada flex, memang wangi sih. 4. Tidak ada sikat gigi, shampoo, odol, gelas, dan lain-lain. Hanya ada 2 sabun batang. 5. Semua furniture terlihat tua dan rapuh membuat suasana seram. 6. Rasanya tidak disapu pel sebelum masuk. Lantai ada kerikil kecil atau debu. Kaki kotor. Tidak dapat sendal. Kesimpulan. Tidak akan kembali lagi sebelum ada renovasi dan perbaikan pelayanan. Masih banyak hotel yang harga serupa tapi jauh lebih baik. Terima kasih.
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1 people find it helpful
Accommodation's Reply
05 Oct 2023
Thank you for your review, Mr Ezra Natan, we will continue to improve in the future 🙏.
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Damien Cole
icon-origin-TRAVELOKA
9.7
/10
Reviewed 110 week(s) ago
This hotel was beautiful to stay in, particularly after a couple of weeks in surf camps. The staff were amazing and really accomodating, so much so they helped me out at 5am when my driver didn't arrive to take me to the airport. They did everything they could to get me to the airport to catch my flight (which I made) and were extremely friendly. Definitely the best place to stay the night if you are flying out early the next morning.
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PARISMAN H.
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5.2
/10
Reviewed 137 week(s) ago
Does not match what is in the picture at the time of order, standard facilities such as no bathroom shower. Hot water is also not available for bathing. Not still with inn accommodation at a price of 200 thousand.
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suntana
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6.3
/10
Reviewed 156 week(s) ago
The price is expensive compared to the quality of the hotel.
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2 people find it helpful
suntana
icon-origin-TRAVELOKA
6.3
/10
Reviewed 157 week(s) ago
Ordinary room quality at an expensive price.
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1 people find it helpful
suntana
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6.2
/10
Reviewed 157 week(s) ago
The quality of accommodation does not match the price.
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1 people find it helpful
fardo s.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 223 week(s) ago
Maaf kamar mandinya sangat jorok, untuk pelayanan pagi sangat bagus, ramah 👍.
2 people find it helpful
Accommodation's Reply
28 Apr 2021
Thank you, sir, for the advice, in the future we will pay more attention to cleanliness so that guests stay comfortable and safe while staying at the Soliga hotel.
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Lindawati F. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 248 week(s) ago
So the story is that I already had time to book soliga vitus Traveloka hotels because of my acquaintance's recommendation. It turned out that when I arrived at Mount Sitoly, for some reason Soliga Hotel could not be entered. Finally I asked the hotel to transfer me to another hotel. And Soliga hotel service is very good, I don't have to bother booking a replacement hotel but Soliga quickly facilitates the process of moving my hotel. Hopefully next time I can actually stay at this hotel, because according to my colleagues it is a very good hotel in the Sutali Mountain area.
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10 people find it helpful
Accommodation's Reply
13 Nov 2020
Ya'ahowu Mr. / Mrs. Thank you very much for the recommendations and positive comments, hopefully next time we can serve you well and wholeheartedly. In the future we can upgrade our service even better.
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