I arrived at the unit at 19, but entered the room almost at 21. With the person who helped check-in and the position of my wife who was pregnant and just landing from Jogja. I suggest booking hours before you check-in, so you don't wait like me. You are lucky if you have good check-in staff. after a long wait, even yesterday we did not receive an apology. We were also not informed beforehand that we had to deposit 300 thousand. Quite expensive amount for a room. According to my experience even in 4-star hotels, the maximum deposit is only 150 thousand so, try to think again if you want to stay here.